Esta propriedade conta com boas avaliações por parte de famílias.
Piscina externa
Propriedades com piscina externa são uma raridade na área.
Descubra os pontos de referência nos arredores
A poucos passos de Princeville Center
3 quartos3 banheirosAcomoda 6 pessoas
Comodidades populares
Piscina externa
Banheira de hidromassagem no local
Estacionamento em garagem disponível
Cozinha
Lava-roupa
Churrasqueira
Explore a região
Princeville, HI
Princeville Makai Golf Club
Place, Princeville Makai Golf Club
1 min de caminhada
Princeville Center
Place, Princeville Center
19 min de caminhada
Hideaways Beach
Place, Hideaways Beach
5 min de carro
Lihue, Havaí (LIH)
Airport, Lihue, Havaí (LIH)
49 min de carro
Quartos e camas
3 quartos (acomoda 6 pessoas)
Quarto 1
1 cama Queen
Quarto 2
1 cama King
Quarto 3
1 cama Queen
3 banheiros
Banheiro 1
Vaso sanitário · Apenas chuveiro
Banheiro 2
Vaso sanitário · Apenas chuveiro
Banheiro 3
Banheira · Vaso sanitário · Apenas chuveiro
Espaços
Deque ou pátio
Varanda ou varanda coberta
Cozinha
Área de jantar separada
Área de recreação externa
Jardim
Espaço para refeições
Sobre esta propriedade
Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi
Panoramic Princeville Golf Course View - Peaceful and Quiet
We now have 1 Gigabit (1000 Mbps) Fiber Broadband Internet Speed
Welcome! to our newly renovated spacious 3 bedroom, 3 bathroom Villa located on a prestigious Princeville Golf course. This is one of the few exclusive homes in Princeville adjacent to the golf course with breathtaking panoramic views and direct access from the downstairs Lanais for a beautiful evening or early morning stroll. The high vaulted ceilings, open floor plan and large windows make the villa a perfect place for group/family or a romantic size for couples. With unparalleled views of the golf course, mountains, and waterfalls you will be transported to the tranquility of your own private paradise.
Our exquisite villa is nestled within a private, gated community alongside the lush fairways of the Princeville Golf Course, offering breathtaking panoramic views. The villa's high vaulted ceilings, open floor plan, and expansive windows make it ideal for groups, families, or a romantic retreat for couples. With sweeping vistas of the golf course, majestic mountains, and cascading waterfalls, you'll be transported to your own private paradise.
Located on the stunning North Shore of Kauai, our villa is part of the premier estates on the island, offering convenient access to the most beautiful beaches, Hawaii's top golf course, the picturesque sunset cocktail spot at The 1 Hotel Princeville, exceptional dining options, and shopping centers. Moreover, our villa is conveniently located across from the Golf Club shop, allowing you to carry your golf clubs without incurring parking fees. Depending on the season and day, you may even have the chance to spot whales from a scenic vantage point. Why not spend a day playing golf at Hawaii's premier golf course and then take a leisurely stroll to witness the magnificent sunset each evening?
Boasting almost 2000sq feet of impeccably designed Hawaiian interior, elegant furnishings, and a pristine pool area, our villa provides the luxury of a high-end hotel at an affordable price.
As a newly established private gated community with an onsite manager, you can rest assured that all amenities, including the pool, Jacuzzi, and BBQ (shared), are meticulously maintained daily. The owners use the house as their second home, ensuring it's always kept to the high standards of cleanliness and stocked with fresh supplies.
The villa features two master suites on the ground floor and one bedroom upstairs, each elegantly appointed with black granite in the bathrooms. One of the master en-suite bathrooms includes a bathtub, while the other two have shower facilities. There's one King-sized bed and two Queen-sized beds, with the upstairs bedroom slightly smaller than the downstairs master suites.
Enjoy romantic breakfasts and dinners on the private lanai upstairs, overlooking the golf course, and unwind in the evenings in front of the large flat-screen TV.
For business travelers who wish to stay connected during their vacation, we offer Wireless High-Speed DSL Internet throughout the house.
We have a very large ice maker in the freezer, and our large fridge is relatively new, only 3 years old.
