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Waterloo Hub Hotel & Suites

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Photo gallery for Waterloo Hub Hotel & Suites

Front of property
Exterior
Room
Dining
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
54 Kennington Road, London, England, SE1 7BJ
  • Place, Thames River
    ‪9 min walk‬
  • Place, Westminster Bridge
    ‪11 min walk‬
  • Place, London Eye
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Rooms & beds

Bedroom 1

1 Double Bed

Spaces

Number of living rooms
Price is avg per night

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About this property

Waterloo Hub Hotel & Suites

Along with self parking, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Additionally, concierge services, a computer station and free newspapers are on-site. Housekeeping is available once per stay.
Waterloo Hub Hotel & Suites offers 162 accommodations with free toiletries. 18-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

Our prices include all fees. No hidden fees.

House Rules

Check in after 2:30 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Self-parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Waterloo Hub Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterloo Hub Hotel & Suites?

Self-parking is available for GBP 30 per day.

What time is check-in at Waterloo Hub Hotel & Suites?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM.

What time is check-out at Waterloo Hub Hotel & Suites?

Checkout is at 11 AM.

Where is Waterloo Hub Hotel & Suites located?

Located in London City Centre, this hotel is within a 15-minute walk of St. Thomas' Hospital, London Eye and Big Ben. Westminster Bridge and Thames River are also within 15 minutes. Lambeth North Underground Station is only a 3-minute walk and Elephant & Castle Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Waterloo Hub Hotel & Suites Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 228 out of 1000 reviews
Rating 8 - Good. 512 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close enough to sight seen main London attractions, walkable to Big Ben , 3 min walk to train station, perfect stay when visiting London , definitely coming back , thanks
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort
Amazing staff, great location and fast WiFi. Unfortunately no hot water in the shower during the two days I stayed there.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property was spotless, convenient for me. Downside, no tea/coffee in room or safe.
Stayed 1 night in Dec 2023
Verified

8/10 Good

tessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The elevators and room amenities give the feel of being outdated. It says it’s nearby stuff but if you’re walking I don’t recommend. It’s right by the subway (tube) stop so that was convenient. They have free tea and water in the lobby which was nice.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In need of an update

Hotel is showing its age, needs an update. If this were not in the centre of London I suspect it would struggle to maintain customers,
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised a restaurant but had none
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
The Waterloo Hub is extremely well positioned for visitors to central London to explore the Thames embankment, city of London and most major landmarks in the area from Vauxhall to Tower Bridge without the need to use public transport or taxis. All is within easy walking range. The hotel staff were extremely friendly and helpful, providing complimentary coffee on arrival and even offering it at checkout! The rooms were well heated, clean and comfortable. The beds were very comfortable. The rooms could have been improved with the inclusion of tea/coffee making facilities but, apart from that, I have not criticism of the hotel. We thoroughly enjoyed our stay. Thank you to all staff involved.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad room smell

Although, the staff was very nice and helped us out a lot, the room itself was so stinky. A very weird smell was coming from the bathroom. Every time we’d come back to the room we’d get slapped in the face with that horrible smell.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Paul

Liked: Staff & service

No-frills budget hotel in good location

Front desk service was friendly and efficient. The building and the room were relatively clean but a little tired - in need of some modernisation too. There was only one single plug socket available, on the opposite wall to the bed which made device charging and usage tricky. There is a TV in the room, but tea and coffee facilities are located down in reception, not in the room. Great location (less than ten minutes steady walk to Waterloo Station and only a couple of minutes from Lambeth North tube), plenty of pubs and restaurants within a stone’s throw of the hotel and easy walking distance to the South Bank. I was there for two nights on business and I would certainly use again in those circumstances, but if was away with my partner, I’d find somewhere a bit nicer.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy budget hotel close to the action

