Beautiful Mountain View Property overlooking Gatlingburg with 4 bedrooms

Thank you, Shanna. You are definitely welcomed back! Glad you had a great stay.

Thank you Michele. Happy you had a great stay!!

Hello Megan, I am so sorry that you had a terrible experience with booking. That hardly ever happens. My sincere apology. I was told by the front desk that they had a high flow of guests coming in and out at the time you got there and that caused the cleaners to be a little behind. The Water Park was closed for a day during your stay. I had no knowledge of the events that would happen during the time to cause the Water Park to close. Again, I am sorry. I charged you $180 for your entire party of 5, 2 adults and 3 children. That price is less than what you would have paid for a one-day pass at the resort, had you purchased from them. You would have paid $60 per adult and $35 per child for a one-day pass. A 3-day pass is $90 per adult and $65 per child and that does not include tax. I informed you of this, before you purchased the optional tickets from me. You were able to use the park for 1 and a half days. I apologize but I cannot get those tickets back from the resort. The resort is a five-star resort, and I hate that all the mishaps prevented you from enjoying all it has to offer. There are so many amenities.