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Lisbon Five Stars Alcântara Lofts

Apartments in Lisbon with kitchenettes

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Photo gallery for Lisbon Five Stars Alcântara Lofts

Exterior
Terrace/patio
Exterior
Room
Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi
£80
includes taxes & fees
16 Nov - 17 Nov

Explore the area

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  • Place, Rua Rodrigues de Faria
  • Place, LxFactory
  • Place, Lisboa Congress Centre
  • Airport, Lisbon (LIS-Humberto Delgado)

Choose your unit

View all photos for Standard Studio

Room

Standard Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Room

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Living area

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

Lisbon Old Town, a neighbourhood in Lisbon, is home to Lisbon Five Stars Alcântara Lofts. Jerónimos Monastery and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Carcavelos Beach and Costa da Caparica Beach. Looking to enjoy an event or a game while in town? See what's happening at Restelo Stadium or Campo Pequeno Bullring.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rua Rodrigues de Faria - 3 min walk - 0.3 km
  • Museu do Oriente - 3 min walk - 0.3 km
  • LxFactory - 7 min walk - 0.6 km
  • National Museum of Ancient Art - 13 min walk - 1.1 km
  • Lisboa Congress Centre - 13 min walk - 1.2 km

Getting around

  • Alcântara - Av. 24 de Julho Stop - 1 min walk
  • Alcantara-Terra Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 29 min drive

Restaurants

  • ‪Mirari - ‬2 min walk
  • ‪Pausa La Salumeria Di Ruvida - ‬4 min walk
  • ‪Pastelaria Lila - ‬3 min walk
  • ‪Tempero Caseiro - ‬4 min walk
  • ‪Croqui - ‬1 min walk

About this property

Lisbon Five Stars Alcântara Lofts

Apartments in Lisbon with kitchenettes
This smoke-free apartment building features laundry facilities. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Free WiFi, a dishwasher and an iron/ironing board are among the other amenities available to guests.
Lisbon Five Stars Alcântara Lofts offers 16 accommodations with an iron/ironing board and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.
Our prices include all fees. No hidden fees.

Amenities

Kitchen
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
The check-in location differs from the property location; go to: [Praça Dom Luís I 30, 1200-152 Lisboa]
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 120198/AL, 120158/AL, 120206/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Lisbon Five Stars Alcântara Lofts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lisbon Five Stars Alcântara Lofts?

This property doesn't offer parking.

What time is check-in at Lisbon Five Stars Alcântara Lofts?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lisbon Five Stars Alcântara Lofts?

Checkout is at 11:00 AM.

Where is Lisbon Five Stars Alcântara Lofts located?

Located in Lisbon Old Town, this apartment building is 0.3 mi (0.6 km) from LxFactory and within 3 miles (5 km) of Rossio Square and Avenida da Liberdade. Lisboa Congress Centre and 25th of April Bridge are also within 15 minutes. Alcântara - Av. 24 de Julho Stop is only a 2-minute walk and Calvário Stop is 5 minutes.

Reviews

Lisbon Five Stars Alcântara Lofts Reviews

7.4

Good

8.4/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

7.8/10

Communication
Rating 10 - Excellent. 27 out of 80 reviews
Rating 8 - Good. 25 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 7 out of 80 reviews
Rating 2 - Terrible. 10 out of 80 reviews

Reviews

10/10 Excellent

koenig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a wonderful stay, very close to public transport and the food around was accessible and delicious. The service and communication with the stay was excellent. ❤️❤️🙏🙏🙏🫶🏾✈️
Stayed 7 nights in Jun 2025

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was premium and very clean, it had all the utilities I needed and the welcome care package was a nice treat. The apartment was of a high standard just as advertised and it did not disappoint. Modern furnishings and well kept. I would highly recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, room comfort, communication

Very sophisticated

Lovely place, cozy comfortable, just perfect
Stayed 6 nights in Feb 2025

4/10 Poor

Karrington

Liked: Property conditions & facilities
Would only book if you are a single person not multiple people friendly only has one bathroom and is very small
Stayed 3 nights in May 2025

6/10 Okay

Jonny

Liked: Amenities
Great location, confortable bed, somewhat noisy until 10:30 pm, somewhat dusty mirrors, wet toilet paper, modern small bathroom flat sink smelled ungodly; short, confusing, and not very consise communications, but polite and gracious receptionist..
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sometimes communication was difficult but for the majority of the time it was wonderful
Stayed 12 nights in Oct 2023

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Very unique property. Excellent use of space but honestly, everything was small and tight. Missed not having any hotel representation on site. Luckily the cleaning staff were able to help u connect with the right people.
Stayed 3 nights in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
The air conditioning of one of the three apartments rented was broken.

10/10 Excellent

Allyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed 21 nights and enjoyed the apartment and Lisbon. Transfer of door codes by email at the airport worked well and the shuttle service was excellent. The apartment suited us well - cozy (a bit tight for some N. American standards), well equipped, and functional. Transportation to anywhere in Lisbon and beyond is very close by. The local neighbourhood was interesting, a bit run down in places but also worth exploring due to local ambiance, parks and hangouts frequented by local people. Grocery store is very close by. The apartment staff were friendly and very accommodating. When a small problem occurred 19 days into our stay, it was corrected immediately when we phoned. We will stay here again.
Stayed 20 nights in Oct 2023

4/10 Poor

Alisia Sophie

Liked: Cleanliness
Disliked: Communication
Pros: - apartment was clean - location was good (bus stop right infront of the building, only a few minutes walk to Lx-factory) Cons: - Communication about the Check-In was not good - we didn’t receive the information in time - after we called they sent us the check-in information via WhatsApp (aswell as the Check-In codes for two other apartments - after talking to some others there - we weren’t apparently not the only ones that happened to) - front door of the building was damaged - so that everyone could enter even without a code - apartment has a glass front and door - so that everyone can look in the lofts (you’ve only got transparent curtains) - bathroom is really small
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Communication