They are right when they say this place is straightforward, it’s a simple place with clean rooms. Enough space for the two of us, we spent most of our time outside of the room so we didn’t need anything fancy. Only thing was there was no ice available to get and no fridge in the room. I bought some wine and drinks and had to drink lukewarm. We aren’t picky but some cold drinks would have been nice. Other than that it did the job. Minutes away from all the action with some nice little pubs around the corner. Would stay again for a quick trip. We also were able to check in early and leave our bags for a few hours after checking out which was super accommodating! Literally the only thing was the lack of ice or fridge. Does the job for a quick budget friendly stay.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

MR R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap hole

The 2 staff on reception were friendly, from there the experience went down hill very quickly. Considering the hotel was quiet I was given a room at the very extreme and too far away from reception facilities. The room was at sauna heat, the carpet was threadbare but from what was crawling around over the unclean shower mat in the shower, it could have been some form of insect infestation. The bathroom had clearly not been cleaned, as I counted someone else’s pubic hairs whilst urinating. To cap it off the morning brought more disappointment as there was no hot water. Pretty crap all in all….. recommend you strike this garbage hotel off your list. It is literally a flee pit. Thanks for listening
Stayed 1 night in Feb 2024
Verified

6/10 Okay

GUYLAINE

Les serviettes , les draps et les poubelles n ont pas été changés donc décevant !
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pluspunten voor de locatie en het personeel

Ontzettend fijn verblijf gehad! Samen met een vriendin 3 dagen een citytrip gemaakt naar Londen en dit hotel was ideaal voor de trip. Locatie ligt super centraal, alles is op loopafstand, het personeel is erg vriendelijk en behulpzaam. Alleen maar positieve dingen te zeggen.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Marcel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Zimmer ohne jegliche Atmosphäre. Das Badezimmer sehr kalt und nicht beheizbar. Warmwasser erst nach 5-minütigem Laufenlassen. Für das Ganze, was einem geboten wird, total überteuert.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very clean, very good value.

Great location for St Thomas's. I booked for 4 nights as my wife was in St Thomas's. Great location, approx 500metre walk, very good restaurants/bars etc nearby, great value. Only a 10 minute walk to London Eye, Westminster Bridge, waterloo Station etc. Very grateful that the hotel managed to resolve a parking query. Will definitely stay again.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean room and friendly staff. Can’t ask for much more for the money.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Ck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and walkable distance to shopping and attractions. A great place to stay at a affordable price.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

The hotel was comfortable and clean. The noise did travel quite a lot between the rooms, but otherwise it was okay
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para conocer Londres

Excelente experiencia, de volver a Londres consideraría el mismo hotel. Estación de metro a una calle, tienda a unos 4 locales de distancia, zona agradable. Habitaciones pequeñas, pero la idea del viaje era estar en la calle y solo llegar a dormir, así que más que nada califico en base a comfort y es el adecuado, cama y baño limpios, con lo necesario para refrescarse y descansar. No tuvimos mucho contacto con el personal ya que no fue necesario.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Philippe

Liked: Cleanliness
Quartier peu touristique et bruyant. Par contre on apprécie la proximité des sites de westminster et London eye
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Name change

I was unable to find the hotel because of the new name. I was never informed about this and the website still had the same name-Wyndham Days. It took me 1hour to finally enter the hotel and ask where the original hotel was. I was then told that it had changed! Other than the utter frustration when you’ve travelled 4 hours everything was very good.thankyou.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Kalpesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good at all

I was given a filthy and disgusting room, which had a used condom wrapper and dirty towels on the end and basically they hadn’t cleaned the room, see photos. When I told the reception about it they casually apologised and gave me another room. That is simply not acceptable. I demand proper apology and a full refund!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very convenient for my visit and the staff were friendly and professional.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, 3 mins from tube station, 5 mins to tourist London. Room was clean and quiet.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay for South Bank

Stayed here with two friends for a night out in London. Really easy to check in/out , staff were friendly, room was in great condition - bathroom especially was amazing. No one minded that we crept back in at 3 in the morning, would definitely stay here again.
Stayed 1 night in Feb 2020