Cabana

4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets

Galeria de fotos de 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets

Fachada
Fachada
Área de estar
Área de estar
Cozinha privada

Avaliações

9,0 de 10
Maravilhosa
3 quartos3 banheirosAcomoda 12 pessoas

Comodidades populares

  • Banheira de hidromassagem no local
  • Estacionamento em garagem disponível
  • Cozinha
  • Lava-roupas e secadora
  • Ar-condicionado
  • Churrasqueira

Quartos e camas

3 quartos (acomoda 12 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

2 camas de solteiro e 1 sofá-cama casal

Quarto 4

1 cama Queen e 1 sofá-cama casal

3 banheiros

Banheiro 1

Banheiro 2

Banheiro 3

Espaços

Deque ou pátio
Varanda ou varanda coberta
Cozinha
Sacada
Espaço para refeições

Sobre esta propriedade

4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets

The Property
- Bedroom (Main Level): King Bed
- Bedroom (Main Level): King Bed
- Loft (Upper Level): Queen Bed
- Bedroom (Lower Level): Twin over Twin Bunk with Twin trundle
- Additional Sleeping: Sleeper Sofa

Powdermill Hill Cabin is nestled within the Arts & Crafts community of Gatlinburg, it's only a 3-minute drive to our local Arts & Crafts center -- shops, restaurants, art galleries and more! -- and only a 5-minute drive to Downtown Gatlinburg!

This is truly the perfect blend of “getting away from it all” and still being close to all of the amazing sights and attractions Gatlinburg has to offer!

As you pull into the cabin you will fall in love with the wrap around porch overlooking the nature views with plenty of rocking chairs and sitting space for you to relax and enjoy the Great Smoky Mountain views!

Once you enter the home, you will be impressed with the massive, beautiful staircase that acts as a "tree" leading you to the upper lofted bedroom. There is a Queen bed in the lofted bedroom. This upper level offers a full bath with an amazing deep bathtub to relax, soak, and unwind. There is a sitting area that includes a Queen sleeper sofa to enjoy your favorite movies.

The kitchen is fully equipped and open to the living room. The living room is home to a wood burning fireplace and a floor to ceiling glass gable wall allowing lots of natural light to come through while being able to take in the nature just outside of the cabin. The main level also includes 2 king bedrooms with a adjoining Jack and Jill full bathroom and a walk-in shower. Washer/dryer is located main level for your convenience.

The lower level includes an Arcade Game, Pool Table, Twin Over Twin with a Trundle, Full bathroom, Queen Sleeper Sofa, and full 2-car garage.

The outside is sure to please for entertaining! You will have access to a Fire Pit, Hot Tub, a park style Grill and a convenient red bridge that comes off of the porch and leads to a private hiking trail for nature lovers. Additionally at the base of the driveway is a service road that leads into the mountain range just behind the cabin with miles of hiking available!

Powdermill Hill Cabin has everything you need to stay in the cabin and cozy up, but close enough to all the action of Gatlinburg and Pigeon Forge to be able to conveniently take advantage of the thousands of nearby top-rated attractions and restaurants.

WHY STAY WITH SUMMIT?
Summit Cabin Rentals is becoming known as one of the best property management companies in the Smokies! Enjoy hassle-free checkin with key codes and directions sent right to your phone, Talk to our friendly/local staff for recommendations and area information, Take advantage of our Free Ticket Package included with every reservation, and Experience the highest quality of service by staying with a 4.7 Star Google Rated and A+ BBB Rated Company. We make vacationing in the Smokies easy and unforgettable...we hope to have you stay with us soon!

ADDITIONAL DETAILS AT A GLANCE
- Free WiFi, Coffee Maker, Pool Table, Hot Tub
- Free Tickets included with every reservation
- Gas Fireplaces are operational October-March
- Airport: McGhee Tyson Airport - 2055 Alcoa Hwy, Alcoa, TN 37701

POLICIES:
- No smoking
- No pets allowed
- No events or parties
- Must be at least 25 years old to book

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h

Idade mínima para alugar: 25 anos

Check-out até 10h

default

Crianças

Aceita hóspedes de 0 a 17 anos

default

Eventos

Não permite a realização de eventos

default

Animais de estimação

Não aceita animais de estimação

default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 3071502vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.

