3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18
This newly remodeled on ( 1/1/23) beautiful property is waiting for you to enjoy your vacation. As you walk into this luxurious heavenly villa you will first notice a professionally decorated large ample space with marble floors as it was renovated to an open configuration which allows for large groups of people who can interact comfortably. If you would like to have time away from the kids or some people in your large group, they can stay in our 5th bedroom ( the newest edition to our home) which is located at the other end of our villa . You will even have easier access to one of our three full sized bathrooms .
Our property is located in a safe family, guarded neighborhood with private gated access.
Due to our well experienced contractor we have remodeled ,to the point where we are able to sleep a minimum of 16 people however it can accommodate up to 20 people if you wish to sleep on on our comfortable large queen sized pullout sofa to sleep extra guests. Enjoy surfing on our super fast wireless internet
Our very large living room can accommodate your large group comfortably due to the fact that it has 5 couches , a comfortable recliner, and a queen sized pull out sofa. for extra guests and has a large 72 inch big screen television for you to enjoy your favorite movie. Once you walk out of our living room through the glass doors you will walk into what feels like a slice of heaven, perhaps even like the garden of Eden minus the fruit trees . due to its privacy , large shaded balcony , large shaded bimini, large L shaped pool , jucuzzi , and private shower. Enjoy a fresh grilled steak, chicken , fish or hamburger meal cooked on our brand new 62 inch BBQ which has a warmer on the bottom, a smoker to smoke your meats, and finally you can cook either with gas or wood .
Enjoy taking a nightly swim in our warm pool. It even has 3 fountains shaped like dolphins which spout water for your listening relaxation . Of course you can always just sit underneath them in the pool and feel the comfortable water streams dripping on your head or or just allow the fountain water to drip on your skin feeling like a massage. Also included are beach chairs , ,beach umbrellas, life vests , and most of the pool toys that your kids can think of .
Appreciate our large fully equipped gourmet kitchen for your cooking pleasure unless you would like to hire our private 5 starred gourmet chef for which he will cook in front of you if you choose him to do so. If you are one of the lucky members in your group to sleep in the master bedroom then you will enjoy its private ample full sized bathroom as well.
We also have an extra 3 day water supply in our large water cystern should there happen to be any water company problems.
Finally, our property is located only 10 minutes away from all major shopping areas including Walmart, and at least 4 grocery stores.
Owner's, most important goal is to make customer happy. We will do everything we can to make this vacation your best!!
As mentioned before we do provide private chef services for in home cooking upon request for an additional cost.
We also provide daily house keeping upon request
We have a service that will go food shopping for you if you would like
f you drive just 45 minutes you can visit the historic walled fortress city of Old San Juan, the tropical mountain El Yunque Rain forest, and the beautiful Surfing Luquillo Beach(La Pared) which is only a 40 minute drive. Also you can visit the El Faro Lighthouse Museum and Las Cabezas Nature Reserve (bio-luminescent mangrove lagoon). The port town of Fajardo, with it's boats can be hired for sailing/boating, snorkeling/scuba, fishing, and ferries to Culebra and Vieques Islands, which are 5 miles away. Be sure to go out sailing from Fajardo on the luxurious 50' yacht, drink& gourmet lunch included, to the small outer islands for great snorkeling. This part of the island has been visited by many tourists because it has one of the best coral reefs and water clarity in the World!!
Adicione as datas e descubra os preços
Propriedades semelhantes
Villa Del Mar – Beachfront Luxury Home with Private Pool & Ocean Views
Punta Santiago
Villa Del Mar – Beachfront Luxury Home with Private Pool & Ocean Views
RATES MAY CHANGE FOR GROUPS OF MORE THAN 11 PEOPLE , APPROX $15 -$55 per person per night only during certain months. Inquire with manager.
Due to COVID rules there is a high penalty for having more guests stay over than the number stated on your reservation .
No visitors unless owner approves it before hand.
Informações importantes
O que você precisa saber
Número de registro da propriedade 414661
Propriedade nº 249778
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas e eventos são permitidos no local
Nota do anfitrião: Need to get permission from owner first
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e trava de segurança.
