Aparthotel

The Maples Niseko

Choose dates to view prices

Photo gallery for The Maples Niseko

A modern living room with a sectional sofa, a round coffee table, and a dining area with a table and chairs. Large windows provide a view of the outdoors.
A modern interior with large windows offering a snowy mountain view.
A modern kitchen with a large island, pendant lighting, and a view of the city.
A modern kitchen with a central island, pendant lighting, and a view of the city.
A modern hotel room with a large window, a bed, a seating area, and a round table.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Ski access
    A rare find - hit the slopes directly from your doorstep!
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Niseko Tokyu Grand HIRAFU

Popular amenities

  • Downhill skiing on site
  • Self-parking included
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Terrace

Explore the area

View in a map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077
  • Place, Niseko Tokyu Grand HIRAFU
    ‪1 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪1 min walk‬
  • Place, Niseko Hanazono Resort
    ‪26 min drive‬

Choose your unit

Superior Studio (Level 1)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

Deluxe Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

2 Bedroom Yotei Penthouse Suite

  • 1560 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

2 Bedroom Penthouse Suite

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

Penthouse Studio

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

2 Bedroom Premier Suite

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

2 Bedroom Suite with Tatami Room

  • Mountain view
  • 1097 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Single Futon OR 2 King Beds and 1 Single Futon
  • Free Wi-Fi

3 Bedroom Premier Suite (Dual Key)

  • 1733 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds
  • Free Wi-Fi

3 Bedroom Yotei Panorama Penthouse Suite

  • 2303 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds
  • Free Wi-Fi

3 Bedroom Yotei Penthouse Residence

  • 2863 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds OR 6 Single Beds
  • Free Wi-Fi

4 Bedroom Yotei Penthouse Residence (Dual Key)

  • 3305 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 8 Single Beds OR 4 King Beds
  • Free Wi-Fi

3 Bedroom Penthouse Suite

  • 1346 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds OR 6 Single Beds
  • Free Wi-Fi

Deluxe Studio

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

Superior Accessible Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

About this property

The Maples Niseko

With direct access to the slopes, The Maples Niseko makes guests feel at home with amenities such as a full-service spa, ski storage and complimentary wired Internet access. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with Netflix, and a kitchen with a stovetop and a microwave. Added amenities include premium bedding, a coffee/tea maker and a rice cooker.
The Maples Niseko offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and rice cookers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Focus Physio. The spa is open daily.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities are closed on Wednesday and Sunday:
  • Restaurant

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 9200.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Crib (infant bed) fee: JPY 9200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 24181138
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

Frequently asked questions

Is The Maples Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Maples Niseko?

Self-parking is free at this property.

What time is check-in at The Maples Niseko?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Maples Niseko?

Checkout is at 10 AM.

Does The Maples Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Maples Niseko located?

Set amidst the mountains, this ski-in/ski-out aparthotel in Kutchan is within a 5-minute walk of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park, and is convenient for winter sports, such as snow tubing and snowshoeing. Noasc and Niseko Takahashi Dairy Farm are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Maples Niseko Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 63 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Check-in

9.4/10

Communication

8.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
Ski in ski out with ski lockers just steps from the slope. Great location and nice property.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, communication
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

wai ching

Liked: Cleanliness, amenities, communication
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, check-in, communication, listing accuracy
Incredible corner room. Clean. Modern.
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel,
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, truly ski in ski out, fantastic staff.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was comfortable clean, great view of the mountains. Truly a ski in and out location. Ski lockers on basement floor, you put your skis on and ski down to the family lift, you can get your lift tickets there or online ahead of time. From that lift you can go up to the other lifts. Beginner runs here but with access, to red and black . We loved it would definitely return and recommend. Many of restaurants available in hotel but walking distance. Many rental shops also available nearby.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Tsolmon

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities, communication
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Rajinder Singh

Liked: Amenities, property conditions & facilities, communication
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location and service! Wish they had an Onsen but otherwise perfect!
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Mei Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, cozy environment
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great at the Maples.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Tan

Liked: Cleanliness, room comfort, communication

Very family friendly hotel

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Hangkun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hirafu ski lift. A lot of shops for eating
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

DATO WONG LAI

Liked: Cleanliness, staff & service, amenities
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication

Best service in any hotel I’ve stayed in

Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Frederick Lai Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Hardi

Excellent
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

ALAIN

Liked: Cleanliness, property conditions & facilities, communication
Large condos. Really relaxing. Ski in ski out
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious room

Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Stayed 5 nights in Dec 2023