This home has the best view of Big Bear Lake. Check in was simple at the office. I showed them my credit card because I didn’t want to text a photo of it, and we were checked in. The house was ready, so they let us start using the house at 2 pm. The initial door code didn’t work, so the office responded immediately with a new code. Any time I had a question, such as the code for the jacuzzi cover lock, someone responded within minutes. The location was so convenient. We walked to TropiCali and The Bear Trap for dinners. The neighborhood was quiet, the patio was fairly large, with a patio table for anyone who likes to drink their coffee outside. We used the jacuzzi for a couple of hours. The hottest it got was 98 degrees. It was warm, not hot, but good enough. On our last night, we saw a boat parade. The kitchen and bathrooms were well stocked. Shampoo, conditioner and soap were in the shower, as well as individual bottles of soap, conditioner and lotion. We have stayed at many different homes over the years, and this was definitely my favorite.