Informações a área

Gatlinburg

Em Gatlinburg, esta cabana está perto de parques temáticos e nas montanhas. As atrações culturais na região incluem Titanic Museum e Dolly Parton's Stampede Dinner Attraction. No entanto, o destino também oferece outras opções interessantes como Anakeesta e Ripley's Aquarium of the Smokies. Dollywood e Gatlinburg SkyPark estão entre as atrações imperdíveis. Rafting e pesca são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como passeios a cavalo e caminhadas nos arredores.
Mapa
Gatlinburg, TN

Nos arredores

  • Mills Park - 2 min de carro - 2.1 km
  • Morning Mist Village - 2 min de carro - 2.1 km
  • Chapel In the Glen - 4 min de carro - 3.4 km
  • Ripley's Aquarium of the Smokies - 12 min de carro - 11.7 km
  • Anakeesta - 12 min de carro - 11.7 km

Opções nos arredores

  • Aeroporto McGhee Tyson (TYS) - 69 min de carro

Restaurantes

  • ‪Southern Comfort - Westgate Resort - ‬14 min de carro
  • ‪McDonald's - ‬6 min de carro
  • ‪Lobby Bar - ‬13 min de carro
  • ‪Three Jimmy's Good Time Eatery - ‬6 min de carro
  • ‪Little House of Pancakes - ‬9 min de carro

Perguntas frequentes

4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa ficar em 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets?

A partir de 19 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets em 29 de ago. de 2026 começam a partir de R$ 1.178, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Qual é o horário de check-in em 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets?

Horário de início do check-in: 16h.

Qual é o horário de check-out em 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets?

Horário de check-out: 10h.

Onde fica 4 BR w/private hiking trail, hot tub, pool table, Wi-Fi, Free Dollywood Tickets?

Nas montanhas, esta cabana fica a 2 km de Chapel at Honeymoon Hills e a 2,7 km de Rocky Top Sports World. Ripley's Aquarium of the Smokies e Little Pigeon River também ficam a 10 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 21 de 30 avaliações
Nota 8 - Boa. 5 de 30 avaliações
Nota 6 - Ok. 2 de 30 avaliações
Nota 4 - Insatisfatória. 2 de 30 avaliações
Nota 2 - Terrível. 0 de 30 avaliações

9,2/10

Limpeza

9,4/10

Check-in

8,8/10

Comunicação

9,2/10

Localização

9,2/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Nicole S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We thoroughly enjoyed our stay here! It was a great location, near enough to downtown but also close to some restaurants that were outside the main strip. We were disappointed in the private hiking trail as it’s not very long. Communication and check in were super easy. Used several free tickets which saved us money on attractions.
Hospedou-se por 4 diárias em mar. de 2026
Resposta de VrboOwner em 6 de abr. de 2026
Thank you for the thoughtful review! We’re so glad you enjoyed the convenient location and were able to take advantage of nearby restaurants and attractions. It’s also great to hear the check-in process and communication were smooth, and that the free tickets added value to your trip! We appreciate your feedback about the hiking trail and will keep that in mind as we continue improving the guest experience. We’d love to host you again on your next visit!
Verificada

10/10 - Excelente

Dave S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Our stay was amazing. But here's somethings you might want to know before booking. The driveway is steep, but manageable. We had a full size truck and a minivan both made it up just fine. It's advertised as 4 bedrooms, but it's only 2 private bedrooms with a connecting bathroom to both. There's a loft that's wide open to everything with its own bathroom, and downstairs are bunk beds and a pull out couch that's just in the corner of the game room. There were no Dollywood tickets as advertised. And the "private hiking trail" is only 50ft long. If that. The place is absolutely beautiful though. It was very comfortable, and clean. The hot tub was awesome. We had 4 children that were in it all the time. We had one issue with the AC and it was fixed very quickly after I had called in.It's very bare minimum with towels and regular everyday items. Soap, dishwasher detergent laundry detergent.We would definitely book here again!
Hospedou-se por 4 diárias em abr. de 2026
Resposta de VrboOwner em 11 de mai. de 2026
Thank you so much for the thoughtful and detailed review. We’re really glad to hear your family had such an amazing stay and enjoyed the cabin, hot tub, and overall comfort of the property. It’s also great to know our team was able to respond quickly and get the AC issue resolved for you. We truly appreciate you sharing additional details for future guests as well. We do send a "what to bring" email when booking so I am sorry that you did not have what you needed. The DollyWood ticket is sent at the time of booking as well in the Adventure Power Pass email so there is definitely a free DollyWood ticket as well as free tickets so several attractions in the area. It means a lot that despite those concerns, you’d still choose to stay with us again. We’d love to welcome you and your family back anytime.
Verificada

