6/10 - Razoável
Missy M.
1 de jan. de 2026
Pontos positivos: Localização
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Upon arrival, we had trouble getting into the home, but that was quickly resolved, much appreciated. Once in, we continued to hear a loud beep coming from the main floor fire alarm. I notified the host who right away and they said someone would come out and fix the issue. I then discovered that there was not a bunk room that contained the video games as shown in the photos. I relayed that to the host, they said they would check into that and get back to us but after repeated requests I still never received an answer. This was very disappointing as we specifically rented this home, paying much more for this home than others in the area, partially due to that feature. We had shared pictures with our grandchildren, and they were very excited so when they showed up and there were no video games, they were disappointed. Also, there was a pool table but there was only one pool stick with no tip so the pool table was not playable either. No one showed up to fix the alarm, my husband disconnected it so we didn’t have to listen to the beep, but then we didn’t have a working fire alarm with 15 people in the house. Lightbulbs were out in the dining room, told hosts but no help was sent so we had to move lamps in there to eat in the evening. The home was only surface cleaned and the refrigerator, freezer, and inside the drawers and cupboards were dirty. The home had ample space and a great location, but for more than 2000 a night, did not meet our expectations.
Missy M.
Hospedou-se por 3 diárias em dez. de 2025
