SPACIOUS 2 BR, 2 BA, GRANDE AT CANAL POINT - SO CLOSE TO BEACHES/BOARDS!

Thanks for the great feedback! We’re thrilled you enjoyed your stay, but we hear you on the strict HOA rules. We appreciate your patience with the community guidelines and are so glad your family had a good trip overall. Hope to host you again in the future! BHHS PenFed Realty

Thanks Afton for a great review! It's always a pleasure working with you.

Thank you so much for your honest feedback, and you are totally right—when you're heading to the beach, you should feel relaxed and excited, not like you're being bossed around. I sincerely apologize that our communications left you feeling that way. We always want to be transparent about what’s optional (like our linen service) and what's required outside of the booking platform (like the security deposit choices), but we hate to think that the paperwork cast a shadow over your trip. Our pre-arrival message—complete with the countdown excitement and the link to local recommendations—is truly meant to be a helpful guide to parking permits, check-in times, and packing lists. However, your feedback is a great reminder that tone is everything. We are going to review that messaging to make sure it reads like a warm welcome rather than a checklist of demands. To offer a little insight on the signs inside the condo, the property is located in a community with a strict HOA. They have specific regulations for rental guests, and we keep those posted purely to help our guests navigate the community smoothly and avoid any surprise penalties. We are so glad you thought the condo itself was great, and we truly appreciate you helping us improve the way we communicate. BHHS PenFed Realty