10/10 - Excelente

Katelyn S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful cabin with lots of amenities and the hosts were quick to respond. The showers were nice and big and we really enjoyed the wrap around porch. The hiking trail was very short so I don’t know that I would consider it a hiking trail. We did have some issues getting some stuff to work, like the grill and the hot tub, but once we got it they were fine. My boys enjoyed the games, like the Xbox, but it was a bummer the second controller didn’t work. The driveway is very steep but my van had no problem with it. I also appreciated the baby gates on the stairs and access to a high chair and pack n play. Overall, great cabin for a large family! Plenty of space for us all.
Hospedou-se por 4 diárias em mar. de 2026
Resposta de VrboOwner em 30 de mar. de 2026
Thank you for the thoughtful and detailed review! We’re so glad you and your family enjoyed the cabin, especially the wraparound porch, spacious showers, and family-friendly amenities like the baby gates and high chair. It’s great to hear the kids had fun with the games as well! Thank you again for your kind words, and we’d love to host your family again on your next visit!
Verificada

6/10 - Razoável

Chad D.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in e comunicação
Upon arrival the door code wouldn’t work. I sent a message to host and still have yet to receive a response.
Hospedou-se por 2 diárias em mar. de 2026
Resposta de VrboOwner em 20 de mar. de 2026
Thank you for staying with us. I do apologize that your message was never received. If it is sent direct through the VRBO website or app it doesn't always notify us however, someone does answer our phone 24 hours a day for assistance. Hope to have you back in the future.
Verificada

10/10 - Excelente

Stephanie P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Awesome property! Feel secluded, but close to town. It is peaceful and relaxing. The home had features for everyone. Would definitely stay here again.
Hospedou-se por 4 diárias em jul. de 2025
Resposta de VrboOwner em 4 de ago. de 2025
Thank you so much! I’m glad you enjoyed the peaceful, secluded feel while still being close to town. It’s wonderful to hear the home had something for everyone. We’d love to welcome you back anytime!
Verificada

10/10 - Excelente

Richard W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing cabin!

Great three story cabin, very clean, everything works, and decorated super neat!
Hospedou-se por 3 diárias em mai. de 2025
Resposta de VrboOwner em 24 de mai. de 2025
Thank you for your great review! We're so glad you enjoyed the three-story cabin and its cleanliness, functionality, and unique decor. It’s always wonderful to hear when guests have a fantastic stay. We’d love to welcome you back anytime!
Verificada

10/10 - Excelente

Maggie T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing cabin

Amazing cabin, very easy to deal with host.
Hospedou-se por 2 diárias em fev. de 2025
Resposta de VrboOwner em 15 de mar. de 2025
Thank you for your kind words! We’re delighted to hear that you enjoyed the cabin and found the hosting experience seamless. Your feedback means a lot to us, and we’d love to welcome you back for another fantastic stay in the future!
Verificada

10/10 - Excelente

John D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great little getaway

I really liked the location tucked away in the mountains away from town, but not to far from Gatlinburg or Pigeon Forge. We loved the cabin it was very spacious and was laid out very well especially for families. I would recommend anyone to stay there and we will definitely stay again on our next trip down.
Hospedou-se por 2 diárias em mai. de 2025
Resposta de VrboOwner em 24 de mai. de 2025
Thank you for your thoughtful review! We're so glad you enjoyed the peaceful mountain location while still being close to Gatlinburg and Pigeon Forge. It’s wonderful to hear that the cabin’s spacious layout was a great fit for your family. We truly appreciate your recommendation and can’t wait to welcome you back on your next trip!
Verificada

10/10 - Excelente

Jennifer H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location!

