Luxury Palermo Hollywood Studios w/ Amenities: Buenos Aires Best Neighborhood

Lorraine, thanks for staying with us and we're glad that you had a good time at our studios. The location is indeed perfect for exploring the city as you're very central to everything and also have a lot of shops and restaurants in walking distance. We're sorry to hear that you were surprised by some of the cultural differences when visiting Argentina. BBQ grills are never gas here! An Argentine asador (BBQ chef) would freak over using gas rather than coal. (The local markets all have charcoal for sale.) Sorry about the mosquitos; that weekend there was a rare weather phenomenon that brought an unusual lot to Buenos Aires. It was on the news and very rarely happens, which is probably why screens are pretty much non-existent here. I'm not aware of any of the doors not closing or coffee maker not working, but I'll get that checked to make sure. We include extra towels (from our normal 1 bath + 1 hand per person), linens and cleaning in our regular price for guests staying a week or more, but those staying for shorter periods can also have them at a small additional cost, as explained in our information package. As we state in our listing, these are our personal condo units that we rent inside a boutique hotel. We are not part of the hotel operations, and our rates are considerably lower. The guest you spoke to paid the much higher hotel rate and received the hotel amenities you mentioned. I'm pretty sure you came out ahead with the deal! Thanks again.