Gulf Views, Rooftop Deck, Heated Pool*, Spa, & Elevator Near Seaside at "A Point of View"

Thank you so much for taking the time to leave your review, Sandie! We are thrilled to hear that you had such a wonderful stay at A Point of View. It’s fantastic to know that the clean, spacious layout was perfect for your gathering with family or friends. We’re delighted you found the sitting area and kitchen on the top floor lovely and appreciated the convenience to the beach. We’re glad the beach access was simple and that you enjoyed the nearby food court and shopping area. Thank you for noting the need for advance preparation for hot tub warmth and the golf cart rental option. We appreciate your recommendation and hope to welcome you back for another fantastic vacation!

Thank you for the lovely review! We do hope you will allow us to host you again in the future:)

Thank you for leaving your feedback We are so glad to hear that you had a great stay! We hope to host you again in the future =)

Thank you for the review! We are so happy that your group enjoyed this home and your trip to 30A. We hope to host you again in the future =)

Thank you for taking the time to leave your review, Pam. We’re sorry to hear that your experience didn’t fully meet your expectations. We apologize for the inconvenience caused by the AC issue on the 2nd floor of the home and are thankful that the homes AC’s on both the 1st and 3rd floors were still working properly during that timeframe. We do understand how uncomfortable it can be for one floor of the home to not be as cool as the homes other floors, and apologize for the inconvenience. It is disappointing to hear that you felt there was a lack of communication from our team. After reviewing the communication threads from your stay, it was noted that your group reported the AC not working on the 2nd floor after business hours. We are grateful that after you notified us, our team was able to get an AC technician out to the house that very same night. After speaking with both you, and the AC technician the next morning, our team was made aware that the AC could not be properly fixed without a part being ordered. At that time the piece required to be replaced was ordered, and our team brought out 3 fans to help make the 2nd level of the home feel more comfortable. Additionally our team members reached out proactively to management requesting compensation for the inconvenience, and it is noted that your group received a refund for that night. It looks from reviewing all the communications that our team members took care of your issue promptly, and made sure you received compensation for the issue, but since we value your feedback, so we will look back through everything again thoroughly to see how we can improve our response times to ensure better service in the future. We also appreciate your input regarding the property’s layout and provisions. We do note in detail the layout of the home and what amenities are provided during the stay so that guests are made aware prior to booking the property of what to expect. We do not supply food/condiment items due to health and safety standards, but we understand your expectations and will consider how we can enhance the guest experience moving forward. We're very sorry to hear about the noise disturbance from the neighbors, but hope that despite these challenges, the homes' beautiful backyard with a private pool/hot tub, the close by gorgeous beaches of the Emerald Coast, and Seaside’s charm added some enjoyment to your vacation. We do very much appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you for taking the time to leave us a review, we very much appreciate your feedback. We are pleased to hear that you enjoyed your stay with us, and we are looking forward to having the opportunity to host you again in the future!

Kella - Thank you very much for taking the time to write a review. We are very pleased that you enjoyed your stay and that we were able to meet your expectations. We look forward to assisting you in any future vacation needs. iTrip Vacations Beaches of 30a

Thank you so much for taking the time to leave a review! We are so glad you and all the ladies had a wonderful time in this amazing home! We look forward to hosting you again soon for another wonderful stay!

Thank you for taking the time to leave your review, Katie. We sincerely apologize that your experience did not meet your expectations. It’s disappointing to hear about the parking difficulties, and we understand how this could impact your stay. The home has a “parking pad” out in front of it, as well as a parking spot next to it, and covered parking area that you can fit a small car or a golf cart in; pictures of these areas and the street the home is located on are shown in the listing for guests to see prior to booking. We do acknowledge parking could feel a little bit tight if you bring 2 large vehicles with you, and additionally rented 2 golf carts. For that reason we provide all of our guests with a list of off-site parking options in case they are needed. We’re also very sorry to hear about the cleanliness issues and the state of the kitchen supplies. Had you reached out to us at any point during your stay to let us know what you were unhappy with we would have sent someone right over to address the issues. Additionally we could have easily brought you another pair of scissors or extra can un-opener since you were un able to locate the ones provided in the homes 2 kitchens. We take these matters seriously and will work with our cleaning team to ensure higher standards are met. Additionally, we acknowledge the concerns regarding the condition of the furniture, and are sorry to hear you did not appreciate the beachy/distressed motif that we feel makes the home feel very cozy and charming. Your feedback is valuable to improving our services and guest experiences. Thank you again for bringing these matters to our attention, and we hope to have the chance to provide you with a more enjoyable stay in the future.

