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Apartments Atento

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Property entrance
Exterior
Room
View from room
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pets allowed (fee applies)
  • Kitchen
  • Air-conditioning
  • Free Wi-Fi
  • Refrigerator
  • Microwave

Explore the area

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Mrtvo Zvono 11, Dubrovnik, Dubrovnik-Neretva, 20000
  • Place, Walls of Dubrovnik
    ‪1 min walk‬
  • Place, Pile Gate
    ‪3 min walk‬
  • Place, Old Town Harbor
    ‪3 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪32 min drive‬

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Frequently asked questions

Is Apartments Atento pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Apartments Atento?

This property doesn't offer parking.

What time is check-in at Apartments Atento?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Apartments Atento?

Checkout is at 10:00 AM.

Does Apartments Atento provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Apartments Atento located?

Located in Dubrovnik Old Town, this apartment building is within a 10-minute walk of Walls of Dubrovnik and Pile Gate. Gruz Harbor and Lapad Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.2/10

Cleanliness

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Check-in

8.4/10

Communication

7.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Wanvisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is well locates in a quiet neighborhood. It's a specious and well equipped apartment and we had a good time there.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication

Wonderful stay

We had a lovely stay at Atento apartments. The property is great, clean and comfortable and well equipped with everything you need. There are wonderful views of the city walls. There are a lot of steps to climb in order to get to the apartment so not suitable for anyone with reduced mobility. Overall a great place!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

lee

Liked: Cleanliness, room comfort, communication

Dubrovnik apartment

An amazing location with great facilities. Cooker Washing machine Fridge Dishwasher Despite check in being 2pm I able to leave my bags in the apartment before this time. I would stay here again
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Pravin

Liked: Cleanliness, room comfort, communication
One of best lodgings I've experienced in trips to 40+ countries. Clean, well appointed, AMAZING location. Just wonderful in every way. Iris was very helpful and friendly. Thank you so much, Apartments Atento.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Nice Apartment in Old Town

Well appointed, comfortable and clean apartment in the old town. As mentioned in other reviews there are quite a lot of steps to climb but that will apply to most accommodation in the old town as it is steep on both sides. Good communication with property manager (Iris). Had a good dinner at the restaurant run by Iris’ family. Would recommend
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

NATALIE

Liked: Cleanliness, room comfort
The room itself is fine, but 2 major minuses - the washing machine didn’t work properly (would not drain) making laundry tough and the standing water left a musty smell in the room. Also the floor/ceiling is very thin so every morning at 6 am, I was woken by heavy footfall. Bring ear plugs
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Mirtill

Liked: Communication
Do not bother to climb up to this apartment. I wish the property description would have included that there are many steps to come to this place. We walked the hardest 650 m of our life since we had 20 kg suitcases. I found several issues with the apartment: 1. Mold on doorframes in the bathroom. Also looks like there was water damage because the doorframe is swollen and cracked at the bottom. 2. No instructions on how to use stove and that there is a switch to the water heater. Had to contact owner. 3. Not the greatest directions how to get to the apartment AND the address is misleading (it’s on Poljana Mrtvo Zvono not Ulica Mrtvo Zvono). We had noisy upstairs neighbors (I know it’s not the owner’s fault). The only positive thing was that owner replied to my request quickly. I asked the mold be cleaned since I have mold allergies and it was remedied within hours.
Stayed 5 nights in Jun 2023
Verified

6/10 Okay

Belvel James

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
I want to be fair here but also accurate. This is a very well appointed Ikea apartment built into a very old stone building. It is clean and well-equipped. But management of it needs work if it is to succeed as a VRBO. It can be a good place to stay, but be cautious. I imagine the owners are young investors who live a good distance from the property, and probably are not very handy at fixing things. So they hire a management company. When I put a significant bit of our vacation clothing into the wash machine, only to find that it washed but would not spin or drain, and locked so we could not retrieve our clothes, I messaged the management company. They told me to contact the owner, which took quite a while. Fortunately, I was able to get the washer open, and we retrieved a sodden load of filthy clothing that just about dried before we left. We also live in vacation spot, and VRBO manager take care of all of that. This was not the only failing which, I think, suggests the owners need a new management company. Here is the list: 1. The map for getting to the apartment from the drop-off location was really and truly inadequate for someone unfamiliar with Dubrovnik. 2. There was not a bit of instruction for operating the appliances in the apartment, like the washer, the stove top, the heater/air conditioner. 3. The hot water was "occasional" at best. Last weekend it was pretty well non-existent.
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Katja

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft liegt "oben" in der Altstadt, man muss sich also bewusst sein, dass es bergauf und viele Treppenstufen hinauf geht. Die Angabe der Adresse ist falsch. Es ist nicht die Mrtvo Zvono sondern Poljana Mrtvo Zvono. Was wir nach halbstündigem Suchen im Dunkeln herausgefunden haben. Das Appartement selbst liegt dort im hinteren Eck und ist über eine Treppe erreichbar. Ist ein bisschen tricky und die Beschreibung sollte hier angepasst werden. Sonst war die Unterkunft super. Sauber, geräumig, hell, gut ausgestattet. Wir waren zufrieden.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Rémi

Liked: Cleanliness, amenities, property conditions & facilities
Il ne faut pas se fier à l’extérieur
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Roger Pierre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appart.dans vieille ville Calme,propre,neuf et moderne
Stayed 14 nights in Aug 2022
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication

Highly recommend for solo or couple

This is a gem of a place in Old Town. The place is cute and very clean. Great for solo/couple. The host made check in/out easy. Would recommend.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

maria

Liked: Cleanliness, room comfort, communication

A fantastic experience 10/10

Our experience was fantastic. This place is amazing, it has absolutely everything you need. Is super clean, the location cannot be better and the whole process was smooth and easy. I would definitely come back! Thanks so much for making our stay in Dubrovnik so great :)
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Michael

Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Pravin

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Jana

Stayed 3 nights in May 2022

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