Each bedroom has large ceiling fans, and in the living room. We provide two small desk fans in the villa that guests can move to different rooms as needed. These fans are not listed as amenities; they are offered as a gesture of hospitality to ensure guests' comfort and safety.
Most houses and units in VOK do not have A/C, as we are located on the golf course and enjoy full winds throughout the area. Policies: Strictly no smoking, no shoes, no Pets of any kind, no Surf Board and no party. Smoking of any kind is not allowed anywhere in the condo premises, not inside, not in patio, not in parking lot. However, you can smoke on the public path outside complex. Please treat the home and complex with respect and care.
Booking & Payment - Easy and Simple
The full payment depends on the period and how far in advance you need to book the Villa. We kindly ask for the valid photo ID of the primary traveler for Advance Check-In and emergency purposes before your stay, including your address through VRBO.
We will also require you to sign up for the $59 damage protection through VRBO. A refundable deposit of $300 will be required in addition to the rental fee. This deposit will be returned to you upon the satisfactory inspection of the property after your stay. We will share the welcome instructions and code with you once we have your details before your stay.
We are not offering any special discounts or house exchanges.
We will also contact after booking online and confirm our rental agreement/guest's details to be accepted via VRBO communication.
Supplies provided include:- Full kitchen supplies - 1 kitchen roll / kitchen sponge - 2 rolls of toilet paper per bathroom - 1 hand soap per bathroom - A small pack of Welcome detergent for the washer and dishwasher.
Additional supplies can be requested in advance for an extra charge.
we do not provide a baby crib. There are some beach items left by previous guests or by owner that you are welcome to use. If you require additional equipment, there are rental shops in Princeville, and for insurance purposes, you’ll need to make arrangements with them directly. I’d be happy to provide you with a full list from Google.
**Resort Features** - Private gated community - Swimming pool and spa - Daily maid service available for an additional charge - Check-in: 3:30 pm, check-out 10:00 am (Guest may request late check out 2pm and pay for a half-day rate for the final day) - 2nd Parking is also Free (Please check the availability and book in advance)
Additional cleaning fee will be apply for a stay of over 2 weeks & long stay
Cancellation is not accepted after the initial booking unless replacement guests can be found. However, we are willing to change dates with 3-5 months' notice, depending on the length of your booking.
We (the owners) do not take any credit card details from you as you are booking through the VRBO site.
We do not accept third-party bookings. Bookings must have a matching name, a copy of your ID, and credit card details submitted to VRBO. If it's discovered that a booking was made on behalf of a third party, we reserve the right to cancel the reservation.
Insects: We do pest control but Kaua'i is a tropical Island ~ although every effort is made to keep insects out an occasional insect (harmless Gecko, Mosquito or Beatle etc) may make its way inside. Kaua'i has no dangerous or poisonous insects. . To prevent this, ensure screen doors are always closed, and dispose of your kitchen waste in the trash daily.
The Guest agrees to maintain confidentiality, refraining from disclosing any information about the Owner's identity, principals, or those occupying the Property. This includes details about personal lives, habits, security measures, or any other business or personal affairs. The Guest commits not to post or share pictures of the Premises online or disclose the Agreement's terms or Owner's identity, unless required in an emergency or by law. Any breach of this provision will result in irreparable harm to the Owner, entitling them to injunctive relief in addition to other legal remedies.
We make every effort to ensure a pleasant stay, but occasional issues may arise, including with the swimming pool and jacuzzi. Our sincere apologies for any inconvenience caused by maintenance problems during your stay. Regrettably, refunds cannot be provided.
And Mahalo values team respect. Our team is here to ensure your best holiday experience. Zero tolerance for verbal or physical abuse towards our team.
*****Owner's Contact*****
1-800-917-6301 We operate communications through VRBO and your registered email address with VRBO for your booking. We will respond immediately.
Hawaii TA Tax ID: TA-053-550-6944-01 Registration number: 540060010003
Kindly provide the primary traveler’s valid photo ID and address to ensure a smooth check-in, emergency and for safety purposes.
