Apartment

Urban Flats Vienna City Center

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Photo gallery for Urban Flats Vienna City Center

Exterior
In-room dining
A bedroom with a bed, bedside lamps, a large mirror, and a chandelier.
Living room
Living area

Reviews

8.2 out of 10
Very good

Highlights

  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Discover nearby landmarks
    Close to Stephansplatz

Popular amenities

  • Rooftop terrace
  • Cots available
  • Washer/dryer
  • Kitchen
  • Free Wi-Fi in public areas
  • 24-hour airport shuttle available

Explore the area

View in a map
Gonzagagasse 3/1a, Vienna, 1010
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Place, Hofburg Imperial Palace
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Choose your unit

Comfort Penthouse, 3 Bedrooms, Terrace (Getreidemarkt)

  • City view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms (Getreidemarkt)

  • City view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (Gonzagagasse)

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (Gonzagagasse)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Comfort Apartment, 1 Bedroom (Marc Aurel Straße)

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Frequently asked questions

Is Urban Flats Vienna City Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay.

How much is parking at Urban Flats Vienna City Center?

This property doesn't offer parking.

What time is check-in at Urban Flats Vienna City Center?

Check-in start time: 2:30 PM; check-in end time: midnight.

What time is check-out at Urban Flats Vienna City Center?

Checkout is at 11 AM. Late checkout is available for EUR 50 (subject to availability).

Does Urban Flats Vienna City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one way fee applies.

Where is Urban Flats Vienna City Center located?

Located in Innere Stadt, this apartment building is within a 10-minute walk of Schwedenplatz, St. Stephen's Cathedral and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Salztorbrücke Tram Stop is only a 3-minute walk and Schwedenplatz U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Urban Flats Vienna City Center Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Communication

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place in the heart of Zurich's Old Town. Short walk to most attractions and lots of food options around.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
The property is elegant -easy access to restaurants, shops, trains.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing spot, very comfortable and clean

It was a family reunion and the place is so comfortable, clean and big, comfortable beds and a very big lounge and table for us to hang out and share breakfast! Walking distance to all sightseeing and the shopping st! i totally recommend this!
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
Appartment was ok. Little bit difficult to find. Some housebuilding on the outside made it difficult. Inside the front door there was a dark and and spooky staircase. Before the stay we rebooked from 8.7-11.7, to 9.7-11.7. This was done and confirmed by Hotels.com, but Urban City charged us nevertheless from 8.7. And after three attempts we still have not got the receipt. Not professional from Urban!!!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gustó el departamento en general. Muy limpio. Te sientes en casa. El elevador es muy interesante.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great for short vacation

Lovely apartment at a great location. The only thing needs to improve is the quality of the sofa bed
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder

Eine tolle Wohnung, super gelegen. Zu Fuß die Stadtmitte erreichbar. Die Betten sind mit tollsten Matratzen ausgestattet.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very good location. Shower was awful and broken so wet the floor every time, and our bedroom door wouldn’t close, but apart from that we were happy with the apartment.
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RoBO

Agressive owner
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
POSITIF: 1) Propre et relativement bien équipé 2) Suffisamment grand pour une famille de 4 personnes 3) Situé à 10 minutes à pieds du centre ville. NEGATIF: 1) Un panneau affiché sur les WC nous demandait de ne pas jeter de papier de toilette dans la cuvette! Pour un appartement "4 étoiles", c'est inadmissible! 2) La terrasse mentionnée n'était pas dans notre immeuble, donc inaccessible pour nous. 3) Le chauffage n'était pas réglable. Nous devions ouvrir la fenêtre pour ne pas avoir trop chaud, et subir les bruits de la rue.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Disliked: Staff & service

Great location, shoddy common area, no cleaning

We stayed at Urban Flats Gonzagagasse for 4 nights in Aug 2019. We arrived very early on the first morning and we called the management who came in 30 minutes. We were able to store our luggage and come back later at 3pm to self check in. To be very honest, when we saw the 'lobby' area and the building, we wanted to cancel our booking and find another hotel. However, we had a lot of luggage and decided to wait till we saw the room. The room was fine, there was a living area with a separate bedroom and a kitchen area so the children were happy with the space and we ended up staying. There was no cleaning at all for 4 nights we were there, and the bathroom had a funky smell. This was especially odd because the hotel charged a cleaning fee of 30Euros that we paid directly to the manager. We did not see anything get cleaned. The great thing they did provide was one load of laundry for free which was very helpful. However, my daughter lost her denim shorts and I lost one sock. First world problems. This booking was the only one that I was unsure about and in the end it was fine, mainly due to the location. If you are ok with quirks, then this location should be fine to choose.
Stayed 4 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

별로였던 숙소

아파트먼트 형태의 숙소로서 열쇠 전달에 관한 메일을 수차례 요구하였으나 보내지 않아 직원이 올때까지 삼십분이상 밖에서 대기함. 변기 똥자국 남아 불쾌했음. 여름에 더움을 각오해야함. 수많은 후기 남겨보았으나 이처럼 안좋은 평가 남기는건 처음임
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Meget centralt. Tæt på lufthavnsbus Charmerende og rent. Kan kun anbefales.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Die Lage ist sehr gut, man ist schnell in der Innenstadt. Die Möbel sind etwas altertümlich aber es ist sauber und zweckmässig.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto centrale all’interno di un bel palazzo con ascensore Pulizia buona e ambienti gradevoli
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
夕方、ウィーンに到着しましたが、指定の事務所は閉まっており、近くの食堂から電話を掛けてもらい、22時にやっと担当の方と話ができました。 担当の方からは、私宛に到着時間を聞くためのメールを送ったとのことでしたが、旅行中でしたのでメールを見ておりませんでした。 ホテルと違いアパートですので、チェックインするまでの手順を、最初にきちんと示された方が良いと思います。
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, exceptional service!!

