Casa inteira

Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa

Galeria de fotos de Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa

Quarto com duas camas, ventoinha no teto e arte decorativa na parede.
Quarto de hotel com varanda, televisão em penteadeira, duas camas e ventilador de teto.
Quarto com cama, penteadeira, ventilador de teto e vista para o oceano através de uma porta deslizante.
Quarto de hotel com uma cama grande, duas mesas de cabeceira com abajures, uma obra de arte floral emoldurada acima da cama e um porta-bandeja com flores na cama.
Quarto com uma cama grande, uma escrivaninha, uma cadeira, um baú de madeira e vista para o verde através de janelas amplas.

Avaliações

9,4 de 10
Extraordinária

Destaques

  • Conforto com espaço
    Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Nos arredores de Oneloa Beach
2 quartos3 banheirosAcomoda 6 pessoas

Comodidades populares

  • Sacada
  • Banheira de hidromassagem no local
  • Piscina
  • Brinquedos
  • Churrasqueira
  • Acesso à internet

Explore a região

Confira no mapa
Kapalua, HI
  • Place, Kapalua Resort
    ‪14 min de caminhada‬
  • Place, Kapalua Beach
    ‪1 min de carro‬
  • Place, Kapalua Coastal Trail
    ‪1 min de carro‬
  • Airport, Kapalua, Havaí (JHM-West Maui)
    ‪9 min de carro‬

Quartos e camas

2 quartos (acomoda 6 pessoas)

Quarto 1

2 camas de solteiro

Quarto 2

1 cama King

Sala de estar 1

1 sofá-cama casal

3 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Banheira · Vaso sanitário · Apenas chuveiro

Banheiro 3

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Varanda ou varanda coberta
Cozinha
Escritório
Sacada
Área de jantar separada
Número de salas de estar
Jardim
Espaço para refeições

Sobre esta propriedade

Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa

Maui Welcome you!
We welcome and need you to visit our beautiful island. Fun activities, restaurants and stores in this area are open. We thank you for your support of our beautiful island. Please feel free to send any questions.


Kapalua Ridge 711-13 is a stunningly beautiful remodeled Honolua Bay/Sunrise ocean view with more than 2200 square feet of space. Every detail has been thought out & executed with class & quality. This villa has two spacious bedrooms and three full baths for up to 6 guests. It is situated within the world class, prestigious Kapalua Resort on Maui’s northwest shore.

Ridge 711-13 is an exceptionally private villa located at the top of a quiet cul de sac in a tropical park like setting with unobstructed ocean/Honolua Bay/sunrise views from every room. The villa is a ground floor level floor plan with no stairs & is easy to access from the covered attached carport to the front door. We do not have AC, we have decorator fans in each room and rely on the lovely (we believe in green) natural Maui trade winds for our cooling. This charming retreat features an enormous wrap around lanai (Hawaiian for “patio”) large enough for a teak dining table for 6, comfy seating perfect for enjoying the soft Maui trade winds, sunrise over Honolua Bay & the green West Maui Mountains.

This tropical paradise villa is professionally decorated using colors from the outside – blues of the ocean, gray, turquoise, shades of brown, with splashes of reds, oranges. Furnishings are elegant and reflect the sophistication of today’s experienced travelers while remaining comfortable, homey & warm – a space perfect for family vacations, honeymooners, or guests of all ages. New carpeting and sliding doors in living room.

Kapalua Ridge 711-13 has two spacious bedrooms with a “secret” study tucked into the Master Bedroom suite with brand new California King, two twins beds in the second bedroom which may be made into a King. The Master Bedroom has a large private lanai. The living room has a new queen sofa sleeper. Three fabulous designed baths feature custom walk in showers & a large soaking tub in the Master. The well stocked Chef’s Kitchen is surrounded by granite counter tops, glass tile backsplash, & stainless steel appliances. There is a new washer/dryer within the villa for guests’ convenience. An over sized flat screen TV in the living room entertainment center with one each in the bedrooms rounds out the homey amenities of this delightful villa.

The Ridge at Kapalua sits in the heart of the resort on 21 acres. There are two heated pools with gas grills, dining tables, showers, soda machine & herb garden for our guests use. The Ridge is known for its well maintained & lush tropical landscaped grounds overflowing with ginger, hibiscus, palms, orchids, plumeria, Shower & banana trees.

