Elevador de barco e cabana Tiki no canal - piscina de água salgada, banheira de hidromassagem e caiaques - Aceita pets - Villa Aleena

We're so happy to hear that you enjoyed your stay! We hope to have you again when you're in the area.

Thank you so much for sharing your experience! We're so happy to hear that you enjoyed your stay at Villa Aleena.

We're so happy you enjoyed Villa Aleena! Thanks for taking the time to share your experience with us.

Thanks so much for taking the time to share your experience! We're thrilled that you enjoyed your stay.

Thank you for your feedback, because it is very important to us. We will follow up with the owner regarding getting more life jackets for the kayaks. Regarding the pool maintenance schedule, while they let us know what day they should be out, the schedule changes and so it is hard to inform tenants exactly when to expect them. We will take that into consideration for future guests. We are thrilled that you enjoyed your time!

Thank you for taking the time to share your experience with us. We are happy to hear that your concerns were addressed quickly! We're sorry to hear that you were unable to operate the hot tub during your stay. We followed up with the property manager who let us know that the hot tub is functioning properly, so we're not sure why it did not work for you. We're happy that you enjoyed your stay and we hope to see you again the next time you stay in Cape Coral!

Thank you for your feedback - It's extremely important to us! We are sorry to hear that you were not able to use the pool cover due to the pieces falling off of it. We have reported this to the property manager and owner so they can address it for future guests. We are thrilled that you enjoyed your stay, and we hope to see you again when you're in Cape Coral!

Firstly, we would like to thank you for taking the time to share your experience about your stay. We take guest feedback seriously. We are sorry to hear about the issues you had while you were here. Upon following up with the property manager, he let us know that the garage door would not open due to the fact that someone had pulled the cord for the automatic opener, which took the garage off the track. It is fully functional now and you are able to take the kayaks to the canal through the backyard. Mattresses are a hard amenity to cater to everyone, as they are such a personal preference. We have passed on your feedback to the owner. We were unable to locate the garage door remote that was at the property previously, which is why the replacement was deducted from your security deposit. We are thrilled to hear that you thought the property was great and we hope you were still able to enjoy your stay.

Thank you for your feedback, because it is very important to us. We are sorry that you experienced these issues during your stay. It is unfortunate that the pool was in bad condition when you arrived, as we were told it had been serviced earlier in the week. We have since followed up with the owner's pool company to ensure that they are keeping a closer eye on the status for the future. We were unaware that the TV on the lanai did not work correctly, and once you informed us after you departed, we informed the property manager immediately so he could address the issue. We have confirmed that the bed in the third guest bedroom is a queen, not a full. Please know that when you contacted us after you left to report all of these items, we contacted the owner immediately, who agreed to offer you a partial refund for your frustrations during your stay, and because of the pool and spa issues, we have waived any electric overage so you would not be charged.

Thank you so much for sharing your experience with us! We are thrilled to hear that you enjoyed your time. We appreciate your constructive feedback about some of the items you noticed while you were there. We are following up with the owner to make sure they take care of these things for future guests. Thanks again for your review!