Family Pool Home, 4 Miles to Disney

Thank you for taking the time to leave a review! We are happy to hear you enjoyed the cleanliness, comfort, amenities, and overall experience at our home. We would, however, like to clarify a few items for future guests. Grill: The grill is clearly advertised as an optional paid amenity in our VRBO listing. This is due to the additional cleaning charge required to professionally clean the grill. Additionally, after booking, guests complete a form where they can select or decline optional amenities, including the grill, pool heat, and travel insurance. We also send a reminder email approximately one week before arrival offering these options again. We make every effort to communicate these details in advance so there are no surprises. Communication: We understand that guests receive many emails, which is why we provide important information at multiple points before arrival. We are always happy to answer questions through VRBO messaging as well. Household Items: We appreciate the feedback regarding washcloths and the pizza cutter and will review these items to ensure our home is properly stocked for future guests. Exterior Lighting: The front porch light is motion-activated for convenience and security. We understand some guests may prefer a light that remains on continuously but this would run the risk of the light not being on when guests arrive back to the property creating a dark unsafe entryway. Neighborhood: We take great pride in our home and the gated community in which it is located. Our HOA maintains strict property appearance standards, including regulations regarding exterior modifications, parking, and even trash can visibility. We will certainly forward your observation regarding the neighboring property to our HOA for review, as maintaining the neighborhood's appearance is important to all of us. We appreciate your positive comments about our home and are glad you found it clean, comfortable, and well-equipped. We continually work to provide an excellent experience for our guests and appreciate the opportunity to clarify these details for future travelers.