Esta propriedade conta com boas avaliações por parte de famílias.
4 quartos4 banheirosAcomoda 10 pessoas
Comodidades populares
Piscina compartilhada/comunal
Banheira de hidromassagem no local
Estacionamento no local disponível
Aceita animais de estimação
Cozinha
Lava-roupa
Explore a região
SEVIERVILLE, TN
Pigeon Forge Factory Outlet Mall
Place, Pigeon Forge Factory Outlet Mall
7 min de carro
Island at Pigeon Forge
Place, Island at Pigeon Forge
7 min de carro
LeConte Center at Pigeon Forge
Place, LeConte Center at Pigeon Forge
8 min de carro
Knoxville, Tennessee (TYS-McGhee Tyson)
Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
59 min de carro
Quartos e camas
4 quartos (acomoda 10 pessoas)
Quarto 1
1 cama King
Quarto 2
1 cama King
Quarto 3
1 cama King
Quarto 4
1 cama King
Quarto 5
1 sofá-cama casal
4 banheiros
Banheiro 1
Banheiro 2
Banheiro 3
Banheiro 4
Espaços
Deque ou pátio
Cozinha
Espaço para refeições
Sobre esta propriedade
Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado
Pigeon Forge Cabin, unit 215 Winter Ridge, is a beautiful cabin with amazing views that overlook Pigeon Forge. This beautiful cabin is located just 1.5 mile off the parkway in Pigeon Forge, 5 miles from Dollywood, and is convenient to all the outlet shopping, dining, and attractions that Pigeon Forge has to offer. Not only is this cabin convenient to everything, it is also overflowing with amenities. It offers a fully furnished kitchen, 4 bedrooms each with a king size bed, game room with pool table and air hockey table, a movie theater, outdoor kitchen, and a hot tub on a covered outdoor porch that also has a sitting area with a year-round electric fireplace and 65-inch flat screen TV. When you enter this amazing cabin, you enter the living room that is equipped with hardwood throughout, a stone encased seasonal gas log fireplace, cathedral ceilings, and floor to ceiling windows that offer amazing mountain views! This level of the cabin also offers 2 bedrooms, each with a king size bed, and 2 bathrooms. The entire top floor is the master bedroom that offers a king size bed, floor to ceiling windows, and a private bathroom with a walk-in shower and a private indoor whirlpool tub. When you are ready for some family time, head downstairs to the game room that comes with a pool table, air hockey table, kitchenette, and a popcorn machine. The lower level also comes with a theater room where you can watch your favorite sports team, and the last bedroom that also has a king size bed, and a private bathroom. If you are looking for a cabin that is perfect for the entire family, look no further because unit 215 Winter Ridge has everything you need to create lasting Smoky Mountain memories. Dogs are welcome but must be under 35lbs and additional fees apply and must follow Fireside Chalets pet policies. Pine Mountain Resort is expanding, so construction may be in the area. Parking for up to 8 vehicles. No Smoking. Wi-Fi included. Television Service is Streaming. You Tube Television is available and your favorite television streaming applications are available for your comfort. Sleeps 10.
Would you like to go fishing while you are in town or go swimming? Winter Ridge has access to Honeysuckle Meadows seasonal outdoor which is 12 miles from cabin with swimming pool, deli, and year-round outdoor fishing access. The seclusion with a mountain view, amenities, and convenience to downtown Pigeon Forge and Gatlinburg are just some of unit 215's best features. Come and Stay Today!
Adicione as datas e descubra os preços
Propriedades semelhantes
Vista Para a Montanha, Roda-gigante e Dowtown Pigeon Forge View, Acesso à Piscina Exterior
SEVIERVILLE
Vista Para a Montanha, Roda-gigante e Dowtown Pigeon Forge View, Acesso à Piscina Exterior
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cart ão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Informações a área
Sevierville
Com ótima localização em Sevierville, esta cabana fica perto de parques temáticos. As belezas naturais da área podem ser admiradas em The Ripken Experience - Pigeon Forge e Parque Nacional das Grandes Montanhas Fumegantes. Entre as atrações populares estão Titanic Museum e Dollywood. Se você estiver viajando com as crianças, curta atrações como Dollywood's Splash Country e Ripley's Aquarium of the Smokies. Aproveite a prática de snowboard ou descubra atividades como patinação no gelo nas suas férias de inverno.
