New Day, Gulf-front Retreat with Private Pool

Thanks for staying at New Day! Glad early access worked and the house felt welcoming on arrival. Delighted the pool, view, cleanliness, and location fit your group so well — sounds like a perfect family beach week. We’d love to host you again.

Thank you for sharing your experience, and we're genuinely sorry your stay fell short of the standard we hold ourselves to. You're right that the volume of issues you encountered — particularly a non-functioning oven for a guest with dietary medical needs, goes beyond what any family should have to manage on vacation, and we take that seriously. We do want to be transparent: several of the concerns you raised, including the pool, were reported during your stay and addressed by our team in real time. We wish the oven and other items had been caught in our pre-arrival inspection, and your feedback has prompted us to review our property checklist process. Regarding the refund, we made the best determination we could based on the information available and the remediation steps taken during your stay. We understand you feel that decision didn't fully reflect the impact, and we're sorry we weren't able to reach a resolution that felt right to you. The location you loved is exactly what we're proud to offer — and we'd welcome the opportunity to make this right with a future stay that reflects what Warren Beach Rentals is truly about.