2/10 – Forferdelig
Abby B.
13. april 2024
Likte: Beliggenheten
Likte ikke: Renhold, innsjekking, kommunikasjon og annonsens korrekthet
Awful Experience
We should have paid more attention to the bad reviews because it was a nightmare from day 1. We received an email about 30 minutes prior to check-in saying that our unit was "ready and to go in and make ourselves comfortable". We ended up not arriving til about 2 hours after check-in and after 7 hours in the car we were so looking forward to doing just that. Except we arrived to our property not being touched since the last guest left. I contacted the host asking why we were told it was ready. We got a rude and very unprofessional reply that he was sending over a cleaner but "to feel free to just go stay somewhere else. After a long day of traveling we didn't really have a choice so we waited. The cleaning lady did arrive pretty quickly but she mentioned she had only 1 property on her list to clean that day and ours was not on it. We ended up leaving for another couple hours so she could clean in peace but when we came back, now around 8pm, other then the bed being made and the towels picked up, it didn't look like it had been cleaned at all. The floor had dirt, confetti, and dead bugs everywhere. The walls were covered in cobwebs/spiders. The shower had a huge chunk of hair that was left on the wall and hair in the bottom. We got left with 1 towel that had clearly been used because there was fresh makeup all over it, stains, and smelled like stale cigarettes. The worst was the right side of the bed smelled like someone had peed the bed. We ended up leaving a day early.
Abby B.
Bodde her 5 netter i april 2024