Exceptional servicea Got there early and they checked us in as soon as they could! Perfect location, walking distance to everything and public transportation around the corner. The flats itself is great, very spacious, clean and have utensils, etc in the kitchen so we were able to cook. Also comes with free laundry service! Highly recommend and would go back again when were in Vienna.
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Gute Lage, super Ausstattung

Perfekt such für grössere Gruppen! Was im Beschrib nicht stand: Es hat 2 separate WCs plus ein Badezimmer, also 3 Nasszellen.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Die Lage ist super, vor allem für Leute, welche den Bus vom und zum Flughafen nehmen. Die Appartements sind geräumig. Allerdings funktionierte der TV nicht und das WLAN hatte nur ein schwaches Signal.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Disliked: Staff & service, property conditions & facilities

Bra lägenhet, tyvärr oseriös uthyrare.

Wien var fantastiskt. Lägenheten var stor men hade endast 1 toalett. Vi hade för avsikt att vara 6 personer, så vi bokade en lägenhet som man kan sova 8 personer i. Till slut vara vi 4 personer som åkte, och tur var väl det, eftersom lägenheten endast hade 1 toalett. Det hade blivit jobbigt om man varit 8... Dessutom var han som checkade in oss oseriös. Han tog betalt för städningen, vilket var helt ok, och när vi bad att få kvitto på det skulle han ordna det. Flera veckor senare hade vi ännu inte fått kvittot trots påminnelser. Vi kontaktade hotels.com och hoppades de skulle kunna ordna kvittot åt oss, men de lyckades inte heller. Vi fick aldrig kvittot!
Stayed 4 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Centre Apartment brilliant location

The apartment was ja short walk from Ubahn and tram stops so perfectly located. The apartment itself was modern, clean and spacious enough for 2 adults and 2 tweens. Fully equipped with job, oven, microwave, dishwasher, washing machine and airer - even an iron and ironing board if you feel the need! Beautiful bathroom with a fabulous walk-in shower, 2 hairdryers to choose from too. Main bedroom was huge, beautifully decorated and suitably furnished, big double bed and fabulous chandelier. Central heating was excellent and you are able to adjust the temperature of each radiator to suit you. Location was brilliant too, short walk to Stephansplatz and the Hofburg palace. Supermarkets just round the corner, as well as bakeries and restaurants - which also sell the most divine ice cream sundaes! There are also nightclubs and bars on Marc Aurel Strassr, you don’t have to go far to have a good time! We had a lovely time in Vienna and would definitely use Urban Flats again.
Stayed 4 nights in Oct 2017
Verified review

6/10 Okay

Convenient place. Close to restaurant , shopping,

Towels were old, do not feel fresh and clean. Kitchen is nice but kitchen faucet is loosing, we have to hold it iwhen using.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Spacious and Great location

vienna hotel It was a pleasant stay. The location is very center of inner city Vienna, with most of the tourist spots and city airport train station within 10 minutes of walk, and a large 3-story grocery store next door. The room and kitchen and everything was clean and spacious. However, the trashcan by the toilet was not empty and there was a used disposable shampoo in the shower booth, hence the three points to the cleanliness. It’s funny that we had a chance to meet the cleaning personnel. On our checkout day, shortly (2-3 min) after 11, the cleaning guy banged our door. He was very brief, “Check out please? I need to clean the house?” The tone was a bit authoritative and bossy, something you wouldn’t expect from a hotel staff or janitor. We left promptly not to disturb him further. Anyway, we were just finding umbrellas from our luggages when he banged the door. Nonetheless, I’d give 5 point overall, and I’d like to stay here again on my next visit to Vienna.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lägenhet med bra läge

Fin lägenhet med fantastiskt läge nära centrala sevärdheter men ändå lugnt. Wien kändes som en trygg och behaglig stad att vandra i även kvällstid. Toppstandard på lägenheten.
Stayed 3 nights in May 2017
Verified review

6/10 Okay

Disliked: Room comfort

appartement proche du centre.

appartement situé au 3eme étage d'un immeuble plutôt ancien. Bien situé proche du centre et de la station de métro. mais forte odeur de tabac, pas de cafetière malgré la présence de dosettes. Remarque faite au propriétaire et promesse de fournir une machine à café, mais rien n'a été fourni. appartement fait pour 2 et non pas pour 4, car la seconde literie est déplorable. Canapé étroit et inconfortable. Sinon la chambre est grande et correcte, bon lit. Equipement correct.