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Aparthotel

NHOA TULUM APARTHOTEL by Maya PM

Aparthotel with free parking, near Tulum National Park

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Photo gallery for NHOA TULUM APARTHOTEL by Maya PM

Private kitchen
Private kitchen
Room
Front of property
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
  • Outdoor space

Explore the area

Map
Av Aldea Zama MZ 27,L 1, Col. Lulum Zama Tulum,, Tulum, QROO, 77760
  • Tulum National Park
    ‪10 min walk‬
  • Playa Paraiso
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Choose your unit

View all photos for Deluxe Room

Room

Deluxe Room

  • 30.7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio

Room

Elite Studio

  • 43.7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Private kitchen

Family Suite

  • 65.3 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Room

Panoramic Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

Room

Comfort Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room

Room

Panoramic Room

  • 32.4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Room

Elite Suite

  • 82.4 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Panoramic Studio

Room

Panoramic Studio

  • 36.5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Located in Zama, a neighbourhood in Tulum, NHOA TULUM APARTHOTEL by Maya PM is near the airport and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting.
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What's nearby

  • Tulum National Park - 10 min walk - 0.8 km
  • Las Palmas Public Beach - 6 min drive - 3.9 km
  • Tulum Beach - 6 min drive - 5.3 km
  • Playa Paraiso - 7 min drive - 4.6 km
  • Tulum Mayan Ruins - 8 min drive - 4.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Rossina Cafe - ‬7 min walk
  • ‪Carl's Jr. - ‬13 min walk
  • ‪Pescaderia Estrada - ‬15 min walk
  • ‪Escama - ‬17 min walk
  • ‪El Capitán - ‬20 min walk

About this property

NHOA TULUM APARTHOTEL by Maya PM

Aparthotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free aparthotel has a rooftop terrace and express check-in. Self parking is free. Additionally, express check-out and a picnic area are on-site. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a rainfall shower, free bottled water and a ceiling fan.
NHOA TULUM APARTHOTEL by Maya PM offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Parking included
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NHOA TULUM APARTHOTEL by Maya PM have a pool?

Yes, this property has an outdoor pool.

Is NHOA TULUM APARTHOTEL by Maya PM pet-friendly?

No, only service animals are welcome at the property.

How much is parking at NHOA TULUM APARTHOTEL by Maya PM?

Self-parking is free at this property.

What time is check-in at NHOA TULUM APARTHOTEL by Maya PM?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at NHOA TULUM APARTHOTEL by Maya PM?

Checkout is at 11:00 AM.

Where is NHOA TULUM APARTHOTEL by Maya PM located?

Located in Zama, this aparthotel is 0.5 mi (0.8 km) from Tulum National Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Jaguar Park and Hunab Lifestyle Center are also within 15 minutes.

NHOA TULUM APARTHOTEL by Maya PM Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this stay extended it the whole week! Beautiful space in a prime location
Stayed 1 night in Jan 2025

8/10 Good

Valerie Maria

Liked: Amenities, property conditions & facilities, communication
Loved our stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities, communication
brand new building with a nice pool close to everything in a gated community.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Stayed 5 nights in Jan 2025

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!
Stayed 3 nights in Feb 2025

10/10 Excellent

luz amelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
Stayed 6 nights in Mar 2025

10/10 Excellent

RAFAEL ALEJANDRO

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Mar 2025

4/10 Poor

Billy

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Buen edificio solo que en departamento en donde me quede no está marcado y las instrucciones de acceso no estaban claras y además el último día cortaron la luz sin avisar y el edificio se quedó sin agua así que no pude usar ni la regadera ni el wc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Family Vacation

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2025

4/10 Poor

Angele

Liked: Amenities, property conditions & facilities
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Stayed 4 nights in Feb 2025

10/10 Excellent

ana

Liked: Cleanliness, room comfort, communication
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities, communication
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
Stayed 4 nights in Jan 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Es un lugar hermoso, tranquilo y Alex el encargado del loby muy amable.
Stayed 1 night in Jan 2025

8/10 Good

Ramiro

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

8/10 Good

Mija

Liked: Cleanliness
Disliked: Communication
Stayed 1 night in Dec 2024

10/10 Excellent

Marisol

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

6/10 Okay

César

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien en aspecto general, salvo que no hay limpieza de habitación hasta el check out
Stayed 3 nights in Nov 2024

8/10 Good

Viridiana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Shower didn’t have pressure.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

araceli

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente súper recomendable, una limpieza excepcional y tranquilidad en las instalaciones
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stationnement avec sécurité 24 h, lits confortables, endroit neuf et très propre Cependant, petite odeur d'humidité probable à la climatisation. Pour l'endroit et le prix, nous sommes ravis!
Stayed 1 night in Nov 2024