2/10 - Terrível
Kaylyn K.
4 de jun. de 2024
Pontos positivos: Localização
Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio
NOT as advertised. DIRTY! Avoid!
Anyone that stayed here after mid-March 2024 and had anything positive to say for cleanliness, you’re welcome. My sister and I only stayed one night and cut our trip short due to the fact that no one cleaned this condo between last booking and ours. Dishwasher full of dirty dishes, moldy shower curtain, dirty tub (mildew smell in master bathroom triggered asthma attack!), filthy floors, baseboards, walls…ripped comforter, nasty pilling on old sheets, no running hot water in hall bathroom, broken/chipped bathroom accessories/hardware, knobs broken off closet, disgusting film coated on washing machine agitator, left over food scraps in and around kitchen garbage can…I could sadly go on about lack of cleanliness and comfort. Pictures and video documented as proof.
Next to the disappointment of the condo itself (that we checked out of next morning), was the communication of the property manager. Unprofessional, aloof, delayed. Service recovery unacceptable especially for this type of rental market. It is clear that the owner has little if anything to do with this property. For all I know there were squatters at this place months before owner decided to rent out through a sketchy property management group. You get what you pay for and boy did I learn the hard way. This was the WORST rental I have stayed in, which is a shame in this beautiful community in prime location. Book family owned, with people who care as much about your comfort and experience as getting paid.
Kaylyn K.
Hospedou-se por 4 diárias em mar. de 2024