Pigeon Forge Factory Outlet Mall - 7 min de carro - 3.4 km
Mina de pedras preciosas Pigeon Forge - 7 min de carro - 3.4 km
Island at Pigeon Forge - 7 min de carro - 3.8 km
The Comedy Barn Theater - 7 min de carro - 3.8 km
LeConte Center at Pigeon Forge - 8 min de carro - 4.1 km
Opções nos arredores
Aeroporto McGhee Tyson (TYS) - 60 min de carro
Restaurantes
Old Mill Restaurant - 7 min de carro
McDonald's - 7 min de carro
Golden Corral - 8 min de carro
McDonald's - 10 min de carro
JT Hannah's Kitchen - 6 min de carro
Perguntas frequentes
Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade.
Quanto custa ficar em Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado?
A partir de 28 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado em 10 de ago. de 2026 começam a partir de R$ 1.167, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado?
Horário de check-out: 10h.
Onde fica Perto de Pigeon Forge, Vista Para a Montanha, Ambiente Privado?
Em Sevierville, esta cabana ideal para famílias fica a 5 km de Xtreme Racing Center, Island at Pigeon Forge e LeConte Center at Pigeon Forge. Great Smoky Mountain Wheel e The Track também ficam a 5 km.
Avaliações
7,8
Boa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great experience!!! Location, clean we definitely willBack in the future
Juan M.
Hospedou-se por 2 diárias em jan. de 2026
Resposta de VrboOwner em 3 de fev. de 2026
Thank you for your wonderful 5-star review. We’re so glad you had a great experience and enjoyed the clean cabin and excellent location. We truly appreciate you choosing Fireside Chalets, and we look forward to welcoming you back again in the future.
Verificada
10/10 - Excelente
Elizabeth F.
29 de dez. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Winter Ridge was Beautiful!! Close to everything .We had a Beautiful Family Christmas Enjoyed Everything !!!
Elizabeth F.
Hospedou-se por 4 diárias em dez. de 2025
Resposta de VrboOwner em 12 de jan. de 2026
Thank you for the wonderful review! We are so glad to hear that Winter Ridge was the perfect setting for your family Christmas and that you enjoyed both the location and the cabin. We truly appreciate you choosing Fireside Chalets and would love the opportunity to welcome you back for another memorable stay in the future.
Verificada
8/10 - Boa
Mike O.
7 de nov. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great cabin
Grat cabin, great location and amenities. Felt like home while we were there.
Mike O.
Hospedou-se por 3 diárias em out. de 2022
Resposta de VrboOwner em 30 de nov. de 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabins amenities and location. We do appreciate you staying with us and look forward to welcoming you again in the future.
Verificada
10/10 - Excelente
Amanda B.
25 de ago. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful vacation
We had a peaceful and relaxing vacation staying in the winter ridge cabin. Overall, it was a wonderful experience.
Amanda B.
Hospedou-se por 7 diárias em ago. de 2024
Resposta de VrboOwner em 9 de set. de 2024
Thank you for sharing your rating. We appreciate you staying with us and hope to welcome you again in the future.
Verificada
8/10 - Boa
Vanessa L.
7 de ago. de 2022
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Great getaway
Was a great place to stay, was slightly dusty with a few things related to cleanliness that was not the best. But overall a great cabin in a great location
Vanessa L.
Hospedou-se por 3 diárias em ago. de 2022
Resposta de VrboOwner em 22 de ago. de 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and the location. If there is anything that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again in the future.
Verificada
10/10 - Excelente
Naomi M.
13 de fev. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great
It was wonderful
Naomi M.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de VrboOwner em 28 de fev. de 2023
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verificada
10/10 - Excelente
jaime k.
26 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect
Staff is amazing. We loved this cabin, especially our kids. Loved the view, we didnt have any problems...
jaime k.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de VrboOwner em 12 de fev. de 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We appreciate your feedback and do look forward to welcoming you again!
Verificada
10/10 - Excelente
Rachel K.
17 de ago. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful cabin
Wonderful cabin! Very clean, everything worked, beautifully laid out. If I had to have a complaint it would be there’s not enough room around the pool table to play a good game but that’s very minor. We’d love to stay here again in the future
Rachel K.
