Shorewood 207- 3 Bedroom Ocean Front

Unit 207 is a great end unit ocean front condo. We will gladly resend housekeeping teams if cleanliness is ever an issue; however, it is impossible to do after the fact. The balconies are scheduled for refurbishing this fall; however, it is impossible to avoid rust in the oceanfront salt air breeze. While the decor is a bit older, functionality and size work in this condo's favor, and decor is subjective and chosen by the owner.

We are aware that Shorewood 207 needs some TLC. We have been in discussion with the owners of the unit and have been upgrading items in the unit for the past few months. The kitchen has just received a fresh coat of paint, a new sink and faucet, and new granite and the owners also have plans to do more upgrades this offseason. We are disappointed to hear this guest was unsatisfied with the accommodations, however we believe the unit is priced accordingly based on the condition and the location.

As stated in our rental agreement, We do not compensate for voluntarily leaving due to weather. Our policy is if a mandatory evacuation is put in place by the governor of South Carolina, refunds are issued.

We are disappointed to hear that you did not have a great experience during your stay. Unfortunately, there was a water leak from the unit above 3 days before you checked in that resulted in the ceiling in the bathroom having to be cut out to repair the plumbing in the unit above. We have a contractor scheduled to repair the ceiling and we apologize that this inconvenienced you. The owner also has plans to do some updates in the near future. This includes renovating the kitchen and a few other refreshing updates. These renovations will most likely take place in the fall/winter as the homeowners association at Shorewood does not allow renovations to take place during the summer months and the unit is booked throughout the busy season. Again, we are disappointed that the unit was not up to your parties standards and we hope that you will choose to stay with us again despite the issues in this particular unit.