Tropical hideaway in historical eco house

This is a completely false review. First of all, guest who didn't stay at the house should not be able to leave a review because she couldn't provide any useful information for the future guest. Vrbo shouldn't have this function enabled. Eva lied about the construction. We didn't have construction going on. We remodeled the bathroom and the job was finished before they arrived, and her mom even used the bathroom! She also lied in the review because she found a place within an hour of leaving her luggage at my house before checking in time and wanted to find something better. The guest arrived 3 hours earlier than the check in time, while we are still cleaning. Her mom didn't like the fact we don't have AC, but she should be aware of this fact when booking. We have strict non-refundable policy but I still gave her full refund after she decided not to stay. In return of my full refund, she left a false and horrific review. I don't recommend any host to accept her booking for being so ungrateful. Because of people like Eva led me the choose strict cancelation policy, she just pushed me over to the determination of not giving any refund whatsoever, since I would get an unfair, untruthful and unrealistic review ANYWAY, at least I have some financial compensation.