Attractive Oceanfront King Room 5th Flr

Thank you for taking the time to share your feedback. We sincerely apologize that the condition of the unit did not meet your expectations. The issues you mentioned regarding the mattress, bedding, rug, ceiling paint, and coffee supplies are certainly not the experience we want our guests to have. We also understand how disruptive the A/C cycling and noise must have been, especially when trying to sleep. We will be reviewing these concerns with our housekeeping and maintenance teams so they can be addressed appropriately. We appreciate you bringing these issues to our attention, as your feedback helps us identify areas that need improvement. We’re sorry again that we fell short during your stay.

Thank you for taking the time to share such detailed feedback. We’re glad you enjoyed the Inn and property, found the staff friendly, and had a great weekend in such a convenient location. We also appreciate you noting the positive updates to the furniture. We’re sorry that the room itself did not meet the standards you expected. Your comments regarding the mattress, bathroom, dust buildup, walls, lamp shades, and ceiling are important, and we take these concerns seriously. We’ll share your feedback with our housekeeping and maintenance teams so these items can be addressed and the room receives the thorough cleaning and attention it needs. We appreciate your understanding of the challenges that come with a coastal environment, as well as your recommendation for some TLC. We’re glad you enjoyed your stay overall and hope to welcome you back next year!

Thank you for taking the time to leave us a 10-star rating we hope to see you again soon!