PGA West. Nearly 3k sq ft., Double Fairway, pool, spa, BBQ

Hi Bruce; Thanks for staying with us. I’m really sorry you didn’t love the home. I understand your frustration regarding the missing tub. Thanks for catching that, the home has 3.5 bathrooms. I don’t know how we didn’t catch that sooner. We manage nearly 200 properties including over 20 In this areas we have over 4,000 5-star reviews and this home is one of my favorites. Great few, really good sized pool for the area, nice floor plan. Thanks again for staying with us.

Thanks! We've upgraded the pool controls so guest that pay for pool/spa heat and download Screenlogic can control it now.

Thanks LaFon! We will send our handyman to look at the fans. Our pool contractor had to replace the pump.

Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations. We appreciate you bringing the linen and amenity concerns to our attention. If at anytime during your stay a guest needs somthing like additional towels or linens we are a call away and we can normally have additional delivered within hours. While the home is stocked to our standard inventory, we are reviewing the condition and completeness of the bath linens to ensure they meet guest expectations going forward. Regarding pool and spa heating, if paid for they are on demand, meaning guests have full control to heat the pool and spa as they see fit, we just ask they are not left heating overnight. We understand how frustrating that experience must have been. I will contact you, I want to learn why you were not able to heat it. We also appreciate the note about the backyard view. Landscaping growth can vary seasonally, and we are reviewing the listing photos to ensure they accurately reflect current conditions. Guest feedback is important to us, and we use it to make continuous improvements. Thank you again for staying with us and for sharing your experience.