*The time reserved by you is held special for your family vacation. Because most guests book well in advance cancellation policies are strict to Hawaii. We highly recommend Travel Insurance which is very affordable. It protects both guests and owners.
Check in is 4pm. Check out is 10am.

* Construction projects do occur and are possible nearby. We will inform you of any planned projects taking place in this building. Work must be done between 9am-5pm Monday through Friday with possible quiet work done on Saturdays.
Kapalua Shuttle Service was discontinued in 2025.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 21 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar
Quiet time between 9pm and 9am.

Informações importantes

O que você precisa saber

Número de registro da propriedade 420010320032, GE-211-315-5072-01, TA-211-315-5072-01
Propriedade nº 676106vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade não tem detectores de monóxido de carbono nem aparelhos a gás.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e trava de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Kapalua

Com excelente localização em Kapalua, esta vila fica perto de um campo de golfe e à beira-mar. Quem gosta de fazer compras vai se deliciar em Whalers Village. A região também oferece belas atrações naturais, como Napili Bay e Kapalua Beach. Quer ir a um evento ou assistir a uma partida durante a sua estadia? Consulte a programação de Lahaina Civic Center Tennis ou explore a noite em The Plantation House Restaurant. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e passeios de caiaque ou aventure-se com passeios a cavalo e caminhadas.
Mapa
Kapalua, HI

Nos arredores

  • Jean Michele Cousteau's Ambassadors of the Environment - 10 min de caminhada - 0.9 km
  • Kapalua Resort - 14 min de caminhada - 1.2 km
  • Kapalua Beach - 1 min de carro - 1.2 km
  • Kapalua Coastal Trail - 1 min de carro - 1.2 km
  • Napili Bay Beach - 1 min de carro - 1.2 km

Opções nos arredores

  • Aeroporto West Maui (JHM) - 13 min de carro

Restaurantes

  • ‪Honoapiilani Food Truck Park - ‬10 min de carro
  • ‪McDonald's - ‬7 min de carro
  • ‪Pizza Paradiso - ‬10 min de carro
  • ‪Papi’s Ohana - ‬10 min de carro
  • ‪Sea House Restaurant - ‬16 min de caminhada

Perguntas frequentes

Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa tem piscina?

Sim, esta propriedade tem uma piscina.

Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa ?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa ?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa ?

Horário de check-out: 10h.

Onde fica Come to Maui- Beautiful 2BD/3BA OceanView Kapalua Ridge Villa ?

Em Kapalua, esta vila para golfe fica a 2 km de Oneloa Beach, Napili Bay e Kapalua Beach. Makaluapuna Point e Jean Michele Cousteau's Ambassadors of the Environment também ficam a 15 minutos.

Avaliações

9,4

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 49 de 59 avaliações
Nota 8 - Boa. 5 de 59 avaliações
Nota 6 - Ok. 3 de 59 avaliações
Nota 4 - Insatisfatória. 1 de 59 avaliações
Nota 2 - Terrível. 1 de 59 avaliações

9,4/10

Limpeza

9,6/10

Check-in

9,4/10

Comunicação

9,8/10

Localização

9,6/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
great time. 2 year old loved it. plenty of great walks around the house and a short walk to the beach.
Hospedou-se por 8 diárias em set. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful amazing views, well worth the money
Hospedou-se por 7 diárias em ago. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Despite coming during the massive storm, the place still made this trip extra memorable. The views are impressive. The place was spacious. Great management as well. Mahalo.
Hospedou-se por 5 diárias em mar. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful views

Great place
Hospedou-se por 7 diárias em jan. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family vacation

Was perfect location and everything was great! The view was incredible!
Hospedou-se por 6 diárias em jan. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Better than expected - both the dwelling and the neighborhood & location.
Hospedou-se por 5 diárias em mai. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love this condo!

