Located in Penzing, a neighbourhood in Vienna, Sissi West is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Don't miss out on a visit to Schönbrunn Zoo.
This aparthotel features express check-out and multilingual staff assistance. Each apartment offers free WiFi, a rainfall shower and a Smart TV with digital channels. A TV, an espresso maker and a hairdryer are among the other amenities available to guests.
Sissi West offers 6 air-conditioned accommodations with espresso makers and a safe. 43-inch Smart televisions come with digital channels.
Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Vienna aparthotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains.
Our prices include all fees. No hidden fees.
Amenities
Free WiFi
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property only accepts cash
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Is Sissi West pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Sissi West?
As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Sissi West on 8 Apr 2026 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Sissi West?
Limited spots are available.
What time is check-in at Sissi West?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Sissi West?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Sissi West located?
Located in Penzing, this aparthotel is within a 15-minute walk of Schönbrunn Zoo and Schönbrunn Palace. Vienna Christmas Market and Vienna State Opera are also within 6 mi (10 km). Hietzing U-Bahn is only a 2-minute walk and Dommayergasse Tram Stop is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Sissi West Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and close the the Metro station, friendly and helpful staff
C
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
heather
13 Dec 2025
Liked: Cleanliness, amenities, communication
The room was very clean and comfortable. Loved the modern accessories and funky decorations. Brought me back to my childhood 😊
heather
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jennifer
25 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, was very clean and comfortable. As seems to be in all the reviews it is not downtown but literally across the street is the metro and so easy to navigate. As convenient as staying in the heart of the city without being in the city. Highly recommend.
Jennifer
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Diane
25 Sept 2025
Liked: Cleanliness, room comfort, communication
Great Hotel. Clean. 3 min walk to U4 train to get into the centre of Vienna,. Staff is so accommodating. I highly recommend this place.
Diane
Stayed 6 nights in Sep 2025
Verified
10/10 Excellent
Geonho
8 Apr 2025
Liked: Cleanliness, room comfort, communication
Location was excellent. The staff was friendly and prompt. Helped with parking so kindly.
Geonho
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Philip
10 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
A very nice property. Very clean and the room was large and comfortable.
Philip
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Andre
4 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding interior design and exclusive feeling.
Andre
Stayed 4 nights in Jul 2023
Verified
10/10 Excellent
Verified traveller
27 Jul 2025
Liked: Cleanliness, room comfort, communication
Wunderbar!
This is a hidden gem in the heart of Vienna.
Easy to access and very near to the U-bahn!
Karlsplatz is merely 7 stops away and so it the city center.
I would definitely recommend this place to others and would be back again. And yes the famous Schönbrunn palace is at a walking distance of 5-10 minutes : )
Verified traveller
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Menno
5 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the room, the beds were comfortable.
The shower was nice. The staff was super friendly and responded immediately upon messaging.
Menno
Stayed 2 nights in Feb 2024
Verified
10/10 Excellent
Verified traveller
16 Sept 2024
Liked: Cleanliness, room comfort, communication
Wonderful
Verified traveller
Stayed 4 nights in Sep 2024
Verified
8/10 Good
Gerard
10 Dec 2025
Liked: Property conditions & facilities, communication
Disliked: Amenities
Room was clean on check in but wasn't cleaned for our four day stay, no change of towels or bins emptied
Gerard
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Ulrike
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful large room .Very clean.
Good instructions regarding use of access codes.
The room faced main road but this was fine gjven double glazed windows + shutters.
Very close to underground station taking one into town.
In summary I would certainly stay again at "Sissi West"
Ulrike
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Kar Kwong
18 May 2024
Liked: Amenities
Clean room
Kar Kwong
Stayed 4 nights in May 2024
Verified
10/10 Excellent
Bruce
1 Oct 2024
Liked: Cleanliness, amenities, room comfort, communication
Nice place. Just know you need to check messages before you show up. You don't just book and show up. On e we understood the process all was great. Clean, great location(right next to Ubahn)
Bruce
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Philip
1 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication was great. As American travellers on our honeymoon they gave everything we needed and even left a note and champagne in the fridge. (We don't drink but the gesture was much appreciated). You can walk to bakeries and restaurants and the metro in just minutes. Schonnbrunn is a 12 minute walk but the gardens are only a few minutes away.
The room was clean and well stocked and the bed was large and comfortable. 5 stars, you really cant ask for more.
Philip
Stayed 6 nights in Nov 2024
Verified
10/10 Excellent
Anne
29 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout était parfait: la localisation à distance de marche du palais, le décor élégant de la maison et de la chambre Vie charme, la tranquillité, la propreté. Merci pour cet excellent séjour, nous recommandons votre hôtel sans hésitation.
Anne
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Holger
26 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolles, individuell eingerichtetes Zimmer. Groß, sauber und trotz Lage zur Straßen ruhig. Rein virtueller, aber sehr netter Kontakt zum Vermiter.
Ich komme sehr gerne wieder 🙂🙂🙂
Holger
Stayed 5 nights in Aug 2025
Verified
4/10 Poor
Lars
9 Dec 2024
Disliked: Cleanliness, room comfort
Urusel ventilation,dålig avställningsyta i badrummet,ingen handdukstork (hade en liten och en större handduk i 4 dgr) som aldrig hann torka. Ingen påfyllning av någonting toapapper the’ kaffekapslar etc.På tok för dyrt för detta boende om ändå väldigt fräscht och nyrenoverat hus.
Lars
Stayed 4 nights in Dec 2024
Verified
10/10 Excellent
NATSUMI
8 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super schönes kleines Hotel. Unser Zimmer war sehr modern und stylisch eingerichtet. Alles sehr durchdacht, man merkt da hat sich jemand Gedanken gemacht. Ein wirklich tolles Designkonzept!!!
Die Lage ist super, die U 4 ist nur wenige Meter entfernt.
Der Besitzer hat uns sehr freundlich empfangen, dadurch war es eine sehr lockere Atmosphäre. Wir können das Hotel auf jeden Fall weiter empfehlen.
Wirklich TOP, macht weiter so....
Heike
Stayed 3 nights in Sep 2023
Verified
10/10 Excellent
Stefan
12 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr schönes und noch neues Zimmer mit toller Lage am Park und U-Bahn. Können wir nur empfehlen!
Stefan
Stayed 2 nights in Sep 2023
Verified
8/10 Good
Michael
20 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr guter Standort
Michael
Stayed 2 nights in Aug 2023
Verified
10/10 Excellent
Verified traveller
14 Jul 2023
Liked: Cleanliness, room comfort, communication
Veldig bra!
Veldig bra konsept, og vi savnet ingenting på rommet. Rent og fint.