Informações a área
Humacao
Com excelente localização em Humacao, esta vila fica perto de parques temáticos e na praia. A diversão está garantida em Terminal de balsas Ceiba e também em áreas repletas de beleza natural, como Praia Palmas del Mar e Floresta Nacional de El Yunque. Para quem viaja com crianças, Centro de Artes Ángel "Lito" Peña Plaza e Splash Tattoo são ótimas opções de passeios. Passeios de jet ski e mergulho autônomo são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como mountain biking e alpinismo nos arredores.
Praia Punta Santiago - 8 min de caminhada - 0.7 km
Praia Palmas del Mar - 16 min de carro - 14.6 km
Floresta Nacional de El Yunque - 29 min de carro - 30.3 km
Praia Luquillo - 41 min de carro - 49.1 km
Praia Condado - 58 min de carro - 74.2 km
Opções nos arredores
Aeroporto Antonio Rivera Rodriguez (VQS) - 84 min de carro
Restaurantes
Chickfill-A - 5 min de carro
El Meson - 4 min de carro
Burger King - 4 min de carro
Chilis Palma Real - 5 min de carro
Church's - 5 min de carro
Perguntas frequentes
3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18 tem piscina?
Sim, esta propriedade conta com uma piscina externa.
Quanto custa ficar em 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?
A partir de 14 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18 em 26 de jul. de 2026 começam a partir de R$ 2.431, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18 é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?
Horário de início do check-in: 16h.
Qual é o horário de check-out em 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?
Horário de check-out: 11h.
Onde fica 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?
Na praia em Humacao, esta vila fica a 0,4 km de Praia Punta Santiago e a 3,4 km de Reserva Natural de Humacao. Centro de Artes Ángel "Lito" Peña Plaza e Museo Casa Roig também ficam a 10 km.
Avaliações
9,4
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
We had a delightful stay in Punta Santiago. Ours was a family gathering of 8 adults and 2 kids and there was plenty of room in the house for togetherness and also for privacy away from each other if we wished. We were particularly happy with the well-equipped kitchen. The beach was a 5-minute stroll away and the cart with beach chairs was very convenient. We also spent a lot of time in/around the pool.
Diane R.
Hospedou-se por 7 diárias em mar. de 2026
Verificada
10/10 - Excelente
Mary H.
6 de mar. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Large house in gated community. Comfy beds!
We enjoyed our stay and felt safe!
Mary H.
Hospedou-se por 8 diárias em fev. de 2025
Verificada
10/10 - Excelente
Brett G.
12 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay in Puerto Rico
Fantastic location, manager was responsive, property exactly as described. Highly recommend, much better location away from a bunch of the crowds in San Juan.
Brett G.
Hospedou-se por 8 diárias em abr. de 2025
Verificada
10/10 - Excelente
Samantha C.
9 de jun. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The best
The house was amazing! We had 11 of us and we all were very comfortable. The ac was absolutely amazing through the entire house and the location was so good. The house had everything we needed.
Samantha C.
Hospedou-se por 4 diárias em jun. de 2025
Verificada
10/10 - Excelente
Charquetta S.
5 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Mission Trip
We had a team of 62 people for a returning Mission Trip. We stayed in Punta Santiago and rented several homes. This home was spacious and the property manager Melissa was super helpful and even checked in on us mid-week.
Charquetta S.
Hospedou-se por 7 diárias em jun. de 2025
Verificada
10/10 - Excelente
Justine B.
19 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Spring break
The power outage was a huge bummer but we made the best of it! The rooms and space were awesome for our group. We enjoyed trying new food and learning about the island. Thanks for having us! The kids loved the pool so much.
Justine B.
Hospedou-se por 7 diárias em abr. de 2025
Avaliação arquivada
10/10 - Excelente
Dennis P.
27 de mar. de 2017
Great home
Great house, and very good location for our needs. The private beach was a little dirty, but other than that it was an awesome stay. Sam was very helpful.
Dennis P.