Informações importantes
O que você precisa saber
Número de registro da propriedade GE-053-550-6944-01, TA-053-550-6944-01, 540060010003
Propriedade nº 75915vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de cr édito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Princeville
Com excelente localização em Princeville, esta vila fica perto de um campo de golfe e às margens de um lago. Para admirar as belezas naturais, visite Anini Beach e Hanalei Bay. Princeville Botanical Gardens e Kauai Mini Golf também valem a visita. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e passeios de caiaque ou aventure-se com passeios a cavalo e caminhadas.
Princeville Makai Golf Club - 1 min de caminhada - 0.0 km
Princeville Center - 19 min de caminhada - 1.6 km
Mirante de Hanalei Valley - 2 min de carro - 1.5 km
Sealodge Beach - 4 min de carro - 2.7 km
Hideaways Beach - 5 min de carro - 3.4 km
Opções nos arredores
Aeroporto de Lihue (LIH) - 49 min de carro
Restaurantes
Hanalei Poke - 7 min de carro
Wishing Well Shave Ice - 6 min de carro
Wishing Well Coffee & Tea - 6 min de carro
Tahiti Nui - 7 min de carro
Kalypso Island Bar & Grill - 7 min de carro
Perguntas frequentes
Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi tem piscina?
Sim, esta propriedade conta com uma piscina externa.
Quanto custa ficar em Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi?
A partir de 5 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi em 6 de set. de 2026 começam a partir de R$ 1.396, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi?
Horário de início do check-in: 15h30.
Qual é o horário de check-out em Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi?
Horário de check-out: 10h.
Onde fica Walk to Beach & Sunset-Luxury - Golf Course -2000sq ft - 3BR Pool&Jacuzzi?
Em Princeville, esta vila para golfe fica a 2 km de Princeville Makai Golf Club, Mirante de Hanalei Valley e Princeville Center. Hideaways Beach e Puupoa Beach também ficam a 3 km.
Avaliações
9,2
Maravilhosa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great spot in Princeville, would stay again.
Jordan W.
Hospedou-se por 4 diárias em mar. de 2026
Resposta de VrboOwner em 25 de mar. de 2026
Aloha, thank you very much for your kind review. We truly appreciate it—please keep in touch. Villas Of Kamali'i 3
Verificada
10/10 - Excelente
Gia J.
3 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a wonderful stay! The unit is clean, well stocked, with a wonderful location!
Gia J.
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 19 de mar. de 2026
Thank you for your great review! We hope to welcome you back to our villa again—please keep in touch.
Verificada
10/10 - Excelente
David B.
11 de abr. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had such a great time staying here. The location is great, it has a nice open space behind it with walkable paths. It's very close to the grocery store and close to numerous beaches and hikes. The place itself is clean and comfortable. I recommend a stop at the Safeway in Kapaa to get basics like extra toilet paper, detergent etc. as they are not provided if you run out.Would definitely stay here again.
David B.
Hospedou-se por 7 diárias em mar. de 2026
Resposta de VrboOwner em 26 de abr. de 2026
Aloha
Thank you very much for your feedback. We truly appreciated the smooth and pleasant communication throughout your stay.
We hope to stay in touch!
Verificada
8/10 - Boa
Jennifer M.
20 de fev. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Clear directions and rules
Jennifer M.
Hospedou-se por 9 diárias em fev. de 2026
Verificada
10/10 - Excelente
jenkappes
27 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place!
This condo is a wonderful place in beautiful Princeville. We would definitely stay here again. Plenty of space, good size rooms.
jenkappes
Hospedou-se por 14 diárias em abr. de 2025
Resposta de VrboOwner em 10 de jun. de 2025
Aloha, thank you very much for review. We also really enjoyed having you and your group at our villa. Keep in touch.
Verificada
8/10 - Boa
Catherine K.
26 de mar. de 2025
We had a fabulous time!
Location was perfect.
Catherine K.
Hospedou-se por 11 diárias em fev. de 2025
Resposta de VrboOwner em 9 de abr. de 2025
Aloha
Thank you for your review. We didn’t hear from you during your stay or after check-out, but we always appreciate feedback. If there’s anything specific, we’d love to hear your thoughts. Please send us message. Your comments help us improve and ensure the best experience for our future guests what we can—and cannot—offer.
Verificada
10/10 - Excelente
Paul H.
29 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family Vacation in Kauai
Beautiful, roomy, everything needed for our visit.
