Apartment a few steps from the Los Pocillos beach - Puerto del Carmen

Thanks a lot Jacqueline, I would be very happy to host you again!

Although I reported that the accommodation has been left by you in good conditions and there have been no particular problems during your holiday, I am very surprised and embittered about the review posted online. But overall I am very sorry for some false things described: then, I decided to reply, because of my excellent reputation based on many other previous reviews received. Regarding many things you have reported (for the first time during my long experience), I completely disagree, starting with the size of the apartment: it has a bedroom, open kitchen with living room, private outdoor terrace and bathroom as described on the website, therefore no one can expect anything more. Furthermore, it is located at about 350 meters from the sea in a mixed and quiet residential complex very different from a "holiday resort", frequented by residents and tourists of every nationality, being Lanzarote a Spanish island with international tourism and not a territory for the exclusive use and consumption of English people; if there weren’t English people, honestly this is not my problem and I doubt that in the world there are tourist facilities "only for English people" ... it would simply be discriminatory. The sofa is made for sitting and not for sleeping; for that there is the bed in the room, while the pillows were not stained, but in any case quickly replaced as you requested. The wardrobe door will be made smoother as soon as possible. In relation to the kitchen, it is absolutely new and completely equipped with all the necessary things, including all cutlery. Were you not satisfied with the existing tin opener or the strainer ?? In Lanzarote you can easily buy them for the price of 2 euros. The swimming pool is automatically cleaned every night. Perhaps, for your expectations, you should have chosen a resort or hotel of a higher price level ... only for English people.

Hi Hugo, thanks a lot for your review! If you decide to come back to Lanzarote, I will be very glad to host you and Marja again! Kind regards Michela

Thanks a lot for your great feedback. I would be very glad to host you again whenever you want.

Hi Gillian, just to clarify please note that you paid only 25 Euro for the initial and final cleaning plus one change of towels and linen during your stay. This is a complex of private apartments, not a hotel. Sorry if the wind broke the curtain of the terrace: now it is finally new and replaced. Sorry if the parking was occupied by vans, this is not our fault. Anyway in this street you can park everywhere. Wifi is usually perfect. The main gate is public and not private.

Mi impegno sempre per offrire un soggiorno curato e un’assistenza attenta. Per questo mi dispiace non sapere cosa avrebbe potuto rendere l’esperienza migliore. Ringrazio comunque per il soggiorno e terrò conto del feedback.