2/10 – Forferdelig
Al R.
31. juli 2024
Likte ikke: Innsjekking og annonsens korrekthet
Did not stay in Pensacola
I booked a vrbo in Pensacola, received a confirmation number and a cconfirmation letter from the owner.
Later I received a message from the owner saying vrbo errored and double booked the property so it would not be available for the dates I booked. The owner said I could change the dates or cancel. I responded cancel please. The owner changed the reservation dates with out my permission and messaged me that he could not cancel because vrbo would charge large fees. He told me to call vrbo. The vrbo rep tried but was unable to contact the owner for two days. She assured me that I would not be responsible for any charges and said it was being turned over to a special team to contact the owner and settle the problem. She said to contact her again by resopnding to her email if I need her help. I booked a property for the dates and location I needed. I did not stay at the vrbo
Al R.
Bodde her 5 netter i april 2024