Paul H.
Hospedou-se por 5 diárias em out. de 2023
Resposta de VrboOwner em 13 de nov. de 2023
Thank you for the kind review! Let's stay in touch.
Verificada
10/10 - Excelente
Karen M.
21 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fam vaca
Great space for a family.
Karen M.
Hospedou-se por 5 diárias em jun. de 2024
Resposta de VrboOwner em 6 de jul. de 2024
Aloha
Thank you for your nice review. Keep in touch.
Villas Of Kamalii 3
Verificada
8/10 - Boa
eric w.
28 de nov. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Comfortable, quite, nice
Good location to explore the Northern Kauai.
eric w.
Hospedou-se por 7 diárias em nov. de 2023
Verificada
10/10 - Excelente
Denise P.
7 de dez. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Relaxing and tons of fun
Enjoyed ourselves immensely. Weather cooperated for 5 out of 7 days. A little warm but not intolerable without a/c. Great communication with the host.
Denise P.
Hospedou-se por 7 diárias em nov. de 2024
Verificada
10/10 - Excelente
Karen C.
2 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely Princeville Stay
We were very happy with the property! 3 bedrooms with 3 bathrooms suited our family perfectly. Thank you for the extra floor fan for the bedrooms. Loved the proximity to the Makai Tennis Courts! Nice to have a pool/hot tub on the property! Convenient location to to the town of Hanalei!
Karen C.
Hospedou-se por 7 diárias em dez. de 2024
Resposta de VrboOwner em 16 de jan. de 2025
Aloha
Thank you for your kind review! We're glad to hear you enjoyed your holiday in Kauai, especially the North Shore.
Stay in touch
Verificada
8/10 - Boa
Donald O.
30 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice place
The accommodations were nice and the location was great as well. I would suggest they add some TV’s in the bedrooms as only having one TV kind of limited viewing. Basic TV was also limiting especially when you can’t get sports channels during conference finals.Other than that the villa was very enjoyable.
Donald O.
Hospedou-se por 10 diárias em mai. de 2025
Resposta de VrboOwner em 14 de jun. de 2025
Thank you very much for your review. If you let us know in advance next time, we can upgrade the TV programming for an additional cost. There are also a Sports Bar in Hanalei town you might enjoy!
Verificada
10/10 - Excelente
Theodore P.
1 de fev. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Quiet comfort
Loved the location, great walking paths. The kitchen was well equipped for meals at the villa. Prompt responses from the owner.
Theodore P.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de VrboOwner em 16 de fev. de 2024
Aloha, thank you for the wonderful review! Let's stay connected.
Verificada
10/10 - Excelente
Julie G.
26 de fev. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything we needed!
Great place with plenty of space. Kitchen well stocked. Thanks for a relaxing time!
Julie G.
Hospedou-se por 8 diárias em fev. de 2023
Verificada
10/10 - Excelente
Benjamin W.
11 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Good stay
The property worked well for us and there were no major surprises. It was in a good location. The owner gave adequate instructions and had timely communication.
Benjamin W.
Hospedou-se por 5 diárias em out. de 2023
Resposta de VrboOwner em 26 de out. de 2023
Thank you very much for the kind review, Benjamin. Keep in touch.
Verificada
10/10 - Excelente
Mandy H.
21 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything you need
Very spacious, clean, and well equipped home. It has everything our family of four needed to make our visit complete. The beds were comfortable and there was plenty of linens. We’ll be back!
Mandy H.
Hospedou-se por 6 diárias em jan. de 2023
Verificada
10/10 - Excelente
Dewayne C.
7 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very nice place
Description accurate. Easy checking. Plenty comfortable even without AC.
Dewayne C.
Hospedou-se por 8 diárias em set. de 2023
Resposta de VrboOwner em 22 de out. de 2023
Thank you for your nice review.
Verificada
8/10 - Boa
Don S.
29 de dez. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Good
Loved the condo and property
Don S.
Hospedou-se por 9 diárias em dez. de 2022
Verificada
10/10 - Excelente
Steven R.
29 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great spot.
