Bright & Spacious 1BD Apartment in Zone 2 - Close to the Tube Station

Thanks so much Kelsey for having a long stay at Crownage house! You were a great guest!

Rick you are wonderful thanks a million for your review it means so much to us! Please please come again!

Susan thanks so much for being such a wonderful guest! Please come back!

Thanks so so much Benjamin for the review, we look forward to you coming and staying with us again!

Thank you so so much for your wonderful review! Really appreciate it! Please come back and stay again we loved hosting you!

Thanks so much David for the review I really appreciate it! Please come again and thankyou for being such a lovely guest!

So sorry about the stress this caused you. Thank you for understanding, it was an admin oversight by my team and I hope it didnt spoil your NYE celebrations. Please do message us if you want to stay again and I would happily look into a discount for you. Thanks Janice Dahlia

Thanks so much, Blake, I hope you come and stay again soon! Really appreciate the review!

Thank you so so so much Laura! That's so kind and it means the world to us! Please come again when there isn't a heatwave🤩and we would love to host you again! Thankyou so much

Thanks Edwin- I hope you enjoyed your stay thanks for the feedback.

Anil, Thanks so much for your review it really means alot to us. We would love to have you back to stay thankyou for being such amazing guests. I totally understand about the noise but as the flat is so central its always a catch 22🙃. Once again it was a pleasure to host you both and I hope to see you again soon. Take care Dahlia

Thank you thank you thank you for such a stunning review, it means so much to us! Please come again soon!

Thank you Simon for the wonderful review I hope I will be able to host you when you next need it! Good luck with all the renovations and thanks for being one of my favourite guests!

Charlotte Thanks so much just saw your review🙃. So sorry the shop clerk was not friendly we are a bit restricted with where we can put the keys and which shops allow for Keynest. I will definitely look into alternatives. The flat is in a very busy part of town and its got a lot of hustle and bustle, which I do describe on the listing. I am so glad you still had a good stay and thank you for being such a lovely guest! Dahlia

So sorry for the delay thank you for such a wonderful review! Means so much to us! THANKYOU!

Thank you Hain for the lovely review it means so much to us landlords and we really appreciate having lovely guests like you who come and stay and are so super respectful! Thankyou and come again please! PS: I have sorted out all those little bits in the flat and got it repainted!

Lutz, thank you so so much for the review. We loved having you stay so much and we hope you can come and stay with us again soon! Thank you!

That's the nicest review ever thanks Matthias please come again and stay I will be ensuring all your suggestions are implemented also!Really appreciate you taking the time out to write such a thoughtful review.Thank you!Dahlia

Thank you so much for the thoughtful review you were a wonderful guest! I will take your feedback and ensure to make any adjustments I can!

Thanks, Miranda, appreciate your feedback and I did not know that about the bed frame I will be sure to get it fixed. I am so sorry you had such issues with check-in and keys, this has all been sorted so there is no confusion. Thanks again Dahlia

What a wonderful review thanks so so much for this Jerry and we hope to see you again soon!

Thank you so much David for the wonderful review. Please let us know when you are back and I would love to host you again! Thankyou!

Hi Sierrah Thank you for the review and I am sorry you had such a terrible experience. As you can see from my previous reviews I have not had any of the issues that you faced during your stay. I absolutely was horrified to discover that the bed wasn't done up when you arrived and that the pillows were not to our standard. I shared my telephone number and I sent multiple messages because I am a Premier Host and I wanted to over communicate with you as I felt terrible for your initial experience. This has never happened before and unfortunately as I said it was because a cleaning agency took over the cleans from my regular cleaner. Within the space of less than 24hrs I got the agency to come and fix the issue with the beds, I said I would return half your cleaning fee. The cleaning fee you pay on VRBO is £70 so half of that is £35 which is what I sent and I said I would send half which is what I did via PayPal, it was not less than I promised I specified half of the clean fee so maybe you misunderstood that part of were not aware of how much you paid on VRBO for cleaning. In regards to 'multiple follow ups' I asked you for your PayPal address and then you had to ask me once about payment, it was not multiple. I said I wanted to get you pillows via Amazon but actually they didn't come and they sent cases instead of pillows so my only alternative was to get local ones and they were not cheap. They are standard good quality pillows. I fixed all your issues and I apologized many times during your stay. I am sorry you found the messages intrusive I was trying to be a good communicative host. I've noted the issue with the toilet roll thanks for the feedback. Again sorry for the fact that you didn't have a good initial experience and you had issues with me over communicating, . I shared my telephone number so we were able to communicate. Finally I hope my reviews speak for themselves I have been a host on VRBO for over 3yrs and this is the first time I have received a review like yours and hopefully it will be the last. Issues happen unfortunately and as stated I resolved all your issues in a quick and effective manner. Thank you

Thanks so much for the review Natascha and we ordered a new mattress, thank you for the lovely feedback it is really really appreciated!