The location and views are lovely and quiet, the unit is very well decorated and comfortably furnished. This is our 4th time staying here and it is always just wonderful.
Hospedou-se por 14 diárias em mai. de 2021
Resposta de VrboOwner em 29 de ago. de 2023
We welcome you back anytime. Aloha!
Avaliação verificada

10/10 - Excelente

Beautiful property in a terrific location

We were super pleased with our last minute booking. This property has everything your family will need. We enjoyed the location of the home as well. Would definitely book the property again.
Hospedou-se por 5 diárias em abr. de 2019
Resposta de VrboOwner em 29 de ago. de 2023
Aloha and mahalo for your review. We would love to have you back again. Best regards!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Always a pleasure

It was another lovely stay. We just wish we could have stayed longer!
Hospedou-se por 15 diárias em mai. de 2023
Resposta de VrboOwner em 21 de fev. de 2024
Mahalo for staying with us Liz. We hope you return soon and stay longer! You are always welcome. Aloha and mahalo, Kim Marie
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Can't wait to go back!

This is a beautiful unit. Perfectly located with amazing views. The condo was very clean and well stocked.
Hospedou-se por 8 diárias em fev. de 2020
Resposta de VrboOwner em 29 de ago. de 2023
We loved hosting you and welcome you back anytime! Aloha!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

A little piece of Paradise

Comfortable, updated condo with amazing views of the Kapaulua golf course AND the ocean! Great location, easy to walk or drive to everything you need for an amazing vacation in Maui.
Hospedou-se por 6 diárias em out. de 2019
Resposta de VrboOwner em 29 de ago. de 2023
We loved hosting you. We welcome you back anytime. Aloha!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful home in a perfect location

Couldn't have asked for a better property in a perfect location. This is our second time staying at this property, and won't be our last. The property is in wonderful condition, and super convenient layout.
Hospedou-se por 7 diárias em mar. de 2021
Resposta de VrboOwner em 29 de ago. de 2023
We loved hosting you. We welcome you back anytime. Aloha!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Breathtaking!

This property was perfect from the furniture to the views to the location! Couldn’t have been better.
Hospedou-se por 5 diárias em abr. de 2023
Resposta de VrboOwner em 21 de fev. de 2024
We love that you had a wonderful stay! We hope you keep us in mind for next visit. You are always welcome! Aloha, Kim Marie
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

thoughts

Well located. Well furnished and maintained
Hospedou-se por 7 diárias em nov. de 2023
Resposta de VrboOwner em 6 de abr. de 2024
We loved hosting you Scott. Thank you for coming and for your support of Maui. We appreciate you!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Favorite place to stay on Maui!!

This was our second stay at this property and it was just as wonderful as our first!!! We love it. The location and views are fantastic, the condo is beautifully decorated. Convenient to everything in Kapalua. And Kim Marie couldn't be more helpful and kind. We very much hope to return in the future!!
Hospedou-se por 10 diárias em jul. de 2023
Resposta de VrboOwner em 21 de fev. de 2024
We loved hosting you Susan. We hope you return soon. Thank you for supporting Maui and our vacation home! Aloha, and mahalo, Kim Marie
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Lovely stay in Kapalua

We so enjoyed our week at the Ridge at Kapalua. The condo was spacious, beautifully decorated and comfortable. It was wonderful having such a a lovely big unit with three bathrooms. We walked everywhere locally - the Honolua store for morning coffee, and local beaches for sun and snorkeling. Perfect spot to relax and unwind!
Hospedou-se por 8 diárias em abr. de 2022
Resposta de VrboOwner em 29 de ago. de 2023
We welcome you back anytime. Aloha!
Avaliação verificada

10/10 - Excelente

Perfect place for our family!

We had such a lovely time at this terrific condo. The property had everything we needed for a memorable vacation. The owner was very hospitable. The views for the deck are incredible. The unit is clean and beautifully decorated. The location within walking distance or a shuttle ride to three of Maui's beaches and the Ritz Carlton was unbeatable. Thank you so much!
Hospedou-se por 8 diárias em jul. de 2018
Resposta de VrboOwner em 29 de ago. de 2023
So glad you all enjoyed your stay. We loved having you. Come again!
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza
Beautiful view and good responsive management. When we arrived it was not cleaned but they were quick to respond and waived cleaning fee. The unit is spacious with beautiful ocean views but there was no AC and it has a bug problem and should be fumigated. The kitchen and bathrooms have been updated the TV has no live steam option in family room but did have it in the bedrooms which was nice. The local mgmt was very helpful bringing over extra hangers and responsive to our needs. We love the location and would like to return to this area in the future
Hospedou-se por 8 diárias em ago. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Breathtaking views and spacious

