rental unit in Frisco, North Carolina, United States

Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, particularly the delay with check-in access and the communication challenges upon arrival. We understand how frustrating it can be to begin a vacation this way. Since your stay, we have reviewed our arrival procedures and communication protocols to help ensure guests receive prompt assistance and accurate access information. We have also addressed the housekeeping concerns you raised regarding linens, cleanliness, and property presentation with our local team. As is common in many areas of the Outer Banks, cellular service can be inconsistent depending on location and carrier. However, we recognize the importance of being accessible to our guests and are taking steps to improve communication and support during arrivals. We appreciate you bringing these concerns to our attention. Guest feedback helps us identify opportunities for improvement, and we are committed to providing a better experience for future guests.

Ryan, Thank you so much for your kind words. We are thrilled that you enjoyed your time with us at SeabreezeOBX. Hope to see you back soon! Heba and the Unpack at Beitak Team.