Great location, was very close to everything we wanted to do. Kids had lots of fun. I personally enjoyed the hot tub and claw foot tub.
Hospedou-se por 5 diárias em abr. de 2025
Resposta de VrboOwner em 25 de abr. de 2025
Thanks Jennifer! So happy to hear both you and the kids had a great time. Those tubs are definitely guest favorites! Appreciate you noting the convenient location too. Thanks for being wonderful guests!
Verificada

10/10 - Excelente

Pamela L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Gorgeous property

We all thoroughly enjoyed our stay. The cabin was very clean and spacious. We loved the big porch and the kitchen table. We had three couples with plenty of room to be together and also room for privacy.
Hospedou-se por 3 diárias em mai. de 2025
Resposta de VrboOwner em 5 de jun. de 2025
Thank you for your kind review! We're delighted to hear that you and your group had such a wonderful stay. It's great to know that the spacious cabin, big porch, and kitchen table helped create a comfortable and enjoyable experience. We’d love to welcome you back for another relaxing getaway!
Verificada

10/10 - Excelente

Yaneisys M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Christmas trip

Excellent location and beautiful cabin, steep entrance.
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 9 de jan. de 2025
Thank you so much for the review! We would love to have you back anytime!
Verificada

10/10 - Excelente

darci c.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Peaceful

We had an awesome experience. Check in was easy and fast. We received an email an hour before our expected time with our check in info! Cabin was beautiful, spacious, and peaceful! Very quiet and private!
Hospedou-se por 8 diárias em jun. de 2025
Resposta de VrboOwner em 24 de jun. de 2025
Thank you for the wonderful feedback! We’re so glad check-in was smooth and that you enjoyed the peaceful, private setting of the cabin. It’s great to hear the space worked so well for you—we’d love to have you back anytime!
Verificada

10/10 - Excelente

Kelly M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful cabin with a ton of room

Enjoyed the cabin. Plenty of room for the 6 of us!
Hospedou-se por 5 diárias em out. de 2024
Resposta de VrboOwner em 27 de out. de 2024
Thank you for the review! So glad you enjoyed your stay and there was plenty of room. We hope to have you back again!
Verificada

10/10 - Excelente

Kelsea S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Cabin

We enjoy d our family vacation! The cabin was beautiful, clean and host provided everything you need for a week away. Would definitely book this cabin again
Hospedou-se por 8 diárias em ago. de 2024
Resposta de VrboOwner em 8 de set. de 2024
Thank you for the review and so glad you enjoyed your stay! Hope to have you all back again soon!
Verificada

10/10 - Excelente

Ashley B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Stay

It was amazing!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de VrboOwner em 29 de mar. de 2024
Thanks for staying with us! Come back anytime!
Verificada

8/10 - Boa

Karen C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Plenty of room

This cabin’s listing is accurate. The space for our group of 11 was great. It’s a nice cabin. We did have to call the property manager twice for needed repairs that inconvenienced our stay, a non working toilet and the a/c. They were friendly and prompt with their response and solution within 24 hours both times.
Hospedou-se por 4 diárias em mar. de 2025
Resposta de VrboOwner em 6 de abr. de 2025
Thank you for taking the time to share your experience! We're glad the cabin provided ample space for your group and that you found it to be a nice place overall. We sincerely apologize for the inconvenience caused by the maintenance issues during your stay. It's great to hear that our property manager responded promptly and addressed the concerns within 24 hours. Your feedback helps us improve, and we hope to have the chance to host you again in the future!
Verificada

10/10 - Excelente

Barbie H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

First Family & Friends Getaway

This cabin was absolutely beautiful and perfect for our first family & friends vacation. The pictures online doesn't do justice for how beautiful this cabin really was, inside and out. Yes the drive way is a bit steep but was totally worth the cabin. We loved our weekend stay, it was beautiful, cozy, peaceful and perfect for our families. The pool table & the jacuzzi was a big hit. Being back to our reality makes me wish we book a longer stay.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de VrboOwner em 3 de mai. de 2024
Thanks for staying with us! Come back anytime!
Verificada

10/10 - Excelente

Saraliz C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

It exceeded our expectations!

