6/10 - Razoável
Terri L.
6 de jan. de 2026
Pontos positivos: Limpeza, check-in, comunicação e localização
Nice house and neighborhood, but too many basic issues. We’ve been renting homes in Arizona for over 15 years, and unfortunately this was one of the more frustrating experiences. The house itself is cute, the living space is comfortable, beds are lovely, and the neighborhood is very nice, but the basics were simply not handled, and it made our stay far more stressful than it needed to be.The front door code didn’t work, and we had to scramble to get ahold of the host. However, he did grant us access an hour earlier than check-in.Once inside, we found that several lights and even the couches weren’t plugged in, and the cords didn’t reach the outlets. There were no extension cords provided and lights were there for esthetics? They didn’t actually plug in or have switches on them to work manually. The dishwasher didn’t work, the hot water in the house was lukewarm at best, and the kitchen ice machine directed us to use the garage freezer, which was frozen over and didn’t produce any ice. One of the TV's in main living room off kitchen didn't work and neither did fireplace.When asked to have the kitchen water looked at since we were washing dishes for 6 people every meal, it was gross and he had someone come by on our 4th day here. We had an issue with the spa not having any propane and I paid in advance for heating. It appeared the owner didn't want to heat so lots of back and forth on that. We were reimbursed for what we paid for spa.
Terri L.
Hospedou-se por 7 diárias em dez. de 2025