Hospedou-se por 4 diárias em ago. de 2022
Resposta de VrboOwner em 6 de set. de 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do look forward to welcoming you again in the future.
Verificada
10/10 - Excelente
Casey A.
4 de mar. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
One of the best I have stayed in
Pine Mountain unit 215 was a well supplied cabin especially the kitchen. The beds were very comfortable and the upstairs bedroom had an amazing view. The outdoor living area was great also. We stayed during the Thanksgiving Holidays (it even came with a turkey and pumpkin pie) and the hot tub with a TV on the porch was great to watch ballgames. The biggest advantage is the proximity to Pigeon Forge but still feels secluded. Definitely recommend as I will be a repeat customer.
Casey A.
Hospedou-se por 4 diárias em nov. de 2020
Resposta de VrboOwner em 5 de mar. de 2021
We appreciate you staying with us and are so glad that you enjoyed your stay over the holidays. We look forward to welcoming your family again in the future.
Verificada
8/10 - Boa
Carol M.
21 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Location! Location! Location!
Can’t beat the location! The size of the house met all of our needs. My teenage sons loved the downstairs with the theater room, pool table and air hockey table. My only recs would be to just provide one hand soap upon arrival in one of the bathrooms, more utensils, and washcloths. Would def stay here again.
Carol M.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de VrboOwner em 6 de jul. de 2022
Thank you for taking the time to share your experience. We appreciate feedback on the property. Next time you stay with us feel free to call and we will be happy to get washcloths and soap up at the cabin as well for you. We are so glad that you were able to enjoy the amenities and do look forward to welcoming you again in the future.
Verificada
8/10 - Boa
Marcia B.
11 de ago. de 2020
Pontos positivos: Comunicação, localização e precisão do anúncio
Gatlinburg getaway
Renting it was easy. Didnt appreciate not having property address until checkin time as I had to pull off the highway to reprogram my GPS. Also sofa bed was full of crackers
Marcia B.
Hospedou-se por 3 diárias em jul. de 2020
Resposta de VrboOwner em 25 de out. de 2020
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Verificada
8/10 - Boa
Alan L.
4 de dez. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Good but could be better
This was our second time staying here and we enjoyed it. It is easily accessible and in a great location. The layout of the house is great with plenty of amenities. However, there are several boards that need replacing on the lower deck that are rotten,the dining room chairs are very weak to the point we don’t sit in them, and the shower faucet in hallway was steadily dripping last year and still is this year. Other than the few minor items, we highly recommend this rental.
Alan L.
Hospedou-se por 4 diárias em nov. de 2023
Resposta de VrboOwner em 20 de dez. de 2023
Thank you for taking the time to share your experience. When staying with us please feel free to reach out we will be happy to address any concerns you have about the property. We do appreciate you staying with us and want to welcome you again in the future.
Verificada
4/10 - Insatisfatório
Michael S.
1 de jan. de 2022
Pontos negativos: Limpeza
O
Property was very dirty and dusty
Michael S.
Hospedou-se por 6 diárias em dez. de 2021
Resposta de VrboOwner em 17 de jan. de 2022
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verificada
10/10 - Excelente
Susan H.
16 de jul. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Check in was great, place was clean and exactly what we needed.
Everything was great until check out. I wanted to inform them we left a little early and that the bathroom sink upstairs did not drain properly. I was placed on hold several times at length. I finally hung up
Susan H.
Hospedou-se por 3 diárias em jun. de 2020
Resposta de VrboOwner em 5 de ago. de 2020
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin. We also want to apologize for our phone system. We have had immensely high call volumes and did not mean to have high wait times. We appreciate you reaching out and do look forward to welcoming you again in the future.
Verificada
4/10 - Insatisfatório
Amanda h.
5 de ago. de 2024
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Hot
The place was fine but the air conditioning on the niddle floor stopped working day two so it was hot for most of our stay. The upstairs bed looked to have bed bug dropping so worried us.And the toilet paper in every bathroom was almost empty had to go out the day we got tthere to get some
Amanda h.
Hospedou-se por 4 diárias em jul. de 2024
Resposta de VrboOwner em 26 de ago. de 2024
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verificada
6/10 - Razoável
Tracie M.
