Caminhe até trilhas e rua principal, casa 4 quartos com banheira de hidromassagem

We're thrilled to hear you had a great experience with us, Carson! Thank you for choosing us for your lodging needs, and we look forward to welcoming you back in the future!

Thank you for sharing your experience, Devon! We're glad to hear that our home provided a comfortable and convenient setting for your ski trip with friends. Your feedback is greatly appreciated, and we hope to host you all again soon for another memorable getaway!

Thank you, Beth. It is always a joy for us to be able to anticipate all our guest's needs. We really hope to see you again at Park City Empire Dream.

Thank you for your positive feedback! We're delighted that the house suited your group of 10 well, and you found everything clean and well-equipped, especially with plenty of kitchenware. It's great that the proximity to the chair lifts and the prompt hot tub service added to your experience. We hope to welcome your group back for another enjoyable stay!

We are so happy Christina and her group had such a great stay, and appreciated the home so very much with all it's conveniences and amenities. We thank her for her feedback on what could have made her stay even more amazing, and we will be sure to address her suggestions. We thank her and look forward to hosting her again in the future!

Thank you so much for your review, Claire. We are glad to hear that you enjoyed the location and design of this home. We appreciate the feedback about the door having a curtain and will present that to the owner of the home. As far as kitchen inventory goes, we do our best to make sure that the property is stocked to accomodate what it can sleep, if items are not available our team will deliver upon request. Unfortunately things do happen in homes as we have guests consistently in and out of the properties and we apologize that you had washer issues, but we are glad that we were able to provide a brand new washer for you the next day. Thank you for the feedback of the plumbing issues, we have addressed them and made sure that nothing is wrong. As for the hot water, Park City homes in old town run off of a smaller sized heating tanks so sometimes there may need to be time allotted between showers. We appreciate your business and we look forward to hosting you again in the future.

Thank you for taking the time to share your feedback. We are truly sorry for the plumbing issues you experienced during your stay. We understand how disruptive and frustrating this situation must have been for you and your group, and we sincerely apologize for the inconvenience caused. When we were notified of the issue, our maintenance team responded after hours in an effort to provide an immediate solution and were able to implement a temporary fix. We then scheduled a licensed plumber on two separate occasions to further diagnose and address the underlying problem. While some toilets remained operational during your stay, we absolutely recognize that having limited bathroom access for a large group is far from ideal. We also understand your concerns regarding the delay and communication. Our intention was never to leave you without support, and we regret that the resolution was not completed to your satisfaction during your visit. As part of our efforts to make things right, we offered a compensation package comparable to the impact of the inconvenience; however, this offer was declined. Please know that we take matters of health, safety, and habitability very seriously. Following your stay, we continued working to fully resolve the plumbing system to prevent any recurrence. Guest comfort is extremely important to us, and feedback like yours helps ensure we address issues promptly and thoroughly. Again, we sincerely apologize for the experience and appreciate you bringing these concerns to our attention.

Thank you for sharing your concerns about your recent stay, Tristin. We apologize for any frustration caused by the bunk room's curtain door and the loft's layout. Transparency is crucial to us, and we regret any misalignment with your expectations. We want to assure you that we make every effort to be as transparent as possible, providing a virtual tour that showcases the property's layout. However, we understand that oversights may occur, and we apologize if any details were missed. Additionally, we regret the inconvenience caused by cleanliness issues, the accidental removal of your grocery bag, and the unexpected entry by maintenance. We are actively addressing these matters with our teams to prevent such incidents in the future. We value your input and hope that, despite these issues, you were able to enjoy other aspects of your stay.

Great to hear you liked the cleanliness and accessibility around Park City Empire Dream, Chad. We look forward to having the opportunity to serve you again in the future.