Esta avaliação foi enviada antes de 2018 e não foi possível verificá-la.
2/10 - Terrível
Sabrina C.
17 de fev. de 2014
Unacceptable- More like Survivor than a Vacation
There were major issues we were not made aware of that would have influenced our decision to stay at this property. We feel these issues were a significant misrepresentation and were undisclosed.
The home is literally infested with ants, bugs, insects, spiders, wasps and even rodents from time to time. One night we walked in to the main part of the house where we found feces on the floor from some animal. Every night before we could get into bed we had to literally sweep the bugs off our beds (inside out). When we awoke from sleep, we had to do the same. We couldn't walk around with our bare feet because of bugs on the floors. Rosa did sweep the floors most days, but only in the mornings, so by the end of the day the floors were covered with living and dead insects and ants. We don't live like that in our homes and certainly didn't expect to on our only vacation of the year. Unfortunately, housekeeping was only a once-a-day occurrence.
The AC in the upstairs bedroom was barely acceptable (had to keep running 24/7) and did not work for 3 of the days we were there. It was fixed but then began leaking condensation on the bed underneath and further compounded the bug issues. Our sheets were changed 1 time during the stay, and that on the preceding last night of our vacation.
The home did not initially have a TV or DVD player as had been promised and for which we planned by bringing a collection of disks to view. When we asked the owners specifically about these items via email they replied “YES. DVD PLAYER AND TV ARE WORKING”. When we arrived there wasn't even a TV nonetheless a DVD player in the home.
We are particular about the food we eat and how it is prepared. For the most part the staff tried best they could with the supplies available to them to prepare something edible for us to eat. While we appreciate the attempts made to introduce us to the native foods, we did not enjoy the way it was prepared. No disrespect to the young woman who 'cooked', she is a 22 year old girl, with no formal training in food preparation- definitely NOT A PRIVATE CHEF. Most everything was questionable quality and did not have enjoyable flavor. We endured it as long as we could. We took to drinking rather than eating.
Quality of meat is suspect at best and is not handled in a way that we believe would be healthy for human consumption.
This is not a vacation and don't recommend this to anyone.