22 de fev. de 2023
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Trip with Our Adult Kids
We loved the location and we loved the cabin. The cabin was not clean but the property manager was quick to offer a cleaning service to come. We declined because we cleaned areas ourself. It just needs a good cleaning. We do think it hadn’t been properly cleaned in certain areas. Bathrooms were clean though. We would stay again if we knew it would be clean.
Tracie M.
Hospedou-se por 3 diárias em fev. de 2023
Verificada
10/10 - Excelente
Christina B.
21 de fev. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay! Relaxation and Fun all in one
My family and I enjoyed our stay at Winter Ridge. The layout of the home was exactly like the photos. It was clean and neat. The kitchen was fully stocked with appliances. Each bathroom or bedroom had cloths and towels. Everything was in working condition with the exception of the freezer handle that was significantly loose. The cleaning guy came a hour before our leave and sat there...a little weird but we were packing up anyway. He was no bother. We enjoyed all amenities including the hot tub, air hockey, pool. We even watched a movie in the movie room. All in all great trip. We stayed in all weekend. I would return again to this property or property by Fireside
Christina B.
Hospedou-se por 2 diárias em jan. de 2021
Resposta de VrboOwner em 2 de mar. de 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verificada
6/10 - Razoável
Angie R.
7 de jun. de 2023
Pontos positivos: Localização
Pontos negativos: Limpeza e precisão do anúncio
Could be cleaner
The location was good but the cabin has seen wear and tear. I was a little disappointed with the cabin with the cleaning. You could tell they just did a spot clean. There were dead spiders in downstairs bathroom, dead stink bugs by nightstand in bedroom on main floor. The hot water for a shower does not last long and two people cant shower at the same time as one shower will get cold. You can see the wear and tear on the place and some freshening up needs to be done. We woulrld not choose to stay in this cabin again
Angie R.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de VrboOwner em 22 de jun. de 2023
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We will get your concerns addressed. We want your stay to be as enjoyable as possible. We hope to welcome you to the Smoky Mountain Area again.
Verificada
8/10 - Boa
Marvin S.
29 de dez. de 2022
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Christmas Escape
Overall, it is a beautiful cabin in a great location. Only a few minutes away from the main road and all of the attractions. 5 min drive to The Island at Pigeon Forge. Gatlinburg was about a 20-minute drive.
Perfect for our family. 4 king-sized beds and 1 pullout couch in the living room.
Based on past reviews, it seems that there were some improvements from previous stays. Cleanliness, no complaints, it was pet friendly and satisfactory.
The TVs, game room, fireplace and hot tub worked fine. The cabin stayed cozy warm during the deep freeze even when temps dipped to below 0 Celsius.
The staff was professional and super courteous.
Cons
We understand the cold was unprecedented but we had no hot water for 3.5 daysof the 5 days. We were told the tankless water heater froze.
The dishwasher did not work during this time, due to the lack of hot water.
Ice maker did not work. We did have ice trays, but they were all severely cracked.
I agree with other reviews that storage for clothing was limited in rooms.
Pool Tabke was a nice touch, but only one pool stick had a usable tip, others were broken/missing
All in all, when focusing on what mattered most, we thoroughly enjoyed this place, location, and lifelong memories.
We would stay here again!
Marvin S.
Hospedou-se por 4 diárias em dez. de 2022
Resposta de VrboOwner em 28 de fev. de 2023
Thank you for taking the time to share your experience. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We offer our guests a satisfaction pledge If the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. Fireside Chalets has this 2 hour timeline from the initial check-in to address any concerns. Any issues that arise during your stay that do not fall within this guarantee should be reported to the office immediately for resolution. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verificada
2/10 - Terrível
LaFonda F.
6 de jun. de 2023
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e precisão do anúncio
Wanted to love it.
We are not new to renting properties on VRBO but this is the first time I’ve ever had to write a negative review. We booked this cabin for three nights to celebrate my sons 18th birthday/graduation. The cabin was not what we expected. The place was DIRTY. We found a bra and trash under the master bed, the master shower was covered in mold from floor to ceiling, there was some pink substance dried on the tile next to the living room couch, trash and sticky substance under the media chairs in media room, roach in the kitchen, deck plank left open where the water hose goes for kids to fall into, and electrical cover left off. All of this on top of having a ball missing from the pool table, no hockey puck to play air hockey, and no pantry to store all your food so it all had to be left out on top of the counter. As these things were found I contacted the rental company each time. They did send maintenance out to fix the electrical cover but he left the deck plank open and had to come back out a second time. They offered for someone to come clean the place again but it was our last full day at the house and I wasn’t willing to give up several hours of my vacation while waiting around for cleaners to come and clean a place that should have been cleaned to begin with. After paying 1800, they offered 112 back (partial cleaning fee) but with the stipulation I couldn’t write a negative review on any type of social media/review site. I turned that down so I could give a TRUTHFUL review.
