Condomínio

Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle

Galeria de fotos de Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle

Fachada
Piscina
Área de estar
Área de estar
Cozinha privada

Avaliações

9,4 de 10, Hóspedes adoram
Entre as melhores avaliações de hóspedes nesta área
3 quartos3 banheirosAcomoda 8 pessoas147.0 m²

Comodidades populares

  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Secadora
  • Ar-condicionado
  • Academia

Explore a região

Confira no mapa
Steamboat Springs, CO
  • Place, Steamboat Ski Resort
    ‪5 min de caminhada‬
  • Place, Christie Peak Express
    ‪10 min de caminhada‬
  • Place, Wildhorse Gondola
    ‪12 min de caminhada‬
  • Airport, Steamboat Springs, Colorado (HDN-Yampa Valley)
    ‪36 min de carro‬

Quartos e camas

3 quartos (acomoda 8 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

3 camas de solteiro e 1 cama de casal

3 banheiros

Banheiro 1

Banheira · Vaso sanitário · Apenas chuveiro

Banheiro 2

Banheira ou chuveiro · Vaso sanitário

Banheiro 3

Banheira ou chuveiro · Vaso sanitário

Espaços

Deque ou pátio
Cozinha
Sacada
Espaço para refeições

Sobre esta propriedade

Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle

**There is an elevator modernization project going on at Bear Lodge from May 20, 2026 - July 1, 2026. The building is open for rentals, guests will just need to use the stairs to get to our 2nd floor location**

*Discounts for 7+ night stays

Discover the epitome of mountain comfort & convenience in Steamboat Springs, Colorado, at Bear Lodge 6210, brought to you by Vacation Rental Co.

Step into Serenity: Unwind in this spacious 3-bedroom, 3-bathroom condo adorned with rustic charm and modern comforts. Vaulted ceilings, exposed beams, and a cozy stone fireplace create the perfect atmosphere to relax after thrilling days on the slopes.

Culinary Delights Await: For food enthusiasts, the kitchen is well equipped with granite countertops, stainless steel appliances, and ample cabinet space. Whether enjoying breakfast at the bar or having dinner at the dining table with seating for eight, every meal is a memorable occasion.

Your Vacation Sanctuary: Indulge in relaxation in the master suite, featuring a plush king-size bed, a private en-suite bathroom with a jetted tub, and wall mounted HDTV. The secondary Suite offers a King sized bed & ensuite bathroom. The third bedroom has two bunks, one twin over twin & the other twin over full. For both rooms there is easy access to adjacent bathrooms, ensuring a peaceful night's sleep for all.

Resort Amenities: Trappeur's Crossing Resort offers an array of amenities, including heated outdoor pools, hot tubs, a fitness center, private ski lockers and an onsite spa for rejuvenation and pampering.

Convenient Access to Adventure: With complimentary shuttle service to the ski slopes and downtown Steamboat Springs in the winter, adventure is always within reach. During summer & off season months, the condo is within walking distance to the ski resort, multiple free bus stops & paved bike paths that will take you all over town.

Create Lasting Memories: Discover the pinnacle of mountain luxury at Bear Lodge 6210 and embark on an extraordinary journey in Steamboat Springs. Book your stay today and make memories to last a lifetime.


HOUSE ARRANGEMENT – No stairs to enter building. Unit on 2nd floor
Single level unit:
Living Area – Gas fireplace, HDTV
Deck Access off Living Area
Dining Area – Table for 8
Kitchen – 4 Burner gas stove, Fridge with water filter and ice maker
Bedroom #1 – King Bed, HDTV, Ensuite Bathroom #1 (jetted tub & stand alone shower)
Bedroom #2 – King Bed, HDTV, Ensuite Bathroom #2 (tub/shower combo)
Bedroom #3 – 2 Bunks (1 twin over twin, 1 twin over full), HDTV, Adjoining Bathroom #3 (tub/shower combo)
Washer/Dryer Closet