Loved the location. Easy access to beaches. Morning walks. And beautiful north side of the island. Property is big, safe, and room for family and friends. Pool and BBQ was amazing as well. Communication was efficient and clear. No surprises. We can’t wait to stay again!
Steven R.
Hospedou-se por 14 diárias em jul. de 2024
Resposta de VrboOwner em 13 de ago. de 2024
Aloha! Thank you so much for the lovely review. We really appreciate it. Keep in touch.
Verificada
2/10 - Terrível
Kathy L.
21 de ago. de 2025
Pontos positivos: Localização
Pontos negativos: Check-in, comunicação e precisão do anúncio
The host was horrible and we were unable to enter the home for three hours! Then the freezer didn’t work and we had food in it! The host gave us a link to pay to fix a freezer that did not belong to us!! Then the host filed a claim for damage against the insurance we purchased!! I suggest you find something else more accommodating!!
Kathy L.
Hospedou-se por 7 diárias em ago. de 2025
Resposta de VrboOwner em 4 de set. de 2025
We consider ourselves the victims with your booking. Our team chose not to visit the unit to check the freezer, as your communications with us were aggressive from the outset. You expressed dissatisfaction that our cleaner did not provide a “Meet and Greet” for check-in and opened the entrance door for you. However, these details were clearly outlined in the Welcome Instructions, which you did not print or review, resulting in difficulty accessing the property. We thought that this is the 3rd party booking as you have confirmed your welcome instruction saying you have all the details. There was no questions to any of our instruction. For this reason, we requested VRBO customer service to manage all communication moving forward.During your stay, several items were damaged, and the property was left unsecured, with both the door unlocked and the key box open. This caused significant concern and dissatisfaction for our team regarding how the property was treated.We must remind you that you are responsible for your booking through VRBO direct Owner's booking where we do not offer Meet and Greet check in. and for the damages incurred during your stay.
Verificada
10/10 - Excelente
Alissa W.
6 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay over New Years!
We had a great time here over the New Years holiday. The unit was nice and spacious, with plenty of room for everyone to spread out. Everything was clean, and communication with the property management company was quick and easy - they were very responsive to a small plumbing issue we had during our stay. The one downside was the lack of beach gear available for us to use, compared to other places we've stayed, but that was minor and not a huge inconvenience. I'd recommend this place for anyone looking to stay in Princeville. One thing to keep in mind, is that there is no AC in the unit, but with the windows open and the fans blowing, it wasn't too much of an issue in the winter time.
Alissa W.
Hospedou-se por 5 diárias em dez. de 2022
Verificada
4/10 - Insatisfatório
Cheryl R.
31 de mar. de 2026
Pontos positivos: Localização
Pontos negativos: Comunicação
Initial communication was excellent, although the amount of paperwork was a lot. Check-in was challenging with lock box. Key fell out of the lock box into rocks below and had to be retrieved by climbing over a wall. My bed had sand in it. Upon closer inspection there were marks on the sheets and someone else's hair. I stripped the bed to wash the sheets and found smelly wet laundry in the washing machine and laundry left in the dryer. I send photos of everything to the host. His reply was the cleaners said they changed the sheets. This began numerous emails including other sanitation issues that were not addressed well, in my opinion. Dishes and flatware in the cabinets/drawers had food particles (poorly cleaned dishes). Tongs were put away with food and grease still on them. Stained towels smelled yucky. I washed mine again. The knife block and all the knives were splattered with grease. The jacuzzi wasn't working. The host's audacious response was "you must have received the email," which I responded no. I also didn't receive an email with the wi-fi password. When I requested it, the host told me it was in the information sent earlier. I looked through it all, and only found that "it would be sent via email." Rather than have the password handy for guests, I was sent on a search for it, and when I couldn't find it or the email I was told would be sent, another was finally sent. Communication was horrible. It soured my vacation. This was NOT luxury as described.
Cheryl R.
Hospedou-se por 6 diárias em mar. de 2026
Resposta de VrboOwner em 14 de abr. de 2026
Thank you for your review. We were disappointed with your stay and the tone of communication, as we always aim to provide a positive experience for our guests.
Regarding your concerns, you reported finding hair and sand on the bed the day after your first night; however, our cleaner confirmed that all linens were freshly replaced prior to your arrival. Our team also felt uncomfortable returning to the unit after multiple requests.
