Dock Holliday | Canal Front Home with Private Pool, Grill + Boathouse Lift

Thank you for your kind words about your stay! We are thrilled to hear that you found the property to be amazing and that it felt like home. We appreciate your feedback about the cleanliness, location, and well-stocked kitchen. We're so glad you enjoyed the outdoor pool and hot tub area. We look forward to hosting you again in the future!

Thank you for sharing such a thoughtful review and for highlighting the efforts of the property manager, the cleanliness, and the features you enjoyed, including the bikes, hot tub, and the beautiful setting. We regret that your stay started off a bit rocky and will look into what may have caused that initial experience. We are also sorry to hear about the pool temperature and will review how this is managed and communicated. Your comments about Palm Coast as a location are much appreciated, and we are glad it contributed positively to your visit.

Thank you for sharing your feedback. We sincerely apologize that your stay fell short of expectations, as this is not the standard we strive to uphold at Distinctive Beach Rentals. We understand the importance of reliable amenities and regret the inconvenience this situation caused. We also acknowledge the need for consistent communication regarding the pool maintenance. Although our records show that our 24/7 Guest Services Team attempted to reach out once an ETA was provided, we recognize that our overall communication did not meet your expectations. We understand how the delays and lack of updates negatively impacted your stay. Please know that your feedback is extremely valuable. We are reviewing this situation internally to improve communication and ensure more timely updates moving forward. We truly appreciate your honesty and hope you will allow us the opportunity to provide a much-improved experience in the future.