Location & Transportation:
-- Lifts: ½ mile from the ski area base. Flat walk.
-- Town: 3 miles from Downtown Steamboat
-- Very close to multiple pools & hot tubs within the complex
-- Bus stop: Trappeurs Crossing bus stop just in front of the building
-- Shuttle: Free on call shuttle during ski season
-- Trails: Hiking trails on Steamboat resort just ½ mile away

Arrival, Access, and Parking:
– Accessing the Property – No stairs to access property. Enter on ground level and take elevator up to 2nd floor. No stairs within the unit
– Parking – Reserved parking for 1 vehicle per reservation in the Bear Lodge parking garage. Additional parking available on a first come first serve basis. Not guaranteed.
– Please note: 4WD/AWD or vehicles with chains may be required to access this property when traveling during snow and winter weather conditions

Amenties - among other things, this condo/complex features:
-- 4 pools & 9 hot tubs
-- Sauna and day spa
-- Fitness Center
-- Private ski lockers
-- Air conditioning
-- Private washer/dryer
-- On call shuttle during ski season

LCSTR20231877

Minimum age to book: 28. All guests must be above 28 unless they are children of the booking party.

Cancellation policies for 30+ night rentals are custom per booking depending on length of stay.

A $3500 security deposit, midstay cleans, and a long term rental agreement are required for 30+ night stays. The number of midstay cleans is dependent on the length of stay. Approval required before booking. Please reach out prior to booking with any questions.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 28 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
Service animals only
default

Política para fumantes

Não é permitido fumar
NO SMOKING. NO PARTIES OR EVENTS - Zero tolerance policy for parties. $1000 fee if the police visit our home due to a neighborhood complaint.
Minimum age 25 years old for all party members. Familes with children under 25, please contact us for approval.
Guest must sign VRC rental agreement. Quiet hours ENFORCED. Security deposits are sometimes required.

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Número de registro da propriedade LCSTR20231877

Informações a área

Steamboat Springs

Com excelente localização em Steamboat Springs, este condomínio fica na zona rural e às margens de um rio. As belezas naturais da região estão ao seu alcance em Stagecoach State Park e Yampa River, enquanto que em Steamboat Art Museum e Tread of Pioneers Museum você pode saber mais sobre a cultura local. Quem quiser curtir um evento ou assistir a uma partida deve ficar atento à programação em The Tennis Center at Steamboat Springs ou em Romick Rodeo Arena. Curta a prática de esqui cross-country e a prática de snowboard na região ou confira outras atividades ao ar livre como patinação no gelo e passeios de moto de neve.
Mapa
Steamboat Springs, CO

Nos arredores

  • Steamboat Ski Resort - 5 min de caminhada - 0.5 km
  • Christie Peak Express - 10 min de caminhada - 0.9 km
  • Preview - 11 min de caminhada - 1.0 km
  • Wildhorse Gondola - 12 min de caminhada - 1.0 km
  • Yampa River - 13 min de caminhada - 1.2 km

Opções nos arredores

  • Aeroporto Yampa Valley (HDN) - 40 min de carro

Restaurantes

  • ‪Brick - ‬20 min de caminhada
  • ‪grand cafe - ‬11 min de caminhada
  • ‪Wild Plum - ‬4 min de caminhada
  • ‪Gondola Pub & Grill - ‬1 min de carro
  • ‪Saddles - ‬14 min de caminhada

Perguntas frequentes

Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle tem piscina?

Sim, esta propriedade tem uma piscina.

Quanto custa ficar em Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle?

A partir de 7 de abr. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle em 6 de jun. de 2026 começam a partir de R$ 1.336, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle?

Horário de check-out: 10h.

Onde fica Multiple Hot Tubs | Walk to Slopes | Free Winter Shuttle?

No rio, este condo fica a 2 km de Steamboat Ski Resort, Preview e The Tennis Center at Steamboat Springs. Yampa River e Christie Peak Express também ficam a 2 km.