Thank you so much for taking the time to leave your review, Ann! We are thrilled to hear that you and your group had a great stay at A Point of View. It’s fantastic to know that the location, with easy access to the Seaside town square, and the unique features like the two balconies with beach views, added to your experience. We’re delighted that the backyard, pool, and hot tub were a hit with your group! We appreciate your feedback on the appliances and cooking equipment, and we’re glad our iTrip Beaches of 30A team could assist promptly. Your comments on the loft space are valuable, and we are happy that you shared your opinion on that space to aid in the planning for future guests. We look forward to welcoming you back for another wonderful vacation!

Thank you for taking the time to leave a review! It's always our goal that all of our guests have a wonderful stay while vacationing with us! I'm sorry to hear this amazing home didn't fit your needs perfectly! As noted in the description, this home has INCREDIBLE views of the gulf, Seaside and Seagrove from multiple levels while the main living area gives you ample space thats beautifully and comfortably decorated, and the elevator makes each floor easy to access! I hope you enjoyed the private pool, the rooftop observatory and the overall gorgeous views and space this home offers! We look forward to hosting you again soon for your next 30a vacation!

Thank you for your review!! We are pleased that you enjoyed your vacation and hope that we can host your next vacation on the Emerald Coast!!

Thank you so much for taking the time to leave a thoughtful and thorough review! I'm so glad you loved this incredible home, it's location and all details of your stay! We look forward to hosting you again soon for another fabulous vacation!

Thank you for taking the time to leave your feedback. We apologize that it took time to get your checks to the bank, and applied to your account, but as you know we do not normally accept checks, or payment plans at all. We did this to be kind to you, as y'all asked to pay monthly with checks. So I apologize that while working to help you out we did not get it done as promptly as you would have liked. It was harder to get it done in a timely fashion during the pandemic as our business bank is not local, and all of our employees were working from home. Again, it is not our normal process to accept payment plan or checks, but we tried to help y'all out. We would have been happy to send our cleaning supervisor over to address the floors had we been notified. We spoke to y'all multiple times that week, but never once did anyone mention anything about the cleaning, or we would have addressed it immediately. All of our homes are go through an inspection process, and this home passed the cleaning inspection prior to your arrival, if you don't let us know we have no way of knowing that something is not done properly. We have never had complaints about the cleaning crew who cleaned prior to your arrival, so I am surprised after we did not hear anything from you about it, to hear this now in the review. In terms of the beach access, we give you the address of the home so you are able to google map it prior to your stay, as well as provide aerial photos to show the exact proximity of the home to the beach. I am not sure how to be more accurate than that. We have also never received a complaint on the proximity to the beach.

Typically I'd start with saying thanks for leaving an honest review, even if it has negative comments or areas of concern because we appreciate our guests feedback and are always wanting to improve for our guests. However, for whomever is reading this, this review is false on multiple accounts and for that, I can't say thank you for leaving an honest review. The fridge that "didn't work all week" was broken by having a sensor removed by your group; it was in perfect working condition with the sensor in place prior to your arrival. Our maintenance still came out to fix the problem of course and we brought an additional mini fridge to leave with you for your stay. It's not completely clear how the sleeper sofa was damaged, but you called and reported broken, even though it was in working condition for our last guests with no complaints. Unfortunately, we weren't able to replace that immediately but we did provide you with a new air mattress to accommodate your party. The parking has spots for 3 vehicles (as mentioned in the listing). I'm sorry this may have felt frustrating to you and your group, but we make sure our guests are aware of parking a head of time. We were called to the property multiple times, by multiple guests in your party for things that were "manufactured" stories. We came every time one of you called (despite how disrespectful your party was to us) and did our best to accommodate anything you asked for. Offering a gift card and dinner out on us, frankly (for whomever is reading this) was above and beyond based on the disrespect you showed our people and this property. Our absolute top priority is keeping our guests comfortable, happy and making sure they have a stress free, relaxing vacation! Most of our guests not only appreciate our effort but also show decency to our teams AND the property they stay in. My goal is to respond to reviews in the most positive light possible and always be kind and courteous, but based on the way you left the property, the untruthfulness of this review and the disrespect shown to our team, I can only say I hope your next stay is better for everyone involved.

