I booked the Presidential Suite and on their website it says private pool, private hot tub, it wasn’t like that, they had a small pool and small hot tub for everyone, it wasn’t private, aside that, the rooms were ok
Prince
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Alexia
2024 年 8 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Cleanliness, access and location
Alexia
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Adelaide Adwoa
2024 年 7 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Myself and family had a wonderful time.
Neat environment, quiet and serene. Lovely people from security personnel, reception and cleaners.
Adelaide Adwoa
2024 年 7 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2025 年 1 月 3 日
良かった点 : コミュニケーション
気になった点 : 清潔度、客室の快適度
2 stars at best!
I rated property a 2 out of 5 due to uncleanliness (the floors and bedding were dirty!), lack of utinsels and towels, there was a strong lingering odor, the lighting was dim in the bathroom, and it was just an overall uncomfortable setting.
宿泊されたお客様
2025 年 1 月に 1 泊滞在
4/10 (不満)
Emmanuel
2025 年 2 月 17 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Can be improved
Great workers working there, always available to make you stay comfortable.
Location: The different names makes it difficult to find ( online it's Bot properties and the hotel is names Apex suites). When you enter BOT properties on Google map it direct you to a different location. It needs to be corrected on the map.
Room:I was given a room with no DSTV access for the first night. Please ensure everything is fully operational before checking a guest into a room.
Also spray the rooms to kill insect the rooms before checking people in and tell your guest to stop partying late in the night distributing other guests who want to sleep.
Thank you.
Emmanuel
2025 年 2 月に 2 泊滞在
8/10 (良い)
Barbara
2024 年 12 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
This is a new property so giving directions to the address will be a problem. We had to direct taxi’s. Bolt & Uber’s will be your best option. As for the property, it’s on its way to luxury with a little more work. We stayed in the 2br 2ba apartment. Full kitchen but dishes are very little. 1 wine glass, I regular glass, 2 tea cups, 1 pot, 2 of everything else and we had to request a knife. We stayed for 1 week. We only seen housekeeping once and that was because the glass mirror in one of the bedrooms fell off the clothes chest. Furniture is very cheap. Washer machine but no dryer or anywhere to hang/dry your clothes. Beautiful view that’s hard to see due to the windows not being cleaned. Air conditioner worked great. Water pressure good. The top floor pool was very relaxing. The first experience with the jacuzzi was not good. It smelled like mildew. At some point it had to be cleaned because our next try was so much better and the water was clearer. Me and my husband ate dinner on the 9th floor and the view was ABSOLUTELY AMAZING. The night air and lights was my favorite part of this stay. Overall the building is very clean and the staff working the desk & door was very helpful. As for housekeeping, I guess you have to be in your apartment when they come to clean. As tourist, we were out everyday so we missed every attempt….Im guessing. We washed clothes everyday and hung our wet clothes on the dinning chairs and put them in that little room (closed in balcony)