Wi-Fi details were shared prior to arrival, and for security reasons, we do not resend them via chat. Just like hotels, they do not provide Wi-Fi passwords via email or chat for security reasons. As noted before check-in, there was a same-day turnover, so while all towels were freshly laundered, some may have still been finishing in the dryer.
We apologize that the jacuzzi was temporarily out of service due to an unforeseen issue, which was resolved shortly after your departure. As stated in our listing, the property is on a small island, where occasional delays may occur when parts must be delivered from the mainland.
We appreciate your feedback and will continue working to improve.
Verificada
6/10 - Razoável
Zach S.
17 de jun. de 2024
Pontos positivos: Limpeza e localização
Pontos negativos: Comunicação e precisão do anúncio
Not great.
Far from a luxury experience. Make sure you read the entire listing and the listing on their website, not just the vrbo website. Vrbo had no mention of no AC and shame on us for assuming they had one. The check in involved several emails with detailed house rules. We found ourselves digging through emails looking for pass codes and details. There were only 2 portable fans for the three bedrooms that only seemed to blow hot air on us at night. Communication with their team was not great, not helpful, and only during business hours. Beds and pillows were not very comfortable. Out dated appliances with no ice maker. Great location, though would recommend a different rental.
Zach S.
Hospedou-se por 7 diárias em jun. de 2024
Resposta de VrboOwner em 2 de jul. de 2024
Aloha
Thank you for your review. We are sorry to hear about your review. Our villa offers one of the lowest prices for a 3-bedroom, 3-bath accommodation with beautiful views in Kauai, especially in the North Shore area.
Our records show that our communication during your stay was responded to within 35 minutes, with only one reply taking 4 hours.
We have a very large ice maker in the freezer, and our large fridge is relatively new, only 3 years old.
Each bedroom has large ceiling fans, and in the living room. We provide two small desk fans in the villa that guests can move to different rooms as needed. These fans are not listed as amenities; they are offered as a gesture of hospitality to ensure guests' comfort and safety. Most houses and units in VOK do not have A/C, as we are located on the golf course and enjoy full winds throughout the area.
We apologize for not providing an extra desk fan for the upstairs bedroom.
We hope that you stay with us again.
Verificada
6/10 - Razoável
Jessica J.
30 de nov. de 2024
Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação
Great location, host was very challenging
Overall, the location of the property is great, and property is spacious and comfortable. That being said, it is described as a "luxury" property, which is inaccurate – the property has a dated feel and the appliances are old. Our major problem was with the host, who was very difficult to communicate with and adversarial at times. We were unable to locate the beach towels, after looking everywhere we contacted the host, who suggested places to look. The beach towels were not on the property so the host sent the cleaners to deliver beach towels. We were then told the “beach towels had been there the whole time” (which they had NOT been) and that we were going to be charged for the cleaner’s time. Furthermore, there was a pair of laundered underwear that was not ours attached to one of the towels. I sent a picture of this to the host, and he reported me to VRBO. They then took the cleaner’s fee from our damage deposit. It was the strangest interaction with a host I’ve ever had. We rent out our own property frequently and are very relaxed guests, so this was surprising and ultimately left us feeling irritated on our holiday. I would not recommend staying at this property.
Jessica J.
Hospedou-se por 7 diárias em nov. de 2024
Resposta de VrboOwner em 14 de dez. de 2024
Thank you for your review.
We are always happy to communicate with our guests and respond promptly to any requests. You informed us about damages to the entrance door and claimed there were no beach towels in the unit. However, when our cleaning company arrived the next morning, they found no damage to the door and confirmed there were six beach towels in the unit.
We asked you to stay in the unit to meet the cleaners, but you chose to leave just before they arrived at 9 a.m. Later, at 9:30 a.m., you returned and accused the cleaning company of lying about the beach towels. You also claimed there was someone else's underwear next to the towels.
Although VRBO contacted your group to evacuate the villa, we accepted to allow you to stay until the end of your booking.
Verificada
10/10 - Excelente
Cheryl W.
10 de nov. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Short stay on north side
Great location for 3 couples. Everything that we needed was available, good location accessible to Hanalei and beyond.