Pros: The owners were very responsive when I contacted them any time before our stay and were fairly quick to respond when we thought we had left some items behind. The front living room looks like it has been painted recently, and is beautifully decorated. The property is in a beautiful location with amazing views.Cons: When we texted (twice) and called (left a message) the owners about debris in the hot tub and whether there was something that could be done about it, we never received a response. So, we did not get to use it. I have to say, the overall condition of the house itself is lacking care, maintenance and cleaning.There were holes in the floor of the sagging bathroom floor. The two large burners and the hood vent (which I also cleaned) above the stove weren't working. I went through before the rest of the family got there and wiped down the cobwebs on the walls and in the corners of each room. The cover to the septic tank is a huge hazard. The whole area is sunken down.We didn't see it when backing in next to it, and our tire nearly went off the edge.It is an accident waiting to happen. It should be well marked.I have to say, this property has HUGE POTENTIAL to be amazing if care and attention were taken with it. The items I mentioned, along with some repairs, a deep clean and carpet removed in the kitchen and bathroom would make this a perfect place to stay. Owners are VERY nice, and we would stay again if these details were remedied.