Avaliações

9,4

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 38 de 48 avaliações
Nota 8 - Boa. 5 de 48 avaliações
Nota 6 - Ok. 3 de 48 avaliações
Nota 4 - Insatisfatória. 0 de 48 avaliações
Nota 2 - Terrível. 2 de 48 avaliações

9,8/10

Limpeza

8,6/10

Check-in

9,2/10

Comunicação

9,8/10

Localização

9,6/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Claudia S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Fun in the Boat

This is the second time we’ve stayed here and it was fabulous!!
Hospedou-se por 4 diárias em jul. de 2024
Resposta de VrboOwner em 11 de nov. de 2024
Repeat guests are the best kind of compliment!
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Moose Sightings

Have stayed in Bear Lodge many times. Great Location to catch the free bus and the restaurants near the Gondola.
Hospedou-se por 7 diárias em jul. de 2023
Verificada

10/10 - Excelente

Andrea G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Layout for Gathering

The size and layout of the kitchen, living and dining room was the best of any of our trips to Steamboat. Each space was large enough for everyone to be together, and many could easily be in the kitchen at once. Easy/walkable access to skiing, grocery and restaurants.
Hospedou-se por 4 diárias em mar. de 2024
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Bear Lodge

Great condo and amenities centrally located within a 10 minute walk to the gondola at Trappeurs Crossing. Clean, complete unit that has all the features necessary to enjoy your time in Steamboat.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de VrboOwner em 7 de set. de 2023
I'm so glad you enjoyed your stay! Thank you so much for sharing your experience with us and others. We love to hear this! We look forward to welcoming you back, should the mountains be calling your name! Wil & Grey Mountain Vacation Lodging
Verificada

10/10 - Excelente

bob r.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Exceeded expectations! We've been to steamboat before, first time at this complex. Loved the location - easy to get to everything and great amenities. Pools, hottubs, inside garage were all very nice. The unit is spacious, clean, very well equipped, and super comfortable. The cooling system works well - summer, high 80's and it was very chill inside.Best part is the deck, it looks out over the courtyard with pool and hottubs. No street noise, no cars, very quiet and private. Picture of view from deck. Walk to base Steamboat Square. Love this rental!
Hospedou-se por 4 diárias em jul. de 2025
Resposta de VrboOwner em 6 de ago. de 2025
Thank you so much for the fantastic review! We're thrilled to hear the home exceeded your expectations and that you enjoyed both the unit and the amenities. It’s great to know the cooling system kept you comfortable during those warm summer days, and we agree—the deck view is one of the best parts! We’d love to welcome you back next time you're in Steamboat
Verificada

10/10 - Excelente

Jessica H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great getaway

Beautiful property, nice to have access to hot tubs just steps from the building. Underground parking was appreciated in the snowy environs. Convenient shuttle to the ski resort. Key card access allowed flexibility for our group with different arrival/ departure times.
Hospedou-se por 4 diárias em jan. de 2023
Resposta de VrboOwner em 17 de mai. de 2023
Thank you for the positive review. We are glad to hear you enjoyed the location and amenities this property has to offer. It makes our team so happy to know that another guest had a great trip!
Verificada

10/10 - Excelente

Steve G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Steamboat ski vacation

The condo was fantastic in almost all regards. I highly recommend others wishing to have a great place to stay while skiing at Steamboat. Great location and facility. Only issue, though minor, was that the thermostat control of the property left the property a little too warm for our liking. Opening of windows and doors to cool the property was wasteful.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de VrboOwner em 23 de mar. de 2023
The condo and the building itself are really quite efficient, and the heat rarely needs to be kicked on. Keeping the fireplace off will help keep the temperature down, but we understand that some guests like to enjoy the fireplace for the sake of ambiance. If guests feel the condo is too warm, the thermostat should be turned off rather than down, as the building does not provide air conditioning in the winter months. Setting the thermostat to a lower temperature will only ensure that the heat continues to run. Opening the windows and doors for a minute to bring the temperature down is efficient and shouldn't take much time at all during the winter.
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful family vacation!

