Pont Neuf 3BR – Steps from the Louvre

Thank you for being such easy and respectful guest. We would me delighted to have you stay again. Enjoy the rest of your Summer.

Thank you. Great guests!

Thank you very much for your review and for being such great guests. Delighted that you all had such a great time in Paris and at our St Honoré apartment. Enjoy what remains of your summer and we hope to be able to welcome you to Paris another time. Kind regards James

Thank you for your kind comments. Happy that you appreciate our efforts to offer the best service and standard of accommodation possible

Thank you for staying with us and for your kind words about the location — it really is hard to beat. The apartment is in a 17th-century building with no lift, and a staircase like this is pretty standard for Parisian buildings of that age; we mention it in the listing so guests can choose accordingly. The air conditioning can be set as low as you like. However, a gap of around five degrees between inside and outside is a widely recommended guideline for air conditioning in general, as it is both the most effective setting and the healthiest. With temperatures in the low twenties during your stay, the apartment should have stayed comfortably cool. Had there been a genuine problem and you had got in touch, we would of course have addressed it straight away. We were also sorry to read about the mark on the linen. All bedding is professionally laundered, checked by our housekeeper between stays and checked again by our check-in agent before each arrival. We would have replaced it immediately had we been told during your visit, and we've raised it with our laundry team. We offer a high standard of professional cleaning and high-quality linens, so this is surprising. In any event, I was happy to gather from our communication that you had a good time, and we hope to welcome you back to Paris. Kind regards , James