Charming Cape in prestigous Gateway Isles, Free Kayaks, Bike,Dock, River, Beach

Thanks Helena, we’re so glad you enjoyed yourselves!

Thank you Michael!

Thanks Michelle. We are so happy you enjoyed yourselves and welcome you back!

Thank you Albert! I'm so glad you and enjoyed the house and all that the River has to offer!

Marge We’re so glad that you and your family enjoyed yourselves! The mattresses are newer and I’m sorry if yours didn’t suit you; a mattress’ comfort can be very personal but I do think they are comfortable and had no other complaints. AC filters have been cleaned Thank you and welcome back!

Alison were so happy that you enjoyed yourselves! Thank you and you’re certainly welcome back!

Thanks Diane! We are so happy that you and your family enjoyed the house and amenities, and you are certainly welcome back.

I am sorry that you chose to post complaints, I believe unfairly, after you repeatedly told me how much you loved the house and tried to sway me from addressing any issue you raised, and expressed such appreciation and praise each time. You would say, we’re fine, we’re enjoying ourselves so much, no bother. But I insisted on promptly addressing everything and did. On the specifics. We have the trash picked up professionally, bi-weekly. The 50 gallon barrel apparently quickly filled and your family left plastic bags filled with garbage in the yard. You didn’t let me know in advance that the barrel was filled. You called and said birds got into the trash but “no worries I’ll have my grandkids pick it up later” I sent maintenance out, and removed all trash within an hour. For the cable tv, it did unfortunately go out multiple times, but that all happened within that same day. I contacted Comcast to promptly repair. As you know, the problem was that a truck struck the cable line from the pole so it was damaged and replaced. Another day there was a brief power outage in the whole area so all power was briefly interrupted. You had said to ne, no problem, it’s better for us to read and do puzzles than watch TV anyway, but now complain online. On the washer, you had a large group and did many washes. Midweek you called and reported that after a few loads, you noticed water and your son unclogged something. The washer was working fine before and after your stay and I’m not sure what that was about . Your last night, you also called asking where to find a plunger. You said someone in your group clogged the toilet and you think it overflowed,. Ithe plunger was right in the bath closet, but my husband went there immediately and promptly fixed that as well. The showers work fine, your grandchild perhaps didn’t close the curtain properly, wetting the floor . I am sorry that you chose to publish complaints online and unfairly omit our prompt amelioration and omit all of your good times and wonderful experiences . We promptly and apologetically addressed everything. You were very pleasant. You thanked me., talked about God and how blessed you felt , how appreciative you were and how wonderful everything was. . You commented that I can’t control cable lines, power outages, birds or one clogging a toilet etc. We apologized .for inconveniences and did do our very best. I spent many hours on the phone with you, before and during your stay, helping you with directions, planning what to pack and activities and restaurants, shops. helping you get your devices on WiFi , answering many questions. I’m glad that you loved the house and enjoyed yourselves but am surprised and disheartened by your negative review.

Angela Im so glad that you and your family enjoyed the house, River, watercraft, surrey bike and all the amenities! Thank you and welcome back!