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Aparthotel

Ascott Kuala Lumpur

Luxury aparthotel with 2 outdoor pools and full-service spa

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Photo gallery for Ascott Kuala Lumpur

Pool
Pool
Exterior
Dining
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Barbecue grill
  • Bar
  • Fireplace
  • Kitchen
  • Pool
S$171
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View in a map
No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Choose your unit

View all photos for Studio Premier

Room

Studio Premier

  • 613 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Executive

Room

2-Bedroom Executive

  • 1291 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2-Bedroom Premier

Room

2-Bedroom Premier

  • 1431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for 1-Bedroom Premier Twin

Room

1-Bedroom Premier Twin

  • 839 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1-Bedroom Premier

Room

1-Bedroom Premier

  • 839 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

Living area

3-Bedroom Premier

  • 1808 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

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About the area

Kuala Lumpur

Located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, Ascott Kuala Lumpur is in the entertainment district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • Petronas Twin Towers - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WIP On The Park - ‬1 min walk
  • ‪Etiqa Twins Foodcourt - ‬2 min walk
  • ‪Beta - ‬7 min walk
  • ‪M Marini Grand Caffe - ‬2 min walk
  • ‪KSpace Seoul - ‬6 min walk

About this property

Ascott Kuala Lumpur

Luxury aparthotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a fitness centre. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include a bar/lounge, a steam room and self parking. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2019.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 800 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 32 for adults and from MYR 32 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Does Ascott Kuala Lumpur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

Is Ascott Kuala Lumpur pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 800 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Ascott Kuala Lumpur?

Self-parking is available for MYR 10 per day. Extended parking is available for MYR 250 per week.

What time is check-in at Ascott Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ascott Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee.

Does Ascott Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.

Where is Ascott Kuala Lumpur located?

This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Petronas Twin Towers and KLCC Park are also within 10 minutes. KLCC Station is 9 minutes by foot and Bukit Nanas Station is 11 minutes.

Reviews

Ascott Kuala Lumpur Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 439 out of 799 reviews
Rating 8 - Good. 274 out of 799 reviews
Rating 6 - Okay. 50 out of 799 reviews
Rating 4 - Poor. 14 out of 799 reviews
Rating 2 - Terrible. 22 out of 799 reviews

Reviews

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Khalid

Liked: Cleanliness, room comfort, communication
Very comfortable stay, clean and well maintained room. Equiped with modern furnitures and design.
Stayed 4 nights in Nov 2023

10/10 Excellent

CHEE BOON

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent. suitable for people who needs kitchen for cooking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, room comfort, communication

Great service apartment for work and family stay

Had stayed in Ascott KLCC many times from before its major revamp to after and they have never disappoint.
Stayed 2 nights in Jul 2023

8/10 Good

KI YOUNG

Liked: Cleanliness, room comfort, communication

Good to stay

As the family trip in Kuala Lumpur, it was good place to stay I think. It has 3 bed rooms (1 Twin, 1 King and 1 Queen) and separated 3 bath rooms. And also we can feel relax in big living room too. For the first time, I did not know why there were not any bottles of water. But I found the water purifier in the kitchen. Most of things were good, however in the king bed room, I could smell strange in the toilet (bath room). It was a little bit terrible, so the hotel needs to fix this matter.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Liked: Cleanliness, room comfort, communication

Good value and spacious… no onsite bar

Hotel was okay. But tired and slow lifts but not a major problem. Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise. Great facilities and fridge with a convenience store next door
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was fine
Stayed 3 nights in Dec 2024

6/10 Okay

Tak Mei

Disliked: Property conditions & facilities
Property facilities is dated and old. Need refresh
Stayed 2 nights in Apr 2024

8/10 Good

paul

Liked: Room comfort, communication
The hotel as an apartment is good and had a lovely massage . The area where it really lets itself down is the breakfast . we ate there the first morning and everything is below standard including coffee which you have to pay for espresso and they don't taste nice . we did not complain but ate at Gravy Baby so don't book breakfast . PS other guests have said the same to me
Stayed 4 nights in Jul 2024

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenience, close to everything and very clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Xiao

Liked: Cleanliness, amenities, property conditions & facilities, communication
I booked a 10 day stay at this hotel. I was put to a smoking room that filled with strong smoking smell. The front desk manager told me that they had no other room available and promised to give a room upgrade next day, which she did. We enjoyed it. However, as an expedia VIP, I was told there was no other VIP benefits associated with my booking -- although Expedia.com stated I was entitled with some. The hotel room is spacious with the convenience of having all kitchen settings. The location is close to KLCC mall (only 5 mins walking). But the traffic is too busy in most of the day. It makes hard to get Grab as it is always some kinds of traffic jam around. Another inconvenience is the breakfast place is a building block away. It is quite inconvenience if there is a rain. Other than that, I like the hotel amenities, such as the self-laundry service. I will stay again!
Stayed 10 nights in Jun 2025

10/10 Excellent

khairiani

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got a free upgrade which we are very grateful for. We have stayed here for all the times that we are in KL, and this is our 5th stay here. Will always come back here.
Stayed 2 nights in Feb 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel
Stayed 7 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, room comfort, communication

Kl

Great location
Stayed 3 nights in Feb 2025

8/10 Good

Yuen Teh

Liked: Room comfort, communication

Nice room, but not good service

Very good location, room is nice. The restaurant was underconstruction, and we had to order breakfast everyday, and the breakfast was not good, although they provided some choices, there would be something wrong at the next morning. And it didn't taste good... I had to order grab food instead. They charged me NTD$1080 for the bad breakfast. The housekeeping didn't do a good job either, the trash was in the trash bin for five days without cleaning. The dishes were washed, but not clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kai

Liked: Cleanliness, amenities, property conditions & facilities, communication
房间很大，靠近繁华区域，逛街非常方便
Stayed 3 nights in Dec 2024

10/10 Excellent

Feng Mei

Liked: Cleanliness, room comfort, communication

Great location and comfortable

Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.
Stayed 1 night in Dec 2024

10/10 Excellent

Rupjyoti

Liked: Cleanliness, room comfort, communication
Our stay was good; rooms were well maintained and the kitchen had most of the necessary amenities. Unfortunately, there was a bad stench that was coming from the common toilet/bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuichiro

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋が広くて快適
Stayed 1 night in Oct 2024

10/10 Excellent

Phattaree

Liked: Cleanliness, property conditions & facilities, communication
good
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, room comfort, communication
We didn’t notice it on 1st day but when you come back to the room there is a smell that’s apparent in the front room where kitchen/living room is. Then smell becomes unnoticeable. It’s not apparent in the bedroom side. Cleaning staff was fine but noticed there was a disposable toothbrush kit toothpaste recap under the new items on the tray. It would be nice to have face towels instead of just 2 bath towels. Filtered water in kitchen for drinking is great
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Rogelio

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
I tried to change my booking several days in advance until it was no longer possible. So I had to stay in another hotel and only spend one night there. Two cockroaches were found in the kitchen, and a cotton swab was left on the carpet—very disappointed this time.
Stayed 2 nights in Aug 2024

4/10 Poor

Nur Izzah

Disliked: Amenities, property conditions & facilities, communication
Property is dated, reception is clueless, reservations made months in adv but put us on diff floors. Almost charged me twice for tourism tax until I showed bank charge earlier. Not worth it…
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, communication
Very good location, nice place
Stayed 4 nights in Jul 2024

10/10 Excellent

WEIYA

Liked: Cleanliness, amenities, property conditions & facilities, communication
チェックインが時間かかった以外は完璧です。 アップグレードやライトチェックアウトもしてくれましたし、また泊まりたいです。
Stayed 3 nights in Jul 2024