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Aparthotel

Hotel Fontabella

Pet-friendly aparthotel connected to a shopping centre in Guatemala City with free parking

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Photo gallery for Hotel Fontabella

Room
Room
View from room
Bathroom
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Room service

Explore the area

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Zona 10, Guatemala City, Guatemala, 1010
  • Place, Oakland Mall
    ‪6 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪11 min walk‬
  • Place, La Aurora Zoo
    ‪17 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Choose your unit

View all photos for Premium Suite, Kitchen, City View

Room

Premium Suite, Kitchen, City View

  • 807 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View

Room

Deluxe Suite, 2 Bedrooms, Kitchen, City View

  • 1399 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft, Kitchen, City View

Room

Loft, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guatemala City

Located in Zona 10 neighbourhood, Hotel Fontabella is connected to a shopping centre. Torre del Reformador and El Obelisco are local landmarks, and travellers looking to shop may want to visit Paseo Cayala and Plaza Fontabella Shopping Center. La Aurora Zoo and Botanical Garden are also worth visiting.
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What's nearby

  • Oakland Mall - 6 min walk - 0.6 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪La Taberna - ‬3 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel connected to a shopping centre in Guatemala City with free parking
A fitness centre, a bar/lounge and a sauna are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, spa services and a business centre. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker.
Hotel Fontabella offers 33 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Amenities

Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 7 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GTQ 90 for adults and from GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Fontabella pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 7 kg per pet. There's a fee of GTQ 280 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Fontabella?

As of 9 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Fontabella on 16 Nov, 2025 start from S$233.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fontabella?

Self-parking is free at this property.

What time is check-in at Hotel Fontabella?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Fontabella?

Checkout is at 1 PM.

Does Hotel Fontabella provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GTQ 160 per vehicle applies.

Where is Hotel Fontabella located?

Located in Zona 10, this aparthotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avia Mall and The Village Shopping Center are also within 10 minutes.

Hotel Fontabella Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 123 out of 173 reviews
Rating 8 - Good. 27 out of 173 reviews
Rating 6 - Okay. 12 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 7 out of 173 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort, communication

Great place

We love this hotel because of its staff, and the comfortable rooms they have. Location is perfect with lots to do and places to eat.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, communication
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities, communication
Very kid friendly
Stayed 4 nights in Jan 2025

2/10 Terrible

Hebe

Disliked: Room comfort, communication
Internet did not work. Size vs furniture are not adequate. Place feels empty and cold.
Stayed 1 night in May 2025

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the rooms are high, i booked a loft room which had a complete living / dining/ kitchen area downstairs and a bedroom upstairs, hotel is located inside a dining and shopping plaza which is very convenient
Stayed 2 nights in May 2024

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the personnel every where you turned around they were ready to help you! Very quaint love this uiye
Stayed 2 nights in Jun 2024

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was very impressed with all the service, staff was very pleasant the room was clean everyday, I will be staying here again on my next vacation. Thank you to all the staff

8/10 Good

Jeanette

Liked: Cleanliness
Disliked: Amenities
There was alot of construction going on which made it noisy. Breakfast was decent nice proportion are is located around a lot of bars like a less than 10min walkin distance. Didnt like the fact there was no pool. They do lock the hotel at night so you do have to ring to door bell which is good for safety. There is a language barrier so google translation helped
Stayed 3 nights in Oct 2024

10/10 Excellent

Mauro

Liked: Cleanliness, room comfort, communication

Fantastic Choice!

Located in the heart of one of the city's most vibrant and upscale neighborhoods, this hotel offers an experience that perfectly blends comfort, convenience, and sophistication. The highlight of the property is undoubtedly its first-floor mall. Imagine stepping out of your room and having immediate access to a variety of restaurants catering to every palate, chic shops for retail therapy, and even a well-stocked bookstore for some quiet reading moments. The mall adds a vibrant energy to the property, making it a hub for both locals and travelers alike. Proximity to the airport is another big plus—just 25 minutes away, making it an excellent choice for both short stays and extended visits. Despite being so central, the area feels incredibly safe, allowing guests to explore nearby bars, clubs, and restaurants without a second thought. The accommodations are nothing short of luxurious. The apartments are stylishly designed with high-end finishes, offering all the comforts of home with a touch of elegance. Plus, the laundry service is efficient and reliable, which is a lifesaver for longer stays. A special mention goes to the staff. Everyone I interacted with was warm, attentive, and genuinely kind, ensuring my stay was as seamless as possible. Their hospitality added a personal touch that truly set this hotel apart. Whether you're visiting for business or leisure, this hotel is a fantastic choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my two pre-teen girls to visit a former exchange student who lives in the city. The price is really great for the spacious and clean accommodations. We were upgraded to a deluxe suite, which was very large and comfortable. Windows and doors are not well sealed for noise, so there is a lot of street noise in the evenings, but we fell asleep fine. Beds are comfortable and there is a lot of closet and cupboard space. Front desk staff all speak fluent English and are very helpful to arrange transportation and give local recommendations. They arranged a car to the airport for us at 4am. The cost was a little high, but they also gave options for Uber and taxi. Since our flight was early in the morning I thought the arranged car would be the most reliable. The driver was there waiting for us when we came down to the lobby. The plaza was very safe and nice with lots of really good dinning options. Few shop or restaurant staff speak English, so may be difficult for non-Spanish speaking guests. Also the shopping is a little overpriced and would recommend visiting one of the city's larger shopping plazas to do any shopping. There is a small market across the street with staples for the kitchen and beautiful flower bouquets. The only thing lacking at the hotel was a consistent supply of bottled water. Hotel policy is to supply one large jug per week, which is not enough for three people. We were able to get a second jug at a very reasonable price though.
Stayed 7 nights in Apr 2025

10/10 Excellent

JOE

Liked: Cleanliness, property conditions & facilities, communication
Estupendo, cómoda, segura y conveniente. Solo molesta un poco el ruido de los locales nocturnos el dia sábado.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOE

Liked: Cleanliness, property conditions & facilities, communication
Este lugar es muy conveniente, seguro, perfecto para viajes de trabajo, muchas opciones para comer, comprar, la zona es caminable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities, communication
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and great apartment
Stayed 3 nights in Jun 2025

8/10 Good

Carmen V

Liked: Cleanliness, communication
The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities, communication
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Stayed 1 night in May 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities, communication
Excelente
Stayed 1 night in May 2025

10/10 Excellent

maria M

Liked: Cleanliness, property conditions & facilities, communication
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail. The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way. We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
Stayed 3 nights in May 2025

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities, communication
Such poor customer service. And to be honest
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is so beautiful. Very clean! I just wish they had a pool but there’s a mall with restaurants to very very convenient!!!! Stay at Fontabella. You won’t regret it!!!
Stayed 4 nights in May 2025

10/10 Excellent

Lesli

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 7 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort
Disliked: Communication

Muy comodo

El departamento es sumamente amplio y confortable. Me molesto y me pareció fuera de lugar que una vez instalado en el lugar, me enviaron un mensaje a través de la aplicacion, que solamente decía que estaba prohibido el ingreso de armas.
Stayed 2 nights in May 2025