LaFonda F.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de VrboOwner em 22 de jun. de 2023
Thank you for taking the time to share your experience. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the some of the concerns. We wish we could have sent up someone for the cleaning concerns. We offer our guests a satisfaction pledge if the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. When we give a refund, we do want to make sure that we have satisfied our guests. Once again, we apologize and hope you visit the Smoky Mountain Area again.
Verificada
4/10 - Insatisfatório
Jeri m.
18 de abr. de 2022
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação, localização e precisão do anúncio
Very Disappointing
No washcloths, no kitchen rags, dust everywhere, nowhere to put groceries away in kitchen, nowhere to put clothes away in bedrooms (need furniture for clothing), Keurig coffeemaker dirty, popcorn machine had old popcorn and grease in it and it didn’t work, main level first bathroom sink wouldn’t drain, master bathroom needed lightbulbs, media room trash everywhere around couches. We enjoyed our family time together but this was not in any way worth what was paid for our spring break stay . The cleaning crew needs to be changed . Very disappointing Had to sweep and vacuum when we arrived and vacuum was full of dirt and stunk . This was not worth what we paid .
Jeri m.
Hospedou-se por 6 diárias em abr. de 2022
Verificada
8/10 - Boa
phongsak k.
27 de jan. de 2022
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
Great stay!
This place was a great stay! Ite wasn’t too bad but wasn’t the greatest because of the trees obstructing the downtown view but it was still a great location. Only problem we really had was that when we called to tell management that our stove didn’t work on the first day, they forgot all about us. We had to call a second time the next day for them to tell us that we only called that morning…If we didn’t have our griddle that we brought m, we would have been eating microwave food the whole time. They did switch out the stove later that night but we was going home the next day anyways. 🤷♀️ They compensated $56 👍🏿 😂 which was thoughtful lol but other then that, place was still great! The front deck chill spot makes the whole cabin!
phongsak k.
Hospedou-se por 2 diárias em jan. de 2022
Resposta de VrboOwner em 17 de mai. de 2022
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verificada
10/10 - Excelente
Tonia S.
26 de dez. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Our little piece of heaven
I can't say enough about this company. We some how missed our email for registration because it came from another source but they handled it with professionalism and speed. The cabin was just remarkable and everything we hoped for and so much more. The location was perfect. We could look out over the town and all the lights and it was minutes away from everything but far enough away to not be bothered with the noise. Highly recommend and I will be booking with then again.
Tonia S.
Hospedou-se por 5 diárias em dez. de 2021
Resposta de VrboOwner em 10 de jan. de 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verificada
10/10 - Excelente
Paula S.
21 de dez. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Loved the set up - especially the outdoor kitchen!
Family enjoyed this cabin!
Paula S.
Hospedou-se por 3 diárias em dez. de 2021
Verificada
4/10 - Insatisfatório
Bobbie R.
26 de ago. de 2021
Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza
Was disappointed in the cabin
We had only 3 wash cloths, no hand towels, master bedroom shower did not work and the trash bins outside were full of trash.
Bobbie R.
Hospedou-se por 5 diárias em ago. de 2021
Resposta de VrboOwner em 15 de set. de 2021
Thank you for taking the time to share your experience. We are glad that you did contact our office so we could go over how to use the shower, and also send someone out to bring the linens. We appreciate you taking the time to let us know these things so we can resolve them in a timely manner. We do appreciate your feedback and would love for you to visit the Smoky Mountain Area again soon.
Sobre o anfitrião
Anfitrião: Reservation Specialist
O que faz essa propriedade ser única?
Mountain Views, Outdoor Kitchen, Covered Entry Deck with Year Round Electric Fireplace and Hot Tub, Pool Table, Air Hockey Table, Theater Room with 65-inch TV, Movie Theater Popcorn Machine, Granite Countertops and Stainless Steel Appliances
Idiomas:
Inglês
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.