6/10 - Ok
Ian S.
21 de abril de 2021
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Precisão do anúncio
Wonderful location, frustrating experience
Great house and location overlooking the water with two spacious lanais, a large upstairs area to lounge and cook, and an equally large downstairs area. This place can definitely hold a large group of people comfortably. Located a short distance from the highway and about 20 min from Kona town, my group never felt like we had far to go to either hit a beach or hit the road to another part of the island. Neighborhood is quiet and residential, with Safeway, Walmart, and Costco a short drive away.
My three friends and I were excited to check-in here for our working vacation based on the amenities and photos listed, and unfortunately our experience fell short of what is advertised. Upon check-in, we did a quick check for wifi as all of us needed to work during our stay to discover that the modem was not functioning. We contacted the owner and it took a good deal of communication to emphasize that this was one of the reasons we rented the place and that we required it for work. I'll say he was relatively prompt on getting the ISP in to fix it up, but it required getting VRBO/Evolve involved. It also took almost a week to get the code to the padlock on the shed that contained the coolers and beach gear, which were rather dirty and we had to clean.
On the whole the place seemed clean enough but there were some notable issues. The master bedroom had a good bit of dirt in the corner of the room by the circular side table, and I was horrified to find the coffee maker had an extremely moldy filter & grounds in it when I opened it up on the first morning. Noting that the last review for the place was 10 months ago in Feb'20, I shuddered to think that it had been left there that long and what else could be left uncleaned.
The kitchen had pretty much all the gear we needed, however outside of salt & pepper, there were zero cooking basics, spices, or dishwasher/laundry soap, which we all purchased and supplied the house with. I noticed that was a recurring theme in the other reviews. We had emailed the property beforehand to ask what was there but never got a response.
All in all, a lovely location but definitely needs the owner to be little more involved for this to be a great stay vs a good stay with side of headaches.
Ian S.
Hospedou-se por 11 diárias em dez. de 2020