Hospedou-se por 4 diárias em mar. de 2017
Resposta de VrboOwner em 26 de mar. de 2020
Thank you very much for taking the time out to write a review.
We are very happy that you enjoyed your stay with us.
We are very sorry about our beach as there was a wedding there before you arrived and they failed to clean up as they were supposed to. If we had been informed then.we would have gladly cleaned it for you.
Needless to say our beach is now clean as it is normally. Our beach as well as the environmemt are very important to us. We look forward to seeing you soon.
Sincerely
Sam
Verificada
10/10 - Excelente
Carey M.
29 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
For the price best possible location
Was staying at another location in Luquillo when we found this gem. The house is 10/10. The beach is 7.5/10. The neighborhood is 7/10. Head back east for all groceries. Avoid Walmart like the plague.
Carey M.
Hospedou-se por 5 diárias em mai. de 2025
Verificada
8/10 - Boa
Amanda Z.
14 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Extended family
Our group of 13 was very comfortable in the house. The kids loved the pool. And Melissa, the property manager, was very prompt with responses to our questions. We had a wonderful time!
Amanda Z.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 14 de abr. de 2023
Hi Thank
You for your nice review .
We have worked very hard and continue to do so to make sure our guests are happy .
Thankfully after we remodeled the house, changed our management teams , and maintenence teams our customers have been much happier .
We aim to provide the best service possible and to make sure our customers are extremely happy .
--
General manager
Sam
Verificada
10/10 - Excelente
heather c.
16 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great house for a large group
We took a family trip- 11 people in all and this house was fantastic. Spacious, clean, nice neighborhood. The beach is at the end of the road- maybe 100 yards away. Plenty of beds. Pool was very nice. Had a little issue with the bathroom drain but they came and fixed it the next day. Great restaurant just down the street too.
heather c.
Hospedou-se por 6 diárias em fev. de 2023
Verificada
6/10 - Razoável
Alycia B.
24 de jul. de 2022
Pontos positivos: Limpeza, comunicação e localização
Pontos negativos: Precisão do anúncio
Review
The property manager was very good. When there was a problem. He fixed what he could very fast and efficiently. The house was a good price. To far away from anything as it was on the southern part of the island. Otherwise good stay.
Alycia B.
Hospedou-se por 6 diárias em jun. de 2022
Resposta de VrboOwner em 24 de jul. de 2022
Thank you very much for writing a review .
We have never been told that it was far away from anything though. We are assuming you have not seen yunque forest (20 min away )
The kayak trips (5 min away )
Or the luminescence bay which I'd close by .
We have a binder at the property stating what's near by or feel free to ask us .
We are happy that you enjoyed your stay otherwise .
Thanks again
Verificada
10/10 - Excelente
Kaila C.
8 de mai. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful
The property is in a great safe place. Clean. Pool was amazing! Wonderful place for kids to enjoy as well. Melissa and The maintenance man with Grey beard sorry can't remember his name were very helpful. Only hiccup we had was guy showing up without us knowing but it was resolved immediately. Thank you for everything definitely would recommend.
Kaila C.
Hospedou-se por 7 diárias em mai. de 2023
Verificada
4/10 - Insatisfatório
Ken T.
7 de ago. de 2022
Pontos positivos: Comunicação
Pontos negativos: Limpeza, localização e precisão do an úncio
Not luxury just large house
While the house was large, the rooms were tiny, the pool old chipped worn out. There was no way to maintain pool by end of week it was filthy (dead floating bugs). The complex is run down, view from porch is demolished building. The beach is at the end of the street and covered with seaweed (cannot swim here). The house was ok for our use but not worth the price and not as advertised.
Ken T.