Our stay at Bear Lodge was lovely - start to finish! The unit was immaculate- kitchen had spices and some odds and ends. The underground parking makes it very easy to access the unit and our car was nice and cool. The balcony affords a nice treed view over the pool to the mountain. The property manager responded instantly with any questions. Our family, including a toddler and infant, enjoyed the roomy living area and the wonderful pool. The large dining table was perfect for large family dinners. Would definitely stay there again! Loved our stay!!
Hospedou-se por 7 diárias em ago. de 2023
Resposta de VrboOwner em 26 de set. de 2023
Hi there! Thank you so much for taking the time to write such a wonderful review, and for sharing your experience with others. We are so happy to hear that you enjoyed your stay. We hope that you look for us again should the mountains be calling your name. Best Regards, Wil & Grey Mountain Vacation Lodging
Verificada

10/10 - Excelente

Barbara A.

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

White Christmas 2022

The property and location wereperfect for my family and the shuttle service amazing. Over all a good experience. The condo had plenty of room for 6 adults. Upon check in there were a few things that went wrong like lock box not working, then keys didn't work, no T.V. or WiFi for 24 hours. After notifying proper people these things were handled immediately.
Hospedou-se por 7 diárias em dez. de 2022
Resposta de VrboOwner em 2 de fev. de 2023
We provide a 24-hour guest services phone number upon booking, and guests are encouraged to reach out to us if they have any questions or concerns before or during their stay. We were able to quickly resolve this guest's issues as soon as they were reported to us, which helped ensure a comfortable stay.
Verificada

6/10 - Razoável

Michael W.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in

Not well informed

Thermostat was broken which resulted in very uncomfortable conditions for all of us. Temperatures were so hot that we basically had to keep the doors open and fans blowing for the duration. When we complained we were told that it would be fixed, which it was not and to open the windows. The check in process was not what was described in the instructions.
Hospedou-se por 7 diárias em fev. de 2023
Resposta de VrboOwner em 21 de abr. de 2023
We worked with the owner as soon as this guest reported the thermostat issue to us, but we weren't able to schedule a technician during their stay. The thermostat has since been fixed. Regarding the check-in process, a key is left for this condo in a lockbox in the property's breezeway. The departing guests accidentally took the additional keys from the condo home with them, so this guest had to run over to the front desk across the street to pick up a few more keys.
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great property but very hot

The unit is beautiful and in great shape. Incredibly well appointed with all the space and ammenities we could possibly need. However, the building gets incredibly hot and you can’t control the heat or AC (there is no AC which is normal for mountain properties) from the unit. In the winter it’s probably not an issue but in spring time when the weather outside is more moderate, it can be difficult to cool the unit down. There isn’t a lot of cross ventilation so moving air throughout is difficult. That being said, the owners are aware and they provide instructions to try to mitigate as well as a lot of box fans to help. But it’s still difficult and we had to keep all doors and Windows open at night to keep the place comfortable. For a building with units in this price range (in terms of purchase) personally I would find that absolutely indefensible. Overall though, very clean, very well appointed, great location close to the mountain. The first night was a bit uncomfortable until we reallzed how much we would need to control the temp.
Hospedou-se por 4 diárias em abr. de 2021
Resposta de VrboOwner em 12 de ago. de 2021
This review needs clarification on the air conditioning. The building has a split system for heating and air conditioning, meaning it can only be one or the other. Because Steamboat has a history of late-season freezes in the spring, the management company needs to protect the building and pipes from freezing by keeping the heat on and usually can't switch over to air conditioning until mid-May. Thankfully, evenings and nights in the spring are very cool, which makes it easy to keep the condo cool as long as you close up the windows and blinds during the day. It should also be noted that if you leave the "air conditioner" on when it's not actually cooling, it will only continue to blow warm air into the condo making it hotter.
Verificada

8/10 - Boa

Bev T.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in

Property was great but I recommend the owners use a different management company.