Love this spacious villa with incredible views and lanais off of every room. The main lanai wraps around the outer sides of the living room and dining room. The luscious tropical views are what you imagine Hawaii to be in your dreams. You could live in the two larger bathrooms! Everything you need is provided; linens, kitchen etc.. The home is located in a quiet private neighborhood along the golf course and within walking distance to a beautiful beach. Both pools are just a couple minutes walk as well. Shuttling around the Kapalua neighborhood is a nice convenience too.
Hospedou-se por 1 diária em abr. de 2023
Resposta de VrboOwner em 21 de fev. de 2024
We are thrilled that you enjoyed your stay. Thank you so much for your support! Aloha!
Avaliação verificada

10/10 - Excelente

Wonderful Condominium with a Million Dollar View!

This condominium was excellent for a family of 6! Very nicely decorated, two large bedrooms and 3 baths! lots of space so you are not stepping over each other and the view from the huge lanai is absolutely incredible. It has large table that everyone could have dinner at - including additional family members that were over for Thanksgiving Dinner! Furthermore, the beds were comfortable, and there was extra bedding for the pull-out couch in the living room. Our host was excellent - she sent information ahead of time, checked in to see how we were doing and was gracious enough to allow for a late check out (since there was no one coming immediately behind us). Furthermore, the Kapalua resort is absolutely beautiful; there are three beaches within walking distance and the coastline is breath taking. I would absolutely recommend this location and would stay here again.
Hospedou-se por 6 diárias em nov. de 2018
Resposta de VrboOwner em 29 de ago. de 2023
Thank you so much for the feedback. I am so glad you enjoyed our slice of paradise. Please come again!
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza e localização
Pontos negativos: Check-in, comunicação e precisão do anúncio

Ok

The people renting are using old information and old contacts took us a while to actually get the right information to get into the property. Bed was not very comfortable
Hospedou-se por 3 diárias em ago. de 2021
Resposta de VrboOwner em 29 de ago. de 2023
Aloha, We are not sure what you are referring to since we use the same contract given on Vrbo for many years. The bed is brand new. We truly care and do our best to make it a wonderful experience for our guests. Best regards!
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family wedding

Overall our stay was nice. They were only a couple of small draw backs. There is a wedding chapel nearby. The party can be heard well into the night. Weddings are very popular in this area. It clearly states in the listing that the condo does not have air conditioning so this one is on me. It can be very warm and humid. I under estimated this. We visited in March. I cannot imagine staying there in the summer months. The condo has everything that you will need for your stay. The pools on the property were well maintained. Hope that you enjoy hearing the roosters crow. There are several in the area.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de VrboOwner em 21 de fev. de 2024
Aloha Michele, Thank you for staying with us and giving us your feedback. This is typically a quiet area which most returning guests in to this area enjoy. I apologize for the wedding party but am happy that you were able to enjoy yours. They can be very festive and joyful. Roosters do come and go here on Maui. The tradewinds are typically enough to keep the villa cool especially in this area which stays on the cooler side. Temperature is a personal preference especially if used to being in air conditioning on a regular basis. I do thank you for your feedback. It helps future guests to make the right choice for their family. Aloha and mahalo!
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação e localização

Spacious, pretty, but needs some updates

My first impression of the unit was that it had a great view and was very spacious. Our family enjoyed our own spaces and the location. There were some things that I’ll list below that were great and could be improved upon:Pros: very spacious, 2 huge bathrooms (one smaller), lots of windows, balconies, plenty of sitting areas, washer/dryer (although it broke down), pretty green view with peak of ocean and lots of birds, well designed. Cons: very stingy on towels and supplies, very uncomfortable pillows and bedding, says ‘fully stocked’ kitchen but that is not true at all, no AC, cockroach issue, rugs were dingy and sandy, washer was told to be ‘new’ but it sprung a leak and the inside basket was falling apart. Both beach chairs had busted out zippers, there are two fans in our room, one was broken. It is clear it is a very nice unit or use to be. it just really desperately needs a refresh. I doubt the owners actually use this space because of how desperately it needs a refresh.
Hospedou-se por 7 diárias em mar. de 2025
Avaliação verificada