Hospedou-se por 9 diárias em jun. de 2022
Resposta de VrboOwner em 15 de ago. de 2022
Hello we are sorry that you were disappointed and tried our hardest to appease you. We are surprised though that you failed to mention in this review of the damage that you intentionally had done to our property breaking a few doors, cracking our table and placing bags of sand in the pool so that the pool guys would come clean it up .The beach as you know since you have a rental property there as well is seasonal so the seaweeds enter there ar this time of year . As you know it in fact is swimmable which is why none of our other reviews state that its not. The pool is NOT CHIPPED , The bugs which ended up in the pool due to our plants had been removed by our pool guys . We have photos proving this and you seemed satisfied ", The demolished house across the street is a lie"
It is in the construction phase due to the effects of the hurricane that we had . As a matter of fact its almost rebuilt . It has since been repainted .
The view from our front porch looks out towards the beach .
We offered you 2 future free nights in order to provide some compensation so that you would not feel this way We sent our pool guys there 3x to take care of the pool issues that you are stating , thinking that this would satisfy you and it's the correct thing to do. It is why we have been in business for 12 yrs due to our honesty , and attention to our guests with no reviews similar to yours and the other group that stayed with us.
We also told you that we were willing to return some of your money. You however wanted ALL of your money back which is not possible . You were looking for a FREE place to stay and benefiting from our kindness All you are accomplishing is ruining the possibility of rentals to other kind locals there .if that makes you happy then so be it .
We also found out that your intent was to lie on this review given that you live near by, along with a another review that was written by the other group that stayed with us. .
Had we known that this was the case we would not have rented to you or them.
My friend , this is not a way to do business . In the end your house rentals will fail due to your manipulation tactics .
This is why we have been in business for 12 yrs with nothing like these 2 reviews that both of your groups have written.
I assure you that the
property that YOU OWN only for 2 yrs which is located in the same location as ours with less bedrooms and less bathrooms with no pool indeed is less expensive rightfully so.
We don't do business that way , spreading false information in order to demean someone else's property so that you can elevate your business.
Please understand we will NOT play this game with you. I do assure you however that if you keep doing this nonsense your business will fail not due to our fault but because of your intent .
I will say however that this will benefit you in the beginning HOWEVER you will not last long in this business if you do not change your disposition .
Its unfortunate that you behave this way, so unprofessional to try to get ahead . I truly wish you well. The future will tell.
Avaliação arquivada
8/10 - Boa
Terri S.
3 de abr. de 2017
Great place for family fun!
Our family along with family friends (4 adults, 6 kids) stayed the week of March 11-19,2017. We had an amazing vacation. The house is spacious and the pool is refreshing. There are a few cosmetic items they could do the the house and I would have given it 5 stars. The location is colse to many fun things to do such as mangroves canoeing, the waterfalls, great beaches and of course great food. There is also a shopping mall just a few miles away if that is your thing. Sam the property manager was very helpful. He arranged the private chefs at our request (incredible food by the way) and even got us beach umbrellas. He told us about the local culture which made things easier on us. He even helped us get I to the house a little ahead of schedule due to coming in on the red eye with kids. We would stay here again.
Terri S.
Hospedou-se por 7 diárias em mar. de 2017
Resposta de VrboOwner em 26 de mar. de 2020
Hello
Thank you for the wonderful review and more importantly the input about the cosmetic things that needed to be updated.Unfortuntely I was unaware of those details till you were kind enough to.mentiom them.to me. If I.would have known about those specific details during your stay then I would have gladly taken care of them right away.
Needless to say I followed your list exactly and even modernized those specific details as.to continue remaining a.5 star luxurious property. We hope to see you soon and I'm sure you will be impressed with the changes that we have made
Sincerely
sam
Avaliação arquivada
10/10 - Excelente
Francine M.
26 de mar. de 2017
It was so clean and well equiped and spacious and very comfortable! We made precious memories .
The easy ,close proximity to the beach and to the grocery stores was very nice. We enjoyed the clean, nice sized pool. I especially liked the front porch at night where I sat and listened to the coqui frogs and their calming song. When we ran into a plumbing problem in the kitchen the gentleman, Sam was more than quick and accommodating to remedy the situation. Oh and what a special treat being right near the reserve. We took advantage often to walk right off of the beach into the beauty of the rainforest reserve. We are hoping to come back next time to catch a glimpse of the turtles in that particular, protected area. Finally, as I said before Sam was always so kind and helpful and available and helped to make us feel welcome from day one until it was time for us to leave. We all left with the consensus to return in the future.
