4/10 - Insatisfatório
Susan D.
15 de ago. de 2021
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Not as expected.
We expected rustic. We did not expect the cottage to be dirty and in disrepair, ie. outlets not working, lights and windows broken, screen door broken letting bugs in. Only 1 fan for the entire place. Once we got past this and attempted to enjoy the lakefront area, I was confronted by one of the HOA members, who told me that the only allowance we had for the week was to launch provided watercraft. If a family member wished to sit/stand on the beach while others are out, THIS WAS NOT ALLOWED. Very unwelcoming and uncomfortable environment. The owner was unresponsive to my concerns and told me I could use other beaches in the area if we wanted to sit and look at the water. For the high premium that we paid, we expected to actually use the advertised facilities and not have to feel monitored by other members of the housing association. This was not a comfortable feeling. Especially as the complaining individual was also sitting on the beach, reading... doing the exact same thing he said we were not allowed to do. He stated this was only for 'owners'.... however the lease agreement for the week should have afforded us the same access (it actually states we need to keep the beach clean--why does it say that if we aren't allowed to use it?).... or at least have had those restrictions spelled out in the advertisement / agreement. Renter beware
Susan D.
Hospedou-se por 7 diárias em ago. de 2021