Thank you so much for taking the time to leave a review! We are so glad this incredible home suited your group with ample space and comfort! I'm sorry you experienced any hiccups, but I'm so glad to hear you got to experience how helpful our whole team is and specifically Kathy and Mollie! We are all here to help for anything you need! We look forward to hosting you again soon for another great vacation!

Thank you for taking the time to leave such a thorough and thoughtful review! We are so glad you loved this incredible home and it's location! Next time you stay with us, please reach out for any needs you have like the hot tub/pool filter. Had we known you had any concerns, we would have sent someone right away to get it handled for you! I'm glad the kids still enjoyed the water and it didn't impact an awesome vacation! We look forward to hosting you again soon for another wonderful stay!

Thank you for taking the time to leave a review. Our goal is always that our guests have a stress free and relaxing time while vacationing with us. I am so sorry you encountered some minor hiccups during your stay. I am sorry the refund process isn't immediate, but you have been refunded the full cost of heating the pool. The heater kicks in when the temperature drops below 89 degrees. At the point you called us, we sent someone out and the temperature was 89 degrees (had it dropped any lower it would have kicked on). It was not broken, but I am sorry it wasn't as heated as you would have liked. Thank you for your feedback regarding the few tiny patch marks (only in 2 rooms), firepit and the iron. These issues have been handled by our management team for our next guests. As mentioned above, we want our homes to offer relaxation and rest to all who come to visit and I hope you had a wonderful vacation despite these minor inconveniences. We look forward to hosting you again soon!

Thank you for taking the time to leave a review, even though we do not feel like it is a fair one at face value. While we recognize there were some items that still needed addressed when y'all arrived, you failed to mention that you arrived at the property early, and prior to the noted check-in time...so the home was not yet completely ready for you. The interior of the home had been cleaned and was ready, but as stated, our maintenance team had not yet made it to the property to address the issues mentioned in the backyard. We tried to be kind to let you check-in early, even stating that we were not finished with our inspection where these items would have been caught. Unfortunately, by the time you called to complain less than an hour after your arrival, you had already booked somewhere else, never even giving us the opportunity to finish getting the home ready for you. Had we been able to do the inspection in the backyard prior to your arrival there would not have been trash on the patio, in the fire pit, or in the bushes. The pool is on a regular maintenance plan and was on the schedule to be cleaned that very day so that it would be in wonderful shape for your family as requested. The pool cleaning was in fact completed by 5pm that day, so had you arrived at the property by 4, your grandchildren could have swam by the time y'all unloaded the car. We are sorry that 1 of the 2 refrigerators in the house was unplugged when y'all arrived, but it is not fair to say it didn't work. It did work then, and does now continue to work. Upon inspection that day the cleaners noticed the freezer sensor was beeping even when the freezer was closed...this was reported and would have been addressed the day of your arrival if you would have given us the opportunity to do so. There was nothing wrong with the freezer at all in fact, it was just a sensor that needed replaced, and since we did not have an ETA for the new sensor piece we unplugged the fridge just until our maintenance team could get over there and remove the speaker so the beeping didn't drive you crazy. Again, this would have been addressed the first day of your stay and you would have had 2 working refrigerators and freezers for your trip which seems more than reasonable. The pull out couch was broken, and we were aware of that, which is why a new one was on order and due to arrive in a couple days. We made you aware of this ahead of time with a courtesy call and had a blow up mattress there for y'all until the new sleeper sofa was delivered. We were unaware that the ceiling fan was making a noise, but that was an easy fix that was addressed once it was brought to our attention. The "missing step," is not in fact missing at all, and we have had no other guests complaints on the steps leading up to the home or the condition of the water hole cover. The nail you mentioned was hammered down in once you brought it to our attention so it will to longer be an issue. We do not have control over where Seaside put their fence, but have hundreds of guest each year who love this wonderful home and have no complaints about the parking or the distance to the beach. We only advertise parking for 2 cars because only 2 cars fit easily on site, so the parking should not be a complaint as it is as advertised. While it is our goal that all of our guests are happy and have a wonderful time we do acknowledge that we are not perfect and we do make mistakes from time to time. In this instance we know our mistake of trying to be kind and allowing you an early check-in. Had we simply made you wait until the 4pm check in time when we were completely done with what we needed to do, 9 of your 11 complaints would have been addressed, and I am confident that your family would have had a fabulous vacation in this home like so many families before, and after you have.