Francine M.
Hospedou-se por 6 diárias em mar. de 2017
Resposta de VrboOwner em 26 de mar. de 2020
We thank you very much for writing a review as we know many people do not have the time to do so.
It was more than a pleasure to work with you and are looking forward to seeing you in the future.
As a manager I try my best to make sure that everyone's needs are met immediately. In other words im not happy unless your happy. After all you are paying not only for a luxurious place to stay but also for 5 star customer service.
See you soon!!
Sam
Verificada
8/10 - Boa
Elizabeth H.
18 de mar. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location!!
We travel frequently to Puerto Rico and this was one of our favorite locations. We had a great time here! The house was clean and nicely decorated. The pool is L shaped and offered both sunny and shady spots to swim in the back yard- which was great for kids! The beach is a short walk away from the front door. The neighborhood is well maintained and felt secure. Shopping center with everything you could need a little more than 10 minutes away. There was plenty of areas to sleep and hang out in the house. We had movie nights every night in the large living room. We smoked a pork butt on the grill. Our only complaints are the kitchen is small and there are some issues with the electric including outlets that don’t work and some potentially unsafe wiring. The host was responsive and promptly sent an electrician out for an issue we were having. We were also disappointed that the dolphin fountains and color changing lights in the pool were not working while we were there.
Elizabeth H.
Hospedou-se por 8 diárias em mar. de 2025
Resposta de VrboOwner em 4 de abr. de 2025
Thank you for leaving us a review .
We are happy that you enjoyed your vacation as this is our goal. We apologize for the dolphins not working .
In order to fix this issue we would need to rebuild the pool which we have not had time to do yet given that most of the time we are booked . We did have color changing lights but after they went out the only ones available were the lights that don't change color . We did not want to leave the pool without any lights at all as it would be unsafe at night . When these lights go out we will replace them with color .
changing lights once again .
We were unaware of the problem with refrigerator .
It appears that some one unplugged it incorrectly and plugged it in the wrong way . Thankfully all electricity problems are fixed and working safely again .
Avaliação arquivada
8/10 - Boa
laura c.
22 de mai. de 2017
My niece 50th celebration/family vacatiion.
We went to PR for my niece 50th BD celebration. Was her wish to go and ride a horse on the beach which she did and loved it. We stayed in this nice home, due to the fact she loves the beach and said 89 steps from beach. The house was very comfortable and cleaned. We had one minor problem, I called and was taken care the next day without any difficulty. Management was nice. Every where we wanted to go was an hour away due to the GPS. We did get to visit family we had not seen in 52 years. Over all loved that we got to spend family time in this house and lots of laughs. The only down fall of our trip was the rain, rained for 5 days out of the 9 we were there. I strongly recommend this house for large families with young kids. The Conde/Cruz/ Aguila family.
laura c.
Hospedou-se por 9 diárias em abr. de 2017
Resposta de VrboOwner em 26 de mar. de 2020
Thank you very much for taking time out to write a review for us.
We are very happy that you enjoyed your stay with us as this is our primary goal for any one to stay with us.
We are very sorry for the little inconvenience that we were able to fix right away.
Although we do everything that we can, to ensure that everything works properly sometimes things come up when you have such a large property that accommodates so many people.
90 percent of the tourist attractions are within 22 mins away however if you input addresses as apposed to locations in PR it is easy to get lost.
Unfortunatly in the caribbean during certain months it rains more frequently than others but at least since we are in tropics rain only lasts for 20 mins.
We look forward to having you as our guests again.
Sincerely
Sam
Verificada
10/10 - Excelente
Samantha S.