This spacious and cozy cabin has everything and more. Better than the pictures, beautifully decorated inside and out. You can enjoy the indoors as well as the outdoors with all it has to offer. You get your own private hiking trail, hot tub, fire pit, etc. Grown-ups and kids had an amazing time. Thank you!
Hospedou-se por 2 diárias em fev. de 2023
Resposta de VrboOwner em 31 de mar. de 2023
Thanks so much for sharing your experience with us.
Verificada

10/10 - Excelente

Leslie S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful Home!

We loved our stay!! The cabin was as described in rental info. Very clean. Attention to detail for renters with closets, clothes storage and amenities. Bonus to find a gas grill for use. Location was amazing- 15 minutes to the park & Gatlinburg. Lots of steps- not a problem for us, but if you have difficulty climbing steps, this is not the place for you. We will rent this home again for future trips.
Hospedou-se por 6 diárias em out. de 2023
Resposta de VrboOwner em 14 de out. de 2023
Thank you for your feedback and thanks for staying with us!! Let's do it again soon.
Verificada

8/10 - Boa

Christian B.

Pontos positivos: Limpeza, check-in, comunicação e localização

Enjoyed stay

We did enjoy the cabin but it was a disappointment that we couldn't use the outdoor firepit and grill. The reason we felt we couldn't use was the grill hadn't been used in quite a while and needed to be brushed clean but there was no brush. The firepit was really close to the house and had no exterior lights for after dark. We partially chose this place because the description talked about having a firepit and grill.
Hospedou-se por 7 diárias em nov. de 2024
Resposta de VrboOwner em 7 de dez. de 2024
Thank you for staying with us! So sorry you felt like you couldn't use the grill. For future reference feel free to contact the office and we definitely would have brought a grill brush. Come back anytime!
Verificada

8/10 - Boa

Jeremy M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Overall, the cabin was a great stay. The only reason I'm giving it 4 out of 5 stars is because the bathrooms need a deep cleaning of the shower tiles, a good sweep/cleaning behind the claw tub, and a couple of the appliances were not fully functional. We still used them, but just an inconvenience. It also would've been nice if there was a note in the welcome binder about how to turn on the string lights. It was very dark when we got back in the evenings, and personally, I was afraid of stepping on something in the dark. We figured it out later on in our stay after messaging the host. Parking is a tad difficult with the steep incline. We loved the baby gates available on each of the staircases. It really helped with our 2 year old and keeping the 3 kids (2yo, 3yo, and 6yo) all contained in one area. The cabin itself was very family-friendly.
Hospedou-se por 6 diárias em ago. de 2025
Resposta de VrboOwner em 17 de dez. de 2025
Thank you for taking the time to share your feedback and for highlighting what you enjoyed about your stay. We’re so glad to hear you found the cabin family-friendly and that the baby gates were helpful for keeping the kids safe—that’s always great to hear. We appreciate your comments regarding the bathrooms and appliances and will be sharing this with our housekeeping and maintenance teams to ensure these items receive extra attention. Your suggestion about including instructions for the string lights in the welcome binder is also very helpful, and we’ll be sure to add that to make future arrivals more comfortable, especially after dark. We understand the parking and incline can take a bit of getting used to, and we appreciate you noting that for future guests. Thank you again for your thoughtful and balanced review. We hope to have the opportunity to host you and your family again in the future.
Verificada

8/10 - Boa

Rebecca S.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in

Check in

I emailed an hr and half prior to arrival and was told would receive door code shortly . We arrived at 430 check in was at 4 and it was almost 5 before we could reach anyone to get the door code. Overall the cabin was very nice had everything we needed. Location was nice for gatlinburg and pigeon forge. Be prepared for a steep driveway but our two cars did fine.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de VrboOwner em 11 de jun. de 2024
Check in time is after 4:00 p.m. EST. During peak seasons or inclement weather conditions, all units may not be ready promptly at 4, and your patience is always appreciated. Thanks for the review! Come back anytime!
Verificada

4/10 - Insatisfatório

Bridget M.