2/10 - Terrível

Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Bugs, bugs, and more bugs

The Kapula properties are fine, but this particular first story unit is under constant attach from bugs. We had to remove 20-30 worms each day from crawling up the walls and on the carpet. At last once a day a huge cockroach would run across the living room, eventually dying somewhere, presumable from bug spray. Also mounds of centipedes were continuously crawling in to the middle of the floor. It was pretty awful experience. Secondly, even though beaches are close by, its a straight uphill walk back to the unit, and parking lots only have a few spaces and are always full. The view from the unit is okay... the rest of the units in the area have a much nicer ocean view. I would certainly not stay here again.
Hospedou-se por 8 diárias em jul. de 2022
Resposta de VrboOwner em 29 de ago. de 2023
Aloha, I am very sorry that you felt compelled to leave a review like this. I could only be because we did not discount you. At no time whatsoever did you report any pest problem or we would be happy to assist. Kapalua Ridge Villas is a prestigious and professional AOAO management that does regular pest control service. The guest stays right after yours have been fortunately wonderful without complaints. It is very disappointing and disturbing to receive a review such as yours. I allowed an early check in and access for baby furniture to be delivered. I would think with a child and any pest issues that you would have called for assistance immediately. The only complaint was about noise preventing your child from being able to nap. This condo has an assigned parking stall. There are extra stalls across each building for additional guest parking. We are Premiere Hosts. Guests comfort has always been important to us. I’m sure that other reviews and our status with VRBO will speak for itself.. We are very sorry that your stay was less than perfect. Best regards and aloha!
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Rocky start, great stay

We stayed at this condo for our final week in Maui, after spending time elsewhere on the island. Overall the unit itself, the location and of course the weather, were all great. The condo itself is as described and pictured in the listing, with comfortable beds, ample space, and nicely appointed rooms. The condo has a beautiful view over the Kapalua Bay Golf Course with The Ritz Carlton as a backdrop, and the ocean off to the left. Though there wasn't a direct sunset view from this unit (we visited in mid-January), the after-glow and moonrise was fantastic. A word of notice though is for those looking to utilize the kitchen, while it is fairly well equipped with kitchen implements and tools, it has no 'basics' (IE salt, pepper, spices, etc.). While there were piles of basket coffee filters, the coffee maker requires a cone filter, which was not provided. While the stay itself was wonderful, the entire trip was overcast by the unfortunate interactions we had with the managers/hosts of the property prior to our arrival. As the COVID-19 pandemic continued to unfold during this time, the Canadian government issued a Travel Advisory, informing all Canadians that non-essential travel should be avoided at all costs. As such, we reached out to the property managers to see about some leniency in their cancellation policy (this travel advisory was put in place after the final deadline for cancellation and a partial refund was offered). After reaching out to the property managers, we were informed in a very unhospitable manner that there would be no considerations for Federally mandated travel advisories, and that we knew the risks when making the booking in summer 2020. While there are many layers to this situation, the manner in which we were spoken to, and the lack of compassion and kindness was completely off-putting. Working in the hospitality industry is a challenging experience at times, however it does not negate the norms of social kindness, courtesy and consideration expected from any establishment, especially paying the rates we were. Our options were to either forfeit our fully paid for condo (nearly $7,000.00 CAD), or take the risk and make the trip. Clearly we decided to take the risk, disregard a Federally mandated travel order and go ahead with our trip as planned. While we are glad we did, the abrupt and unsympathetic communications with the property managers was completely uncalled for and could have been handled in a more profes
Hospedou-se por 7 diárias em jan. de 2022
Resposta de VrboOwner em 29 de ago. de 2023
Aloha, We are truly sorry that you view this in a negative light. My response in writing since we never spoke was that we did not receive sufficient notice for a fully refunded stay. Also that travel insurance which we always recommend especially during pandemic times was offered at the time of booking. Written messages could come across as unsympathetic and we do apologize for this We are a Premier Host and value our guests. We would be happy to deliver filters and dry basis spices. Best regards.

Sobre o anfitrião

Anfitrião: Matt and Bridget are owners. Kim Marie for reservations while on island.

Imagem do perfil do anfitrião

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