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10/10 – Utmerket
Megan M.
11. juni 2024
Wonderful unit; Property Mgmt not great
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This condo was almost perfect for our group of 12 ladies. The unit was clean and nicely decorated. Plenty of supplies in the kitchen, with the exception of dish soap (none), dishrags (none) and dishtowels (needed more). Could have used a few extra bath towels (just 1 per person). The view from the corner unit was AMAZING!!! The beds were comfortable, but pillows not great. Having 4 adults in the rooms with 2 queens was not ideal as there was no room for suitcases, but we made do. Pool and lazy river were great; beach access easy and close. The problem with the property manager was that no door code was sent until AFTER check-in time, multiple messages left because no one would answer the phone or email. Almost had to drive to the office (not located at Phoenix II), but finally they called back. The office on site was for Brett Robinson and they only handle the parking pass and armbands. Overall the condo was awesome, but the customer service needs improvement.
Megan M.
Bodde her 3 netter i juni 2024