Pontos negativos: Limpeza, comunicação, localização e precisão do anúncio

1008 Powdermill Rd

We had a great visit. The house is located perfectly. The issues came with no working TVs. We purchased our own Rokus because it took two days for a maintenance man to come out. He came out and said he would need to get Roku/firestick. I explained that we had bought two and I could leave them if I would be reimbursed. He said someone would be contacting me. I never heard from anyone. Even after sending a message directly. The outside lights down stairs did not work it was completely dark and I actually rolled my ankle due to the lack of proper lighting. The rails for the staircase outside were loose. We had a great time but would have liked to had better response from the property management company.down st
Hospedou-se por 6 diárias em mar. de 2025
Resposta de VrboOwner em 5 de abr. de 2025
Thank you for your feedback! We’re so glad to hear you had a great visit and enjoyed the location of the house. We truly appreciate you bringing these concerns to our attention, as guest safety and comfort are our top priorities. We sincerely apologize for the inconveniences you experienced with the TVs, outdoor lighting, and staircase rails, as well as the delayed communication. We’re actively working to address these issues to ensure future guests have the best experience possible. We hope to have the opportunity to welcome you back in the future.
Verificada

6/10 - Razoável

Lisa E.

Pontos positivos: Check-in, comunicação e precisão do anúncio
Let’s talk about the most important thing you CAN’T see in these photos- the driveway. It’s a death trap. I have a AWD Yukon XL & I still thought we were going to die pulling up & down this driveway. And the spaces at the top aren’t big enough for a vehicle our size. The car tilted & we had trouble unpacking it. Thank god my vehicle is designed with anti-roll brakes when you take your foot off the brake. There is a gravel pad on a lower level but then you have to climb a STEEP portion of the driveway to get in & out of the house. If there was ANY ice or snow you’d be screwed. Backing down the drive to leave was terrifying. It’s cozy & mostly like the pictures on the interior. The main floor beds are comfortable. The queen upstairs is hard. Some of the lamps & ceiling fan lights don’t work. There are like 30 light switches & most of them are labeled but some of them don’t work. I had to switch off a power strip next to the bed to work 2 lights.Heat in the basement was confusing. No darts for the dart board. Outdoor lights were confusing. Second floor bathroom had a broken handle & sprayed water everywhere & then a pipe was broken & leaked water through the ceiling Into the master bedroom. After hours phone call operators are rude. Daytime people were great. They couldn’t repair the issue so we were out a bathroom. Garage door also broken. Asked for some type of compensation for the lack of some amenities. They offered me 15% back which I have yet to see on credit card.
Hospedou-se por 2 diárias em dez. de 2025
Resposta de VrboOwner em 29 de dez. de 2025
Thank you for taking the time to share your detailed feedback. We’re truly sorry for the challenges you experienced, particularly regarding the driveway, maintenance issues, and the inconvenience caused by the plumbing and garage door problems. We understand how stressful that must have been and apologize that it affected your stay. Your comments about lighting, amenities, and communication—especially after hours—have been noted. We also appreciate you acknowledging the comfort of the cabin and our daytime staff. Thank you again for your honesty, as it helps us improve for future guests and truly hope to be able to host you all again in the future for a better experience.
Verificada

4/10 - Insatisfatório

Morgan B.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Maintenance issues galore

Although the cabin was beautiful, clean, and in a perfect spot, customer service is what makes or breaks an experience. We had problems with the AC upon arrival, then the heat. We were unable to use any water for 18 hours because the septic was full and backed up into our showers! It took 18 hours to get someone there then we had to clean the sewage up when it got fixed! When it was resolved, no hot water, and NO ONE will call us back or speak with us about any compensation. We had two families that had to use the restroom either outside or on top of each others without flushing. No showers after hikes etc. Apparently the septic alarm went off before we got there stating it was full, and the repair company said the wires had been pulled so it would stop alarming. So this issue was in fact there before we even arrived. Meaning they knew about it and still let us stay without proper plumbing. We had 12 people including a couple babies. No one could bathe. We couldn’t wash any dishes. Every day a new maintenance problem surfaced and this company doesn’t care. Never use a cabin from Summit Cabin Rentals!
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 17 de abr. de 2023
Thank you for sharing your experience. I want you to know that we had no idea that the wires were pulled out. We had 3 different companies out there during your stay, which I thought was really good considering there is usually a wait list. I reached out to Morgan and spoke with her, to give her updates as I had them and she never once asked for compensation. I feel like I did everything within my power to fix the issue, I'm sorry you feel different.

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Anfitrião: Summit Cabin Rentals

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