22 de mai. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Graduation celebration trip
The property was beautiful. The owner and his property manager were quick to help when the power went out. They got the generator up and running and a small portable ac unit to help cool it down. When the power came back on their electrician came right out and reconnected everything. When we were there the beach was covered in sea weed, from y understanding from asking around it’s just what it is this time of year. Your are very close to town, but not much else. It was great to have a car! We were able to drive all over the island. If you are up for a small hike with in 5-10min from the house there’s address old WWII bunkers just down to the end of the rd turn right and walk down the beach to the trails. Hike up the trail and it’s a beautiful view!! The living area was wonderful and big enough for our group of 10. The pool area was wonderful and relaxing.
Samantha S.
Hospedou-se por 8 diárias em mai. de 2023
Verificada
10/10 - Excelente
Anil K.
26 de nov. de 2018
It was excellent! The families loved it. Kids too. Minute walk to beach.
Before you book this make sure you google Punta Santiago; it is kind of a remote location, which adds to the serenity of the house and community. It is NOT San Juan, haha. Will take you about 90 minutes to get there from San Juan. We were able to get to San Juan and Luquillo beach from this house in about an hour or so. The community is very quiet and you will not see many people at all. Even the beach is super quiet. It is good walking beach but not a swimming beach. Pretty close to Walmart and gas stations. The House itself is very well maintained and taken care off. Thoughtful decorations. Very clean. The kids loved the pool in the backyard. Electricity was not a problem and all rooms had TV and AC. We cooked most of the time so the full kitched was excellent. Most importantly Sam the manager picked up the phone even late night. Would be happy to come back and rent from him again.A+
Anil K.
Hospedou-se por 6 diárias em nov. de 2018
Resposta de VrboOwner em 26 de mar. de 2020
Thank you very much for taking the time out to write a review for us.
We spend a lot of time making sure everything works correctly and maintaining the property.
I just wanted to comment THAT THE TRIP FROM THE AIRPORT TAKES 38 MINS if you take the major highways instead of taking the long scenic way along the perimeter of the Island.
Also most of our guests do swim at our beach however there is more seaweed there due to the aftermath of the hurricane but it's getting better. It should be back to normal within a few months.
Thanks again for your beautiful review.
Sincerely
Sam
Verificada
4/10 - Insatisfatório
Jorge S.
3 de ago. de 2022
Pontos negativos: Localização e precisão do anúncio
not what was advertised
place needs lot of upgrades. Has multiple non- working air conditioners. The dishwasher didn't work, shaking around. The bedroom and bathroom by the washroom smelled like moisture/mildew. The comforters on the beds were old and worn. The master bedroom closet door has mirror broken, and window in the kitchen also broken. The kitchen fan didn't work, no remote. The televisions didn't work, some didn't even plug in. No pool service, We were told they would come Monday or Tuesday but no one ever did. I can actually continue, but these were the things that bothered me. For the price he charges he is a cheap owner.
Jorge S.
Hospedou-se por 8 diárias em jul. de 2022
Resposta de VrboOwner em 14 de ago. de 2022
Hello we are truly sorry for your disappointment as we try very hard to make our guests happy and that we have open lines of communication. We encourage our guests to read our instructions to avoid any misconfusion .
Our mistake however was that we did not have them in Spanish .
That has been taken care of .
That being said we appreciate your feedback HOWEVER your intent was malicious.
Had you called us to fix what you stated was broken which wasn't we would have been glad to do whatever is necessary to appease you including possibly giving you some compensation.
Lying on a Review for 2nd gain in order to destroy a business is just unacceptable . We did find out however that someone else In your group knows one of our competitors so writing this false review was meant to lower our rates.
Not a problem though we just lowered our rates.
NOW let's talk about these issues you are stating .
"Broken glass" is FALSE What did happen though was that someone in your party broke the wheel on the door and therefore it did not slide well. This has been fixed.
The pool: We have 2 professional pool companies in order to MAKE SURE There are no issues . We told you to please rinse off in our outside shower before entering the pool from the beach . The salt and. Sand offset PH and chemicals.
We know this because the pool PH gets checked frequently when our pool guys go there .
We sent out companies there 4x when you were there in order to make sure the pool was clean.
You mentioned that the price was to high . If you look at other 5 bedroom , 3 bathroom houses with a pool near a beach you would notice that in fact we are inexpensive relative to the others .