Interesting place

Pros: -new apartment -has all the necessary kitchen appliances & equipment -has washer with dryer system in one -provides breakfast -cleans every other day -easy access using codes Con: -It’s too far from the city center. -human-less management so no one to talk to when there’s an issue (like people smoking inside the building, strangers following into the building, etc) -you need a working phone to call the management so for tourist who have only e-sim, it’s impossible to communicate -apartment is visible from outside when you leave.
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Communication
The lofts are a rally nice concept, the room was clean and looked really good. Bathroom was really small, but that was expected for the suite. Great having access to laundry and other amenities. Location is great, easy access to transit, central Lisbon, Belem, and a few minutes ride to the airport. I never knew if I had a two way communication with the host, or it was just automatically generated messages, and never replied my my WhatsApp message to get some clarity. I felt they didn't directly answered my questions regarding luggage and check-in details as I received a few contradictory messages regarding the check in being at a different location than the apartment. At the end it worked really well, but when you are flying international it's a bit stressful when they send you the actual check-in information a few hours before the check-in. Again, overall it was a great stay,
Stayed 2 nights in Jan 2024

6/10 Okay

JOANA

Liked: Room comfort, communication
Disliked: Cleanliness

Apartamento confortável

A estadia foi confortável. O apartamento era bonito, bem equipado, com cama confortável, cozinha funcional e máquina de lavar roupa – o que foi muito útil. A comunicação com a equipa foi excelente: sempre que precisei, fui atendida com rapidez e simpatia. Os pontos negativos foram principalmente relacionados à limpeza. Havia muito calcário em várias partes do apartamento e a porta da casa de banho tinha defeito, não abria completamente. Durante o banho, saía bastante água para fora. O elevador do prédio também estavam visivelmente sujo, com pó e marcas acumuladas, o que causava uma má impressão. Outro ponto negativo foi o cheiro no exterior. Dentro do apartamento o cheiro era bom, mas sempre que abríamos as janelas, entrávamos ou saíamos do prédio, havia um cheiro muito forte a esgoto, bastante desagradável. Apesar desses pontos, o apartamento em si é confortável e tem potencial. Com melhorias na limpeza e manutenção, pode ser uma ótima opção para estadias futuras.
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable accommodations. Good communication with property manager. Nice, clean studio, stocked with great amenities.
Stayed 2 nights in Jul 2025

8/10 Good

José

Liked: Cleanliness, property conditions & facilities, communication
Baño extraño. Espacios reducidísimos
Stayed 1 night in May 2025

4/10 Poor

Alona

Liked: Cleanliness, amenities
The hotel is indeed in a great location – central, convenient, and easy to access. The interior design is tasteful and modern, creating a pleasant atmosphere. The room had all the necessary appliances, and we appreciated the small basket of snacks – a thoughtful touch. That said, your sleep experience will depend entirely on which side of the hotel your room is on. On some nights, it was perfectly calm; on others, street and transport noise made it difficult to rest. So, it really comes down to luck. Unfortunately, communication with the hotel was a major downside. Whether via WhatsApp, Expedia, or email, responses from the administration took hours – sometimes even days. This was especially frustrating when the water supply in our initial room was completely cut off on the very first day – no drinking water, no running water at all. It took several hours just to get any response from staff about the issue. Eventually, we were moved to a new room, but there was no upgrade or even a small gesture to acknowledge the inconvenience. Overall, while the place itself has strong potential, the lack of responsive communication and poor handling of issues significantly impacted the experience.
Stayed 5 nights in May 2025

6/10 Okay

Vichai

Liked: Cleanliness, communication

Average experience

Please was clean but shower soup holder was broken and the sink kept dropping water on the floor when used.
Stayed 2 nights in Jun 2025

4/10 Poor

Jasper

Disliked: Communication
De communicatie laat te wensen over. Na 18.00 uur is er simpelweg niemand bereikbaar, wat in deze tijd echt niet meer van deze tijd is. Er staat wel dat er speciale incheck instructies zijn, maar daar hou je geen rekening mee daar alle hotels 24-uurs service hebben!
Stayed 4 nights in Jun 2025

2/10 Terrible

Xhevat

Disliked: Cleanliness, property conditions & facilities
Das war ein übler Betrug.
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Liked: Cleanliness, communication
This place took some getting used to, but was fine for what it is.
Stayed 5 nights in Jun 2025

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Just save yourself the headache, terrible communication, takes way too long just to get a code to the apartment. The apartment wasnt cleaned at all so be prepared to spend on another hotel. The whole experience was just a massive mess!
Stayed 1 night in May 2025

8/10 Good

Margarida

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice apartments, all very clean but good to know that the douche cabin and WC is not suitable for big people.
Stayed 3 nights in May 2025

2/10 Terrible

Jose Luis

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Baños pequeños sucios, camas pequeñas habitación con lamparas colgando de un cable, una de las habitaciones sin ventana. Allí me desapareció un malentin con un ordenador pequeño,
Stayed 1 night in May 2025

8/10 Good

Maria Do Ceu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Il portone d’ingresso era roto e rimaneva aperto.
Stayed 1 night in Apr 2025

10/10 Excellent

Hollie

Liked: Cleanliness, property conditions & facilities, communication
ideal area, so close to public transport that allows you to get central in no time. accommodation was immaculate and perfect for our weekend break!
Stayed 3 nights in Mar 2025