1 CASA PERTO DA PRAIA c/ LSV, BICICLETAS, PISCINA & VISTA PARA O GOLFO! PET FRIENDLY!

Thank you for the great review! We’re so glad you enjoyed your stay and truly appreciate you choosing to stay with us. We’d love to welcome you back!

Wonderful guest! Would love to host them again!

We’re so happy to hear your family had such a wonderful stay! It’s great to know you enjoyed the game room, outdoor space, and the easy access to the beach. Thank you for being such lovely guests—we’d be delighted to welcome you back anytime!

Thank you so much for your kind words! We’re so glad you loved the home, especially the floor plan and those relaxing balconies and porch swings—they’re some of our favorite features too! We’d love to host you again anytime!

Wonderful guest! Would love to host them again!

Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the location, although it is disappointing to learn that your experience with the appliance installation affected the overall value you felt from the stay. To clarify for future guests, the home was fully equipped with functioning kitchen appliances throughout your visit. We were in the process of upgrading to brand-new units ahead of your arrival, and unfortunately the installation timeline provided by Lowe’s shifted multiple times despite our extensive communication and coordination. Our team remained in contact with you daily to keep you informed and to ensure these updates caused as little disruption as possible. We appreciate your patience as we navigated something that was unexpectedly outside of our control. Regarding the grill, it had been professionally serviced prior to your stay, although we apologize if it did not meet expectations when you first used it. This has been completely addressed with our vendor to prevent any recurrence. We value your feedback and will continue improving to ensure every guest receives the exceptional experience they expect and deserve. We hope to have an opportunity to welcome you back for a seamless stay in the future.

Thank you for taking the time to share your feedback. We’re glad you enjoyed the home’s spacious layout, comfortable beds, and location. We do want to clarify a few points for future guests. Every time an issue was reported during your stay, our team responded promptly. Regarding the oven and stove, we even called out an experienced appliance technician to demonstrate proper use, and we have the invoices confirming both were fully operational. Our staff walked you through using the oven multiple times, yet we understand it still caused frustration. For other items, including the ice machines and stove top, our maintenance team visited multiple times to assist and ensure your stay was as comfortable as possible. Regarding community codes, these were included in the arrival instructions, opened 5 days prior according to our software and records, and we resent all codes to make sure you had access. Throughout your stay, Beth, our manager, was actively communicating and coordinating visits in a professional manner to help resolve issues. Cleaning concerns were also addressed immediately after they were reported. We appreciate that you mentioned the positive aspects of your stay, and while it’s disheartening to see that our team’s efforts weren’t fully reflected, we remain committed to providing responsive, high-quality service to all of our guests.

Thank you for your review, Cynthia!