That's OK though because we had to lower our prices. Not a problem .
You also state that the Acs and the dishwasher was not working as well as the fan .
Had you read our instructions or even called us we would have gladly told you how to use them..
The fan and. The dishwasher are new as well as some of the air conditioning units . They were and all are working fine .
All you needed to do was adjust the temperature however you didn't ask us nor did you read our instructions again.
The instructions for our NEW dishwasher were directly in front of the dishwasher . If you did not know how to read then we apologize .
Again we know that you have tried to "berate us based on one of our competitors. This will be taken care of as well .
We welcome feedback positive. Or negative however we DO NOT appreciate frank lies nor maliciousness . We sincerely hope that you have not nor will not do this to other properties. Again they have been informed of your intent .
Thank you
Verificada
8/10 - Boa
jennifer g.
22 de ago. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family Vacation
The house is plenty big for a large family or big group. The convenience of the backyard pool is great. The walk to the beach is very short and the view is beautiful.
The Property Manager, Sam was very responsive and made sure the house was clean.
We enjoyed visiting Old San Juan, El Yunque, Vieques and participating in the biobay night kayaking.
It was a very adventurous family vacation.
jennifer g.
Hospedou-se por 7 diárias em ago. de 2022
Resposta de VrboOwner em 4 de abr. de 2023
Thank you very much for your response . We are extremely happy that you enjoyed your experience .
Please call me to let us know why you didn't give us 5 stars so we can make the place perfect.
Thanks
Verificada
10/10 - Excelente
Sarah K.
30 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family getaway
Our stay was great! We loved the mostly private beach and our pool. There was plenty of space for all of us!
Sarah K.
Hospedou-se por 7 diárias em mar. de 2022
Verificada
10/10 - Excelente
Lucero H.
16 de fev. de 2022
Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Perfect for Relaxation
House is gorgeous, Pool is sparkling, property has so many little nooks to chill out and relax. Beach is beautiful and quiet, you practically get it all to yourself. If you want to get away from it all, this is the place.
Only improvement, the house rules are very particular and require specific items, like black trash bags. The rules aren’t the issue, it’d be helpful if the house provided those particular items, like black trash bags, so guests don’t have scramble finding the right item at the store.
Lucero H.
Hospedou-se por 5 diárias em jan. de 2022
Verificada
10/10 - Excelente
Danna L.
14 de jan. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place.
Wonderful place to stay.
Danna L.
Hospedou-se por 7 diárias em dez. de 2021
Verificada
8/10 - Boa
Justin R.
27 de dez. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Time with 3 Generations
Grandparents, 4 children + spouses, 5 grandchildren. We all had a great time. Pros: Walking distance from very nice beach, fun private swimming pool, walking distance to 3 restaurants and 7 minute drive to grocery shopping and more restaurants.
Cons: Circuit breaker for living room tripped occasionally- we reset it in the kitchen cupboard. TVs in every room but they were not connected to anything. Some of the beds are not comfortable for adults. Speaking Spanish is a huge plus because the local manager speaks Spanish and is very responsive. The main manager is in LA so you have a 4 hour time difference to reach him if you only speak English.
Justin R.
Hospedou-se por 4 diárias em dez. de 2021
Sobre o anfitrião
Anfitrião: Sam J manager
This property has been sold to another owner and the local management team and crew has been replaced to make sure we become a 5 star property once again.
Por que o anfitrião escolheu essa propriedade
1. LUXURIOUS property with its marble floors has been decorated by an interior decorator 2. PRIVATE GOURMET CHEF option 2. ALLERGY FREE environment 3. EXQUISITE customer service - 99 percent of all calls are answered immediately or within half an hour at most a). If unforeseen circumstances arise they are taken care of immediately 4.property is professionally cleaned and maintained 5.property modernized frequently and last major remodel was on 1/1/23 6. some of the lowest rates compared to other properties
O que faz essa propriedade ser única?
THREE back up GENERATORS and 7 split unit air conditioners capable of making this home as cold as you can handle.
Idiomas:
Inglês, Espanhol
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.