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Now Emerald Cancun - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course

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Photo gallery for Now Emerald Cancun - All Inclusive

Dining
View from room
Room
Pool
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Rooms & beds

Bedroom 1

1 King Bed

Spaces

Deck or patio
Balcony
Number of living rooms
Garden

View all photos for Preferred Club Honeymoon Suite

Room

Preferred Club Honeymoon Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 794 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Room

Deluxe King

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

Room

Run of the House

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

7.4 out of 10
Good
(23 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Double

View from room

Deluxe Garden View Double

  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View With Patio Double

View from room

Deluxe Garden View With Patio Double

  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

Room

Deluxe Double

8.0 out of 10
Very good
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View King

Room

Preferred Club Ocean View King

9.0 out of 10
Wonderful
(2 reviews)
  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony King

Room

Deluxe Ocean View Balcony King

  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Room

Deluxe Ocean View King

  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Room

Deluxe Ocean View Double

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Plunge Pool King

Room

Preferred Club Premium Plunge Pool King

9.0 out of 10
Wonderful
(2 reviews)
  • 638 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Room

Deluxe Partial Ocean View Double

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Sunset Lagoon View Double

View from room

Deluxe Sunset Lagoon View Double

  • 420 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium with Hot Tub King

Room

Preferred Club Premium with Hot Tub King

  • 638 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sunset Lagoon View Balcony King

Room

Deluxe Sunset Lagoon View Balcony King

  • 415 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Sunset With Hot Tub King

Room

Preferred Club Sunset With Hot Tub King

10.0 out of 10
Exceptional
(1 review)
  • 638 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located on the beach, Now Emerald Cancun - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun. Travelling with kids? Consider Xoximilco and El Sol de Cancun.

What's nearby

  • El Rey Ruins - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 11 min walk - 1.0 km
  • Aquaworld - 5 min drive - 5.3 km
  • Ventura Park Cancun - 8 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at Now Emerald Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Now Emerald Cancun - All Inclusive offers 427 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include a bath, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish
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Amenities

Pool
All-inclusive
Spa
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 212 out of 647 reviews
Rating 8 - Good. 146 out of 647 reviews
Rating 6 - Okay. 119 out of 647 reviews
Rating 4 - Poor. 70 out of 647 reviews
Rating 2 - Terrible. 100 out of 647 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Great place and location, awesome pools and decent restaurants!
Stayed 4 nights in Jul 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was amazing
Stayed 3 nights in Apr 2023

10/10 Excellent

Paradise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will definitely stay again!

10/10 Excellent

PATRICIA SOUZA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
Stayed 6 nights in Apr 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is beautiful and the service really nice.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
My children loved everything about this place and had a great time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Oscar R

Liked: Cleanliness
Clean, nice, excellent place to enjoy and relax.
Stayed 6 nights in Mar 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice and loved it both times, sad that they are closing
Stayed 3 nights in Jul 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ground keeping plus restaurants was close to each other
Stayed 3 nights in May 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Jun 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Stayed 7 nights in Jun 2023

10/10 Excellent

Asheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly also all the services was nice and quick
Stayed 2 nights in Mar 2023

8/10 Good

Vielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and great hotel. Miguel was amazing from the front area.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again!
Stayed 6 nights in Apr 2023

10/10 Excellent

Ayebatonye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff were friendly and ready to provide assistance
Stayed 2 nights in Jul 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but it's still great.
Stayed 7 nights in Mar 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing Osiel was very helpful and accommodating
Stayed 2 nights in Mar 2023

8/10 Good

Caridad

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Stayed 2 nights in Jul 2023

6/10 Okay

Collins

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Resort needs a makeover.
Stayed 5 nights in Jun 2023

10/10 Excellent

ANNALIES

Liked: Cleanliness, amenities, property conditions & facilities
ALL WAS AWESOME LOVED THE PROPERTY
Stayed 5 nights in Apr 2023

10/10 Excellent

Dontae E

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Stayed 4 nights in Mar 2023

4/10 Poor

Jocelyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very old and moldy but everything else was excellent
Stayed 14 nights in Feb 2023

8/10 Good

Osvaldo F

Liked: Staff & service, property conditions & facilities
Is nice hotel.need more needs more maintenance and more detailed cleaning.
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2023

6/10 Okay

Lorena

Liked: Staff & service
The staff was great but overall rating is average, can improve on some remodeling
Stayed 7 nights in Jul 2023