We used this property in the summer, so proximity was not as important. The unit having 3 bedrooms/3 baths was perfect. The unit was nicely designed and decorated with wood floors and very large sitting area. The rooms were clean, however the items in the closets (including extra sheets/blankets) needed cleaning. Our only complaint was dealing with the mgmt company. I sent text with 45 min notice to mgmt company stating we were on our way. With poor reception, the reply was not rec'd until approaching the unit. When I called Matthew, the first thing he said was "didn't you get my message?" with a terse tone. Upon reaching the unit, we noticed there were no soap bars, only "quarter size" hand soap. I asked Matthew about the soap and he said they ordered a month ago and they should get in shortly. A better outcome would be to go to the store and get the supplies. To the owners: you could use some basics such as wine opener, cheese slicer and a better mgmt company.
Hospedou-se por 5 diárias em ago. de 2019
Resposta de VrboOwner em 24 de mar. de 2020
Without guest reviews we are unable to continue improving on our service so we thank guests for providing the feedback. We do want to clarify that the owner has a 'meet and greet' service which is provided by his housekeeper. We, SteamboatRBO, are the management company and handle most aspects of a guests rental process except for that handled by the housekeeping company. Had the guest alerted us that they were having issues checking in, we would have handled it right away. After seeing this review we spoke with the housekeeping company about the situation and they assured us that they didn't mean to have that tone and were very apologetic that it was taken that way. In the end, all the issues have been addressed and won't be issues in the future.
Verificada

6/10 - Razoável

MacKenzie H.

Good property, but sound travels between floors

The condo was nice - spacious, comfortable and well stocked. We found there to be a number of nice additions such as a step stool for kids in a bathroom and a good amount of toiletries and kitchen items such as spices, etc. We loved the close location of the pool and the nice, large deck. The only problem with the unit is that the hardwood floors cause sound to travel between the floors when people are walking. We understand that that's part of the deal and didn't worry about when we heard people above us, but the people below us were furious with us the entire trip, coming up to complain, banging on the ceiling incessantly, and even calling in a noise complaint for when we woke up earlier than usual to leave for a hike. I will say that the unit owners, when they contacted us about the complaint, were supportive and understanding of our frustration of the situation, but there was no real solution other than to tiptoe around the unit and yell at your kids to be quiet (when they aren't even really being loud), and who wants that for your 9 day vacation? That situation was the one really disappointing aspect of the stay, and that has more to do with the individuals below us than the property as a whole. Otherwise, the unit was nice and enjoyable.
Hospedou-se por 9 diárias em jul. de 2018
Resposta de VrboOwner em 24 de mar. de 2020
Thank you for your review. When this situation occurred, we did speak to the on site HOA management company, who confirmed that the people occupying the unit below were rental guests who voiced many other "unreasonable" complaints during their visit. While we do and will continue to ask our guests to remove shoes, ski boots, etc, upon entry, we think that this occasion was primarily a result of the guests below being overly sensitive. We also hope that future guests will love the look and feel of the beautiful solid hickory hardwood floors in this unit. They are quite nice!
Verificada

10/10 - Excelente

Annisa W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Communication was good as well as the location. You can walk to the base of the mountain or take the shuttle. The unit did get warm. We turned off the thermostat and opened the windows to cool it down.
Hospedou-se por 5 diárias em fev. de 2026
Resposta de VrboOwner em 15 de mar. de 2026
Thanks for the feedback! Glad you enjoyed the location and found it easy to get to the mountain. Good call opening the windows to cool things down mountain condos can warm up pretty quickly sometimes. Appreciate you staying with us!
Verificada

10/10 - Excelente

Cathy N.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Ski condo at Steamboat springs

The condo was very comfortable for our family. The living room was spacious enough for us to all have plenty of room. The kitchen had everything needed to prepare meals. The location was good and quickly-responding shuttles took us everywhere we wanted to go. We would definitely stay here again.
Hospedou-se por 4 diárias em jan. de 2024
De um site parceiro

10/10 - Excelente

Veronique C.

Family ski trip

Wonderful stay! Great, comfortable condo with nice amenities and close to the base area. Very pleasant and clean. Roomy and perfect for our family of 10!
De um site parceiro

8/10 - Boa

Emery U.

Very Good

The sink near the toilet drains really slow. This is the bathroom behind the stove wall. We love to grill but the deck was really dirty. We grilled anyway. I would think that prior to guests arriving, the deck area would have been cleaned up. I don't think it is the job of the guests to clean it up to enjoy it.
Verificada

10/10 - Excelente

Sasha N.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great family friendly stay

Wonderful location, well stocked kitchen for cooking and very comfortable. We did have an issue with the heater breaking during our stay, but we got quick assistance, and the staff was extremely friendly.
Hospedou-se por 3 diárias em out. de 2022
Verificada

8/10 - Boa

Karen F.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in

A nice property, and a few tweaks even better.

Lovely condo. A little hard to find. For those who cook, the kitchen lacked some basic items.
Hospedou-se por 12 diárias em jul. de 2022
Verificada

2/10 - Terrível

Nicole H.

Pontos positivos: Limpeza e localização
Pontos negativos: Check-in e comunicação

Check in Nightmare

After a nice long drive with 3 children we were excited to get checked into this condo. Upon arrival I followed all instructions given to me, but the key provided wouldn't work at any door. I went to the front desk, called 4 numbers listed on the instructions, but only one answered that was an answering service and didn't even know where I was staying. One guy doesn't even work there anymore, should probably remove his number. The on call person was supposed to get in touch with me... they didn't... so I had to call again. Long story short, it took about 4 hours for someone to resolve this issue and all the while it was as though I was a bother to most involved. Asking me to hurry back because they were there now.... ha! I had waited there for 2 hours before going to get my children some dinner, and when you finally get it figured out I'm supposed to hurry back for your convenience. Terrible treatment of the customer and there still wasn't a working key until the next morning at 10:00 so we couldn't leave. Will not stay again, nor will we stay anywhere managed by the same company.
Hospedou-se por 5 diárias em jun. de 2022
Resposta de VrboOwner em 26 de jul. de 2022
After a long drive, the last thing a guest wants is trouble with the arrival process. We completely get that. We hear from guests regularly on how nice it was to have a seamless arrival after their long travel day. That said, we understand how frustrating it is when it doesn’t go according to plan. As a result of this guest's experience we’ve switched our key system to use a more reliable type of key. There were a few problems with the programming of the key type used for this guest's stay and we wanted to make sure that wasn’t an issue moving forward. In this particular situation, the owner of our company personally went to the unit and waited for the guests to return from dinner to make sure they had no more issues accessing the property. We never want to bother guests on vacation too early in the morning so we sent an agent over to deliver more keys at 9am. Had the guest let us know they needed the keys earlier than that, we would have had no problem accommodating them. Some guests sleep in and some wake up early, we have no way of knowing what type of guest one is unless they let us know. Communication is key and we encourage guests to reach out with any and all concerns/comments. We are available 24/7 for our guests during and before their stay.
Verificada

10/10 - Excelente

Libby D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Family Ski Week

This was the perfect getaway- everything was so convenient!
Hospedou-se por 8 diárias em jan. de 2022
Verificada

8/10 - Boa

Stefani U.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in

Awesome condo but not great property managment

We loved this unit! Great location and beautiful. However, several hiccups with the property management company. Would not rent through this management company again.
Hospedou-se por 7 diárias em dez. de 2021
Resposta de VrboOwner em 25 de jan. de 2022
The property owners housekeeper died the week of this guests arrival. When she arrived several things were not perfect. Within 30 minutes our staff had the laundry bag removed, the clean dishwasher unloaded and the clean range grates back in place.
Verificada

10/10 - Excelente

Shannon D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family visit!!

My husband and I booked this place to go visit his son and wife. The rest of our adult kids joined us and this condo was extremely comfortable! We LOVED the location and the easy walk to The Wild Plum! We will be back!!
Hospedou-se por 4 diárias em out. de 2021
Verificada

10/10 - Excelente

Kathy O.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place

Wonderful condo, great location! Would definitely stay again! Only recommendation is the small king bedroom needs better lighting, perhaps a stand up lamp next to the bed.
Hospedou-se por 6 diárias em ago. de 2021
Verificada

10/10 - Excelente

Jeff F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Holiday weekend stay

Place was as described and we'll equipped. Check in and out was a smooth process. No issues with the home.
Hospedou-se por 3 diárias em mai. de 2021

Sobre o anfitrião

Anfitrião: Vacation Rental Co

Imagem do perfil do anfitrião

Idiomas:

Inglês, Italiano

Anfitrião Premium

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