Hickory Hideaways/Nelson Lake/Pontoon Rental/Dog Friendly/Sauna

Thank you for your feedback. This was our first review that was not five stars, and it was also the first time our cleaning team has ever assessed an additional cleaning charge due to the condition in which the property was left. We appreciate constructive feedback and have already addressed the loose deck boards that were mentioned. We also thoroughly tested the pontoon lighting after your stay and confirmed that it was operating properly. During your stay, we made every effort to respond promptly to your questions and concerns. However, after late-night messages regarding non-emergency matters became increasingly hostile, we concluded that further communication would not be productive. We remain committed to providing every guest with a clean, well-maintained property and responsive service, as reflected in our long history of five-star reviews.