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Phoenix Chalets

Luxurious ski vacation home with restaurant

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Photo gallery for Phoenix Chalets

Room
Living area
Terrace/patio
Food and drink
Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Breakfast available
  • Dryer
  • Bar
  • Washer
  • Kitchen
The current price is $455
$413 total
$413 per night
Jun 4 - Jun 5

Explore the area

Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪10 min walk‬
  • Happo-one Adam Gondola
    ‪10 min walk‬
  • Happo One Sakka Ski Lift
    ‪13 min walk‬

Choose your unit

View all photos for Luxury Chalet, 2 Bedrooms (Phoenix)

Terrace/patio

Luxury Chalet, 2 Bedrooms (Phoenix)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Chalet, 3 Bedrooms (Phoenix)

Bathroom

Luxury Chalet, 3 Bedrooms (Phoenix)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Chalet

Private kitchen

Family Chalet

  • 3 bedrooms
  • Sleeps 8
  • 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Luxury Room (Phoenix One)

In-room dining

Luxury Room (Phoenix One)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

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About the neighborhood

Hakuba

Hakuba is home to Phoenix Chalets. Hakuba Valley Ski Area and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with snowboarding and skiing lessons, or check out other outdoor activities such as snowshoeing and snowmobiling.
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What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 10 min walk - 0.9 km
  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 13 min walk - 1.2 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.3 km

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • ‪カフェアンドバー ライオン - ‬11 min walk
  • ‪日本料理雪 - ‬7 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Phoenix Chalets

Luxurious ski vacation home with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless internet access. All 10 soundproofed homes feature free WiFi and espresso makers. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and ovens.
Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen
Washer
Dryer
Pet friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 25000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Frequently asked questions

Is Phoenix Chalets pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 25000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Phoenix Chalets?

Self parking is free at this property.

What time is check-in at Phoenix Chalets?

Check-in start time: 4 PM; Check-in end time: 6:00 PM.

What time is check-out at Phoenix Chalets?

Check-out is at 10 AM.

Where is Phoenix Chalets located?

Located near the slopes, this Hakuba vacation home is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area and close to winter sports such as skiing lessons and snowshoeing. Hakuba Ski Jumping Stadium and Happo Information Center are also within 10 minutes.

Phoenix Chalets Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.2/10

Cleanliness

7.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Communication

Reviews

10/10 Excellent

Masatoshi

Liked: Amenities, property conditions & facilities, communication
外資系かな？と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました！ 焼き鳥屋さんのお料理もとても美味しかったです！
Stayed 1 night in Nov 2024

8/10 Good

Yuichiro

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

TAKA, Tokyo

Liked: Cleanliness, amenities
施設も新しく非常に快適でした。
Stayed 2 nights in Jul 2020

8/10 Good

K.Takahashi, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
Stayed 3 nights in Aug 2019

10/10 Excellent

hideki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019