Sunny Apartment With Lovely Canal View

I am sorry that in your opinion the apartment was not clean. I have not heard this complaint from any other guests even though you say that the lack of cleanliness has accumulated over a long time. All my other guests have given the property four or five stars for its cleanliness. Indeed my cleaners have been extra careful to do a good job ever since the Covid pandemic and for this reason they sanitise the apartment carefully as well as cleaning and tidying it. The fact that I do not charge an additional fee for cleaning does not mean that the apartment is not cleaned. The apartment is cleaned thoroughly by my cleaners in preparation for every new arrival. I prefer to include the cleaning cost in the rental